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Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

For this reason, customer support outsourcing has become one of the most sought-after services for enhancing market value. From artificial intelligence to robotic process automation, cloud solutions, and content moderation, the right partner is a key stakeholder in your digital transformation initiatives.

article thumbnail

Is it time for credit unions to re-evaluate the benefits of outsourcing?

VXI

For this reason, customer support outsourcing has become one of the most sought-after services for enhancing market value. From artificial intelligence to robotic process automation, cloud solutions, and content moderation, the right partner is a key stakeholder in your digital transformation initiatives.

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The Glossary of Outsourcing Jargon by Premier BPO

Premier BPO

Co-Sourcing. A type of outsourcing that makes the externally hired company part of your in-house team and promotes values of sharing risk and reward is Co-souring. Right shoring. A metric used as a survey from customers in the form of a single question, with the answer received in numbers. Omnichannel.

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