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7 Major IT Outsourcing Trends for 2022

Groove Technology

Some industries (such as tourism or air transportation) were brought to a halt, while others survived by drastically reducing the number of employees and their pay – but no domain was spared. This category has grown at a rapid pace since the introduction of cloud computing in 2006. Cloud services will grow.

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Top 10 Customer Service Outsourcing Companies Worldwide 2021

Pure Moderation

The cost of losing business to poor customer service amounts to several tens of billions each year, regardless of the size or sophistication of the organisation. Back Office Betties is a virtual receptionist and virtual assistant company focused specifically on the legal sector. Back Office Betties customer service outsourcing.

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Horizontal vs. Vertical Integration: A Comprehensive Guide

Planergy Software

Vertical Integration: By taking control of different stages of the production or distribution process, businesses can gain supply chain control, reduce costs, increase efficiency, and differentiate their products and services. The acquisition proved to be mutually beneficial for both companies.