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4-Step Process For Business Process Outsourcing: How Does BPO Work?

Pure Moderation

The provider is often also accountable for monitoring service level agreements (SLAs) and keeping tabs on the staff’s performance and advancement. The 4-step process for business process outsourcing and this article will explain how BPO works: 1. Process Mapping In BPO Company. Image Source: Pexel.

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Why Do Companies Outsource Software Development?

3Pillar Global

Another survey , CGS’ 2020 Business Process Outsourcing Trends (which covers IT/software projects, including accounting or manufacturing and beyond), found that 45% of executive respondents cited improving the customer experience as their primary motivation for outsourcing, while 36% said it was cost-cutting.