Sat.May 11, 2024 - Fri.May 17, 2024

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I Want Them To See It Whether They Want To Or Not

The Global Small Business Blog

©2024 Laurel J. Delaney. All rights reserved. "When you take a flower in your hand and really look at it, it's your world for the moment. I want to give that world to someone else. Most people in the city rush around so, they have no time to look at a flower. I want them to see it whether they want to or not.

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Customer Service In The Digital Age: Prioritizing Data Security

31 West

Every form of interaction you make with a customer is important. Digital technology has increased opportunities to get in touch with them. Organizations today use different digital technologies to improve interactions. The tools help them learn client behavior and create tailor-made ways to connect. Digital customer service increases satisfaction, trust, and retention.

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We’re Accelerating Digital Transformation Like Never Before

Perficient Digital Transformation

Last week, I had the privilege of attending our Accelerate Conference in St. Louis where I learned that Perficient’s secret sauce is really our people. We are a global digital consulting firm competing against the largest consulting firms in the world – and yet, we stand out. We heard from a couple of our largest clients who spoke about the groundbreaking work we are doing together.

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What Is Payroll Tax? A Breakdown for Business Owners

inDinero

What is payroll tax? It’s money collected from employee wages and used to fund Social Security, Medicare, unemployment insurance, and other government programs. Since businesses are responsible for calculating, withholding, and remitting the tax to the government, navigating this process can be an administrative challenge. In this article, we’ll explain the basics of the tax and how to do payroll yourself.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Today in Global Small Business: U.S. Trade Policy Is at a Crossroads

The Global Small Business Blog

©iStock/Bulat Silvia What's affecting me, my clients, my colleagues and other global small business owners: U.S. trade policy was once fairly simple. Not any more. It's at a crossroad. How a global biopharma leader became a leader in ethical AI. Website globalization in 3 stages. Quote of the week: "When it comes to international trade, the question is, who is going to write the rules, the United States or China?

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Compare Zoho Vs. HubSpot: Features And Pricing

31 West

Whether you’re embarking on your CRM journey or seeking a more advanced solution, the choice of customer relationship management software (CRM) is pivotal. With a multitude of CRM systems available, making the right decision can be a challenge. However, HubSpot and Zoho are the two most popular contenders that are often considered when it comes to sales automation, marketing capabilities, and customer service.

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Scaling generative AI with flexible model choices

IBM Business Partners

This blog series demystifies enterprise generative AI (gen AI) for business and technology leaders. It provides simple frameworks and guiding principles for your transformative artificial intelligence (AI) journey. In the previous blog , we discussed the differentiated approach by IBM to delivering enterprise-grade models. In this blog, we delve into why foundation model choices matter and how they empower businesses to scale gen AI with confidence.

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The Surprising Benefit Of Gen AI Technology | Blog

Everest Group

A surprising aspect as we examine generative AI (gen AI) is its impact on the IT community. The belief going into this a year ago was that gen AI would kick off the next boom in data science. It seems to be the opposite. It seems to democratize many of the data science and data management functions.

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Upskilling and reskilling for talent transformation in the era of AI

IBM Business Partners

Artificial intelligence (AI) represents a once-in-a-lifetime change management opportunity that might decide who wins and losses across every industry. As the AI era takes shape through digital transformation initiatives, executives and employees alike are contemplating how it affects employment and the skills needed to stay ahead. This is where AI upskilling and reskilling come into play.

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