Nearly every company is increasing its investment in technology and attempting to create new competitive advantage by assembling technology into platforms that transform how they serve their customers, service their employees, and coordinate their supply chains. Platforms automate existing activities and functions, fundamentally changing how leaders run an organization. Platforms cut across traditional organizational boundaries, incorporating many departmental functions, thus forcing a restructuring of process, organization, and technology. That creates a real challenge for organizations.
Navigating the Shift to Next-Gen Customer Engagement Technology Products in the Life Sciences Sector
Life sciences enterprises are undergoing a generational shift, transitioning from outdated legacy [...]