The Global Small Business Blog

AUGUST 26, 2021

©iStock/Grosescu Alberto Mihai Want to be a player in the multibillion-dollar luxury “gray” market, a fast-growing sales sector that has historically operated out of sight of most Western consumers? Gray market sales – or what used to known as parallel importing – have been ending up in millions of digital shopping baskets.

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Sales Marketing 239

Influx

MAY 18, 2023

The company’s sales team has been working tirelessly to capitalize on the product’s success and drive sales. The sales team realizes that they need additional support to maintain momentum and ensure high customer satisfaction. Looking for an end-to-end sales solution? Check out dedicated sales teams.

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Sales Administrative Out-Tasking External Service Provider 52

Everest Group

MARCH 5, 2024

This blog shares how Everest Group helped a large life sciences company negotiate best-in-class rates for Veeva Vaults and CRM during contract renewal negotiation. In addition, the company’s full-fledged CRM suite, Veeva Commercial Cloud, enables sales, medical, and marketing teams to work together more seamlessly.

Pharmaceuticals 64

Pharmaceuticals Right-Sizing Software Sales 64

Forrester Digital Transformation

MARCH 30, 2023

Learn how your organization can leverage CPQ solutions to win, retain, and grow customers, This blog will highlight trends uncovered during research for The Configure, Price, Quote Solutions Landscape, Q1 2023.

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Sales Research Service 130

Everest Group

MARCH 11, 2024

Uncover five strategies providers can use to optimize the productivity benefits of gen AI without denting profit margins in this blog. Leaders should coach the sales team and engage with strategic clients to have realistic gen AI discussions.

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Service Sales Accounting Finance 64

Everest Group

APRIL 26, 2024

Discover the three emerging customer engagement layers in these platforms, the readiness of enterprises to adopt the latest solutions, and the factors to consider when selecting customer engagement technology in this blog. Reach out to us to discuss this topic further.

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Pharmaceuticals Analytics Sourcing Healthcare 64

Influx

JANUARY 31, 2023

B2B sales (selling products and services to other businesses, rather than to individual consumers) often involves lengthy sales cycles, multiple decision-makers, and a strong emphasis on building solid relationships. The tough part is actually making the sale. The tough part is actually making the sale. Not to worry.

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Sales Collaborations Marketing Outsourcing 52

Perficient Digital Transformation

JUNE 13, 2023

Introduction In today’s competitive business landscape, sales teams face numerous challenges in maximizing their efficiency and productivity. To overcome these obstacles, organizations are turning to advanced technologies to streamline their sales processes and improve customer experiences.

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Sales Efficiency Analytics Collaborations 52

Everest Group

JANUARY 22, 2024

In this blog, explore examples of early generative AI adoption and learn about the benefits and challenges of this game-changing technology. AI-driven analytics help optimize stock for various sales events, including mid-season, end-of-season, and Black Friday sales in the U.S.

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Management Regulations Sales Banking 64

Offshore India Data Entry

NOVEMBER 28, 2021

Companies work overtime during Black Friday to ensure the maximum sale and customer interaction. Also, they can develop advertisement strategies, gift guides, consumer contests, rebate offers, and many more to reach more heights with their sales. 24/7 Support.

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Sales Data Entry E-Commerce BPO 98

Anexa

FEBRUARY 19, 2023

Sales and customer success are two crucial components of any business, and both play a significant role in driving the growth of the organization. In this blog, we will delve deeper into the differences between customer success and sales and explore how they complement each other.

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Sales BPO Business Process Outsourcing Outsourcing 52

Perficient Digital Transformation

JUNE 26, 2023

Introduction Continuing from our previous blog on “Automating Salesforce with Katalon Studio: Streamlining Salesforce Operations with Automated Testing” we now dive deeper into a specific aspect of Salesforce automation: lead conversion. However, manually converting leads in Salesforce can be time-consuming and prone to errors.

Automation 52

Automation Sales Efficiency Accounting 52

Perficient Digital Transformation

SEPTEMBER 2, 2022

Whether you are in sales, a web developer, marketing, or project manager these metrics are important to understand and be able to translate to achievable goals. Subscribe to our weekly blog digest to get notifications when each part is published and drop comments below with any questions.

