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4 smart technologies modernizing sourcing strategy

IBM Services

Sourcing is getting smarter. To start, many organizations have already pivoted from a tactical to a strategic sourcing mindset—which can make all the difference when it comes to gaining and retaining a competitive advantage. But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation.

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What are the different types of sourcing?

IBM Services

Sourcing isn’t just a concern for procurement teams. With rising consumer and stakeholder expectations around ethical and responsible supply chains, who supplies your organization’s goods and services is also a C-suite consideration. It’s distinct from the procurement process.

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How data, automation and AI are transforming Business Process Outsourcing into a competitive advantage

IBM Business Partners

Technologies such as AI and automation have transformed the outsourcing market and BPO services, giving companies the ability to create efficiencies while also modernizing processes rather than relying on offshore outsourcing.

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IAOP® Recognizes RAYA CX a Leader in the 2024 Global 100 Outsourcing List

Raya Contact Center

Furthermore, the company has overseen several Corporate Social Responsibility (CSR) projects, emphasizing environmental initiatives, community development, and socially impactful sourcing, among other endeavors. “The dedication and leadership exhibited in delivering exceptional client experiences are truly commendable.

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D. Book a Free Consultation!

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IAOP® Names RAYA CX a Leader in the 2023 Global 100 Outsourcing List

Raya Contact Center

In addition, it oversaw various CSR projects that focused on the environment, community development, and social impact sourcing, to mention a few. “In The 2023 judges panel is led by IAOP CEO, Debi Hamill and included Daniel Beimborn, Professor, Frankfurt School of Finance & Management, Mary D. Book a Free Consultation!

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IAOP® Selects RAYA CX in the 2022 Global 100 Outsourcing List

Raya Contact Center

As well as led several CSR initiatives such as environmental, community development, and social impact sourcing in underserved Hurghada to name a few. “A big thank you and congratulations to the companies named to the 2022 Global Outsourcing 100® for rising to the occasion in a particularly challenging year”, said IAOP CEO, Debi Hamill.