Magellan Solutions

DECEMBER 10, 2019

Customer support outsourcing services help in responding immediately to your customers. So you do not have to worry if you are losing money on unattended customers. Regardless of the channel and the type of customer service you need, whether it is voice or non-voice function, contact centers got your back! . Doing customer service may seem easy to some people, but it is in fact a bit exhausting as you need to face different types of clients and their mood from time to time.

Customer Service 98

Customer Service Outsourcing Service Call Center 98

Plixos

DECEMBER 31, 2019

Indeed, Software is becoming an inevitable part of our world with everything becoming digitized from homes, transport to business. The above saying “Software is and will remain eating the world”, will always strike a chord with the pace at which technology is touching our lives. Read More.

Software 52

Software 52

Safeguard Global

DECEMBER 30, 2019

Do you have the right expansion plans in place to position your organization for success? “Your global expansion strategy: checkers or chess?” explores the various pathways and pitfalls of entering new international markets—and what you should be considering as you evaluate your next move. Read the ebook now to learn how your growth strategy can help you best the competition in the game of international expansion.

Marketing 52

Marketing 52

Ms Category Management

DECEMBER 22, 2019

Definitely a faulty concept. Beyond how participation trophies influence performance and achievement later on in life there are other considerations. Guilt would be one of the more oblique considerations. Anyone with a conscience feels guilt when they obtain something they didn’t earn. That can run the gambit from verbal praises to promotes, etc. Kids are no different.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Marketing

Intugo

DECEMBER 10, 2019

Alan Estrada is a mexican actor with experience in theater, television and film, but it is. not his career that has made him famous, but an unusual, yet interesting hobby: traveling around the world. Alan has visited forty three countries in five different continents; for each place he’s. been to, there is more than fascinating anecdotes to tell and helpful travel tips to give: there is a series of videos that take us through the experience of visiting new sites, learning about different culture

Jobbing 52

Jobbing Nearshoring 52

TrendLine Global

NOVEMBER 26, 2019

ABOUT PROJECT. Our company is looking for PHP programmers. Splynx is a developer of telecommunication billing and management software, in particular Internet providers. QUALIFICATION. — Experience with PHP; — Knowledge of Linux; — Experience with JavaScript; — Knowledge of HTML5, CSS3; — Experience with GIT. WILL BE A PLUS. — Knowledge of Yii2; — Experience with Nginx; — Experience with the Codeception auto-testing system; — Experience with Jira, Confluence.

Software 52

Software Management Engineering 52

SourceFit

NOVEMBER 11, 2019

The Philippine BPO (business process outsourcing) sector is expected to keep growing in the next 10 years despite the rise of artificial intelligence (AI). BPOs have already started to upskill and retrain their employees for high-skilled jobs in order to reduce the impact of AI. AI can also create more opportunities for higher level services in BPO, according to IT and Business Process Association of the Philippines (IBPAP) president Rey Untal.

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BPO Business Process Outsourcing Outsourcing Jobbing 52

Future of Sourcing

NOVEMBER 5, 2019

Uncertainty over the future of the ongoing trade war between the U.S. and China continues to take its toll on supply chains worldwide. While some companies and manufacturers are setting their sights on alternative foreign factories, such as Vietnam and Thailand, others are looking to make parts closer to home. In fact, one report claims more than 50 manufacturers have already left China, most of which are technology hardware suppliers.

Offshoring 52

Offshoring Manufacturing Reduced Overhead Sourcing 52

Blue Ocean

NOVEMBER 6, 2019

It’s a question we get asked a lot, and it’s one of the hardest ones to answer because it’s rare and challenging to determine a true apples-to-apples comparison, especially when there are intangible impacts like damage to brand when things go sideways. That said, we know you’re trying to make a business case here, and the hard numbers do matter after all.

Outsourcing 52

Outsourcing Labor Costs Customer Service Call Center 52

Aspirant

SEPTEMBER 3, 2019

Design Thinking is not democratic. Well, at least it shouldn’t be. If you don’t know what Design Thinking is, my previous statement probably didn’t make any sense. Don’t worry. If you’ll stick with me, I’ll explain what it is before I explain why it shouldn’t be democratic.

