Should Online Shops Outsource E-Commerce Customer Care?
Magellan Solutions
FEBRUARY 12, 2019
The Boston-based global management consulting company said that if you try to increase your retention rates even by five percent, you can also receive an increase in profit anywhere from 25 percent to 95 percent. Is outsourcing a good option? Should you keep your e-commerce customer care in-house? Contact us now!
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