Customer Support Labor Costs Nearshoring Outsourcing Operations 
Intugo
APRIL 26, 2024
The Benefits Of Partnering With Intugo For a Customer Service Outsourcing Operation In Mexico Because of globalization, companies have been constantly seeking ways to enhance their customer support while optimizing costs.
NoonDalton
FEBRUARY 5, 2024
Companies are increasingly recognizing the significance of strategically choosing where their workforce is located to optimize productivity, reduce costs, and access specialized talent pools. This can include services such as customer support, IT services, or back-office functions.
Everest Group
SEPTEMBER 14, 2023
Accounting for 40% of the country’s contact center jobs, as per BPESA, Johannesburg ensures abundant resources for efficient outsourcing operations. The city’s modern infrastructure, including reliable telecommunications and robust IT systems, guarantees seamless contact center operations.
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