Design 52

Design Marketing 52

Advertiser: G-P

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

Global Hiring

Magellan Solutions

JUNE 23, 2019

Over the years, we, humans, kill the same thing that keeps us alive. The continuous exploitation of our rich natural resources, mindless use of non-renewable energy, irresponsible waste disposal, and apathy to our environment put our country in jeopardy. But it’s not too late to turn the tables. Trees of Hope. Reviving our nature does not necessarily mean a single heroic act.

Marketing 75

Marketing 75

Plixos

OCTOBER 22, 2019

The start-up world is expanding, burgeoning & prospering each year to become one of the most promising sectors of the global economy. According to the Global Startup Ecosystem Report 2019 , the global start-up economy is booming and is said to have created a value of 2.8 trillion US$ between 2016-2018. This is a massive 20% rise compared to the previous term and more than two times what it was just five years ago.

Marketing 52

Marketing 52

Safeguard Global

NOVEMBER 13, 2019

Let’s face it: International expansion is both a blessing and a curse. It offers a ton of opportunities, of course. Increased revenue. An expanded labor pool. Being an early mover in your industry. Diversification. Global expansion lets you pursue an aggressive growth strategy via a number of different paths and sets you up to best your competitors.

Regulations 52

Regulations Marketing Accounting Banking 52

Ms Category Management

OCTOBER 9, 2019

[…] Okay – Rant Over. You can always check out my other blogs, so you don’t make any other type of mistake: Gone with the RFP, the Prequel and RFP Mistakes. […].

Management 52

Management 52

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

Supply Chain Management

Intugo

SEPTEMBER 18, 2019

Global trade flowing from manufacturers in the East to consumers in the West is shifting towards shorter inter-regional routes. Bringing sourcing closer to home—also commonly referred to as near shoring—a practice used by shippers to reduce distance, production, and delivery of their products, may be again gaining some momentum. What’s more global trade flows from manufacturers in the East to consumers in the West are subsequently experiencing a shift towards shorter inter-regional routes, too.

Supply Chain Management 52

Supply Chain Management Manufacturing Management Sourcing 52

Future of Digital Sourcing Outsourcing

AUGUST 30, 2019

Canadian healthcare has seen sweeping changes over the years, especially with respect to compliance with the 1987 Canada Health Act. Delivery of medical services is provided by the Canadian government, but execution remains in the hands of individual provinces. The roles of the provincial and territorial governments in healthcare include: administration of their health insurance plans; planning and funding of care in hospitals and other health facilities; services provided by doctors and other h

Collaborations 52

Collaborations Government Healthcare Research 52

Future of Digital Sourcing Nearshoring

AUGUST 20, 2019

The p ros and c ons of o nshoring, o ffshoring and n earshoring. AI is taking the market by storm. It’s everywhere. When you call customer service and end up “speaking” with chatbots or get recommendations based on past buying habits, it’s AI at work. In financial services it’s helping specialists run risk models; enabling telecom to build Self-Optimizing Networks (SONs) that automatically improve network quality based on traffic information; and helping manufacture

Nearshoring 52

Nearshoring Offshoring Outsourcing Engineering 52

SourceFit

SEPTEMBER 25, 2019

Philippine call centers are expected to generate 80,000 to 100,0000 jobs this year despite a slowdown in the business process outsourcing (BPO) sector in 2018, according to the Contact Center Association of the Philippines (CCAP). Call Center Growth. The BPO sector posted 3-4 percent growth in 2018 and CCAP predicts 7 percent growth this year. CCAP chairman Benedict Hernandez said the contact center sub-segment will continue to expand because the country remains a leader in customer experience s

Call Center 52

Call Center Jobbing BPO Business Process Outsourcing 52

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Management

TrendLine Global

AUGUST 13, 2019

Providing to the clients with high-quality IT solutions, TrendLine Global stands in the frontline at GoodFirms as one of the top mobile app service providers in Germany. View the TrendLine Global’s GoodFirms’ profile to know more about its services, mission, vision, and other parameters. Who Are We? TrendLine Global is a software development company founded in 2010 and based in Kyiv.