Sales 64

Sales Marketing Management 64

Perficient Digital Transformation

APRIL 15, 2022

Introduce exclusive sales through digitally-enabled experiences. . or “I have a hard enough time competing on price, so why would my customer base pay more for private sales when they could receive it elsewhere without paying extra?” . After all, it is an exclusive sale that your customers are lucky to join. .

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Sales Retail Order Management Flexibility 69

Obobo

FEBRUARY 8, 2023

What is an Agreement of Sale Contract? Buying or selling a property is a complex process, and most people don’t understand the intricacies of the agreement of sale contract. Read on to learn more about agreements of sale contracts and how they can help protect your investments. What is an Agreement of Sale Contract?

Sales 40

Sales Finance 40

Everest Group

JANUARY 22, 2024

Explore the projected benefits to both companies and market repercussions in this blog. Allocating the networking portfolio to Rami seems like a smart move, but how the internal sales and product will adapt to a combined market offering remains to be seen. Reach out to learn more on this topic.

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Automation Marketing Flexibility Sales 64

Forrester Digital Transformation

MARCH 14, 2023

Quota attainment is consistently used as a sales performance metric but is misunderstood and should not be used as an indicator of sales success. Read this blog to understand the reasons for quota attainment challenges and why different measures should be used.

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Sales 130

NoonDalton

NOVEMBER 22, 2021

The same is also true in sales. That’s why it’s important to keep your sales calls on track. Many salespeople don’t start thinking about clinching the deal until much later in the sales process. Controlling sales talks is the greatest method to do this. How to Keep Your Sales Calls on Track.

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Sales BPO Accounting Insurance 97

Everest Group

MAY 22, 2023

Learn about the opportunities and obstacles of Generative AI in marketing in this blog. This can help sales teams focus efforts on the most promising leads and improve conversion rates. enabling them to tailor sales pitches and ultimately lead toward revenue operations.

Marketing 52

Marketing Sales Out-Tasking Streamline Operations 52

Anexa

JUNE 22, 2023

It’s important for companies to have a large range of personas that can be shared across departments, from pre-sales, to sales, to post-purchase. In other words, customer service is the new sales team. The post 2023 CX Trends: Service is the New Sales first appeared on Anexa BPO.

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Sales Service BPO Customer Service 52

Everest Group

JUNE 16, 2023

The exhibit below looks at the actions each group should take to move forward with GAI and the implications: Stay tuned for the second part of this blog series, where we will examine the most promising use cases in each area of the life sciences value chain, including their potential risks.

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Pharmaceuticals Co-Sourcing Regulations Sales 52

Everest Group

JULY 13, 2023

Generative Artificial Intelligence (GAI) can transform multiple facets of retail and consumer packaged goods (CPG) industries, from product development and digital commerce to sales and marketing, supply chain, and in-store operations. Explore GAI’s exciting future in this blog. Contact us to speak to an analyst on this topic.

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Retail Inventory Management Sales Streamline Operations 52

The Global Small Business Blog

APRIL 26, 2024

Retail e-commerce sales rose to $6.3 What’s more, by 2026, e-commerce is expected to make up 24% of all retail sales, up from 18.8% trillion in 2023, from $1.8 trillion in 2016, and are expected to grow to $8.1 trillion by 2026, with 4.5 in 2021.

E-Commerce 211

E-Commerce Retail Sales 211

Everest Group

AUGUST 29, 2022

Learn what issues keep customer experience officers ( CXOs) up at night in this blog. Increasing value while reducing cost – CX leaders feel pressure to deliver value to the business, whether through increased sales, higher retention rates, or better Net Promoter Scores (NPS)/Customer Satisfaction Scores (CSAT.)

Reduced Costs 78

Reduced Costs Analytics Impact Sourcing Outsourcing 78

Everest Group

OCTOBER 3, 2023

Learn about the changing dynamics of deal teams, their structures across various types of service providers, and other valuable insights from our analysis of pricing support teams in this blog. Pricing teams play a vital role in securing pivotal business agreements and ensuring deal success by shaping pricing strategies and contracts.

