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NEXUS 2024: The New Matrix of Global Delivery | Event

Everest Group

The Nexus 2024 event will discuss the deeper issues that influence the performance of the Nearshore Americas model. The Americas’ Nearshore has begun cultivating a worldwide reputation built on value, competence, and flexibility and it continues to capture a larger share of the global knowledge economy.

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BPO Outsourcing Trends in 2023: What Should We Expect?

Customer Serv Outsource Smarter

Nearshore and offshore growth. expect nearshore and offshore growth to continue. More brands are embracing nearshore and offshore call centers for cost reduction and access to talent. The nearshore region consists of 26 countries throughout Latin America and the Caribbean that offer BPO services to U.S.

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