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Do You Care Where Your Workforce Is?

NoonDalton

Outsourcing involves contracting specific business processes or tasks to external service providers, often located in different countries, to streamline operations and reduce costs. This can include services such as customer support, IT services, or back-office functions.

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20 Advantages & Disadvantages of Business Process Outsourcing

Offshore India Data Entry

Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support. By outsourcing front-office tasks, companies can enhance customer experiences and maintain efficient service delivery.