Four Steps to Transformation: Overcoming Buyers’ Achilles Heel in IT and BPO Deals | Blog
Everest Group
FEBRUARY 24, 2023
It is no secret that when buyers evaluate proposals for IT and BPO work in a managed services model, they consider various criteria such as provider capabilities, cultural alignment, pricing, etc. During the entire term, it charged the client for specialized automation resources as well as proprietary automation platforms.
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