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Should Online Shops Outsource E-Commerce Customer Care?

Magellan Solutions

It begins with a single idea that was developed and enhanced through the collaborative minds of the team. The Boston-based global management consulting company said that if you try to increase your retention rates even by five percent, you can also receive an increase in profit anywhere from 25 percent to 95 percent.

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Nearshore vs. Offshore Development Cost Comparison

3Pillar Global

The project manager knows cost of the internal staff to a high degree of accuracy, although it’s still necessary to estimate the cost of bringing that staff to a productive level. Management overhead. It should also start the process of building trust and transferring knowledge to the outsourced team. Management Overhead.