Research 52

Research Retail Design Engineering 52

Future of Sourcing

JULY 16, 2019

As the world continues to shrink and the global supply chain grows, it’s not enough to invest minimally in your international relationships—it means truly understanding the people and culture you’re working with. These relationships can become a valuable asset to your business, giving you an advantage over competitors. For companies preparing to manage global relationships, the bar is higher than merely basic knowledge of the language and a calendar of local holidays and festiv

Nearshoring 52

Nearshoring Analytics Offshoring Company Focus 52

Aspirant

AUGUST 16, 2019

When the job market is tight and employees have their pick of companies, we often find ourselves with a heightened need to better understand how we stack up in their eyes. That is currently the case in the marketplace, and we see this trend continuing into 2030. (For more on trends impacting the workplace of 2030, see our eBook , Organization Effectiveness for 2030 — Are You Ready?

Jobbing 52

Jobbing Marketing 52

Magellan Solutions

MAY 28, 2019

“Outsourcing is inevitable, and I do not think it’s necessarily treating people like things.”. This quote came from the American educator, author, businessman, and keynote speaker Stephen Covey. Business process outsourcing, or simply called as BPO, is a term deemed outlandish, absurd, and even crazy a decade or two ago. Nobody back then will believe that BPOs can generally help businesses grow and become successful.

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Outsourcing Call Center BPO Business Process Outsourcing 75

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens

Manufacturing

Plixos

JULY 24, 2019

Business life is all about growth and that’s all true in case of Germany’s tech Startup ecosystem. Tech Startup companies in Germany alone have crossed a significant value mark of more than €100 billion. Read More.

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Safeguard Global

OCTOBER 8, 2019

Deciding the right execution strategy for global expansion is complex, as there are many costs and risks to carefully consider. Before deciding how your organization should proceed, make sure you conduct a thorough analysis of the many tax laws, employer obligations, cultural nuances and other quirks that might apply in your target countries. You may find that creating a legal entity will be much more complex, risky and costly than you expected—especially with regard to your global tax strategy

Global Hiring 52

Global Hiring Banking Outsourcing 52

Ms Category Management

AUGUST 22, 2019

[…] you may know from one of my blogs, “Why Paying Doctors and Nurses Good Thing,” I am in support of the marketing efforts we have for Physicians. Because in short, if […].

Pharmaceuticals 52

Pharmaceuticals Marketing 52

Intugo

SEPTEMBER 19, 2019

Second to none talent being recognized for their work they do for our clients. These people are a good example of how the talent available can help you grow your business, while you help them realize their dreams. Susana Salazar. Database Administrator. Ramon Mayoral. Facilities Management. Natali Molina. Lead Marketing Strategist. Marco Delgado. Project Manager.

Facilities Management 52

Facilities Management Human Resources Administrative Marketing 52

Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics

Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.

Sourcing

Chazey Partners

APRIL 14, 2019

CAMPBELL, CALIF. APRIL 14, 2019 Chazey Partners, a global management consulting firm specializing in Shared Services, Business Transformation and Robotic Process Automation (RPA), and the … Chazey Partners and Shared Services & Outsourcing Network Publish State of Global Shared Services Report Read More ». The post Chazey Partners and Shared Services & Outsourcing Network Publish State of Global Shared Services Report appeared first on Chazey Partners.

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Shared Services Robotics Process Automation Global Management Consulting Outsourcing 52

Future of Digital Sourcing Nearshoring

MAY 15, 2019

It’s hard to believe that up until 1989, Poland was governed and ruled by the crushing grip of Communism as the Soviet Union took over Eastern Europe after World War II and strangled economic growth. At that time, Poland was seen as a powerless country with no business prospects and frankly, no real future. A Thriving Economy. Thirty years later things have changed.

Outsourcing 52

Outsourcing Nearshoring Offshoring Software 52

SourceFit

AUGUST 6, 2019

The Philippines remains a global outsourcing leader despite a global slowdown, with the industry projected to grow by 7 percent in 2019, according to Contact Center Association of the Philippines (CCAP) chairman Benedict Hernandez. Continued Growth. A report from Texas-based consulting firm Everest