Accounting 59

Accounting Sales Finance Analytics 59

Perficient Digital Transformation

JULY 20, 2023

It helps to make critical decisions, approve sales discounts, contract approvals as well as many such kinds of requests that need to be approved before coming into process. If you’ve not read my previous blog on Introduction to the Approval Process in Salesforce , then please go through this also. Happy Reading !!

Sales 52

Sales Collaborations Management Accounting 52

Magellan Solutions

FEBRUARY 13, 2020

Your sales team is crucial in driving revenue. But if you carefully examine the situation, the reason for their poor performance might be because your team was not given the resources to optimize their sales efficiency. What is Sales Efficiency? What is Sales Efficiency? Why Should You Boost Sales Efficiency?

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Sales Efficiency Out-Tasking Call Center 52

Everest Group

AUGUST 16, 2022

Some examples of operational value streams are product manufacturing, software product sales and support, order fulfillment, and support functions. Stay tuned for our upcoming blog further exploring the enterprise VSM adoption roadmap. Read more of our blogs for more fact-based insights and transformative business process.

Management 52

Management Software Sales Manufacturing 52

Everest Group

OCTOBER 17, 2023

How do we train sales teams to pivot to products from services? How do we select the products that can help drive long-term growth? Should we build or buy them? How does this approach change our talent model? Do we need a team of product specialists? How will this impact internal collaboration?

Streamline Operations 64

Streamline Operations Reduced Costs Insurance Banking 64

Everest Group

OCTOBER 26, 2023

Companies that employ impact workers are making strides toward achieving their sustainability objectives and witnessing increased sales as consumers seek products with a greater social purpose.

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Impact Sourcing Sourcing Government Collaborations 64

Everest Group

FEBRUARY 21, 2022

Learn more about the growth areas for service providers and the promising future outlook for SaaS marketplace solutions in this blog. The following three broad opportunities exist for service providers: Enterprise guide: Most B2B sales continue to be traditional. SaaS marketplaces are one more addition to this journey.

Service 52

Service Sales Government Software 52

Everest Group

APRIL 21, 2023

North America accounted for approximately two-thirds of global PRT sales (US$60 billion) in 2021 and grew by 40% in 2022. Learn about the evolving digital requirements for the insurance industry in the blog, Reinventing the P&C Insurance Claims Value-Chain: Moving to the Claims of the Future Vision.

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Insurance Administrative Accounting Marketing 52

The Global Small Business Blog

SEPTEMBER 28, 2023

Note to our readers: Thanks to your readership, we have surpassed 150K views to our blog in September! The following speakers have an amazing background in international trade, some are even #export-award winners: Bill McHenry, President, Widgeteer, Inc. The prizes alone draw people to the event ?! Together, let's take on the world!

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Banking Legal Services Finance Sourcing 224

The Global Small Business Blog

APRIL 15, 2024

Worldwide B2B ecommerce size and sales forecast. ©iStock/DINphotogallery What's affecting me, my clients, my colleagues and other global small business owners: Emerging markets are exercising greater global sway. Here are some cool inventions in 2024. AI translation and captioning.

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Marketing Finance Sales 192

SIG Speaks

DECEMBER 17, 2021

To wrap up 2021, we highlight the top 10 SIG Speaks blogs of the year. To receive the latest updates on SIG events, executive interviews and new industry research, subscribe to receive blog updates. With a background in Marketing and Sales, relationships are at the core of his values. Women's History Month Spotlight.

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Sourcing Design Sales Research 40

Everest Group

NOVEMBER 15, 2023

For more mature organizations looking for large-scale transformation for topline improvement, outcome-oriented metrics, such as Days Sales Outstanding (DSO) could be better. For example, if the goal is process standardization, then operational metrics such as payment processing accuracy might be relevant.

Outsourcing 59

Outsourcing Government Banking Service 59

Everest Group

JUNE 27, 2023

For more insights, read this blog. Reach out to us directly to learn more. In response, consulting firms should rebalance their priorities on operational segments such as supply chain management, production, finance, Human Resources, or sales and marketing.

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Supply Chain Management Human Resources Accounting Manufacturing 52