Groove Technology

NOVEMBER 24, 2023

In the world of technology, IT outsourcing has been on the rise as companies seek to leverage specialized skills and resources from external providers. As we look towards the future, it is important to understand the trends that will shape the IT outsourcing landscape in 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Magellan Solutions

SEPTEMBER 29, 2021

The Cost of Outsourced Technical Support. Whether you hire in-house customer support for inbound or outbound contact center services or pay for outsourced IT call center services , you are paying each agent’s hourly rate, salary, training, and perks. . Outsourced Technical Support and Its Advantages.

Outsourcing 98

Outsourcing Call Center Customer Service Customer Support 98

Magellan Solutions

MAY 3, 2022

The common services utilized by companies under this industry are customer support and tech support. Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. Offshored roles include information technology and customer support.

Call Center 81

Call Center Outsourcing Offshoring Banking 81

Magellan Solutions

MAY 6, 2020

The common services utilized by companies under this industry are customer support and tech support. Vodafone, a multinational telecommunications company, outsourced call center roles to India as part of its restructuring initiatives. Offshored roles include information technology and customer support.

Call Center 52

Call Center Outsourcing Offshoring Banking 52