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Four Questions to Ask When Vetting a New Outsourcing Partner

SEBPO

BLOG Four Questions to Ask When Vetting a New Outsourcing Partner Total 3 3 0 0 May 24, 2023 Working with the right outsourcing partner can help you streamline operations, optimize costs, and tap into specialized expertise. Finding the right partner, however, can be a daunting task. Want more insights?

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Offshoring vs Outsourcing: Benefits and Helpful Tips

Magellan Solutions

However, when it comes to the offshoring vs outsourcing debate, it’s crucial to understand the distinction between these two approaches and decide which best aligns with your business’s needs. Delegating tasks to external parties can significantly impact your business. What is Outsourcing? What is Offshoring?

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Boosting Customer Experience (CX): Why Nearshoring is the New Frontier

Premier BPO

The Solution Premier BPO’s North American division comprehensively overhauled the client’s customer support operations to restructure contact center hours and optimize staffing levels. The streamlined operational work plan helped decrease the abandon rate from 27% to 3%, reducing average handling time from 11 to 8 minutes.

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Business Process Outsourcing in Mexico

Intugo

Business process outsourcing in Mexico What is business process outsourcing in Mexico (BPO)? Business process outsourcing in Mexico (BPO) is a business practice in which an organization hires an external service to perform an essential business task. What is Business Process Outsourcing in Mexico Used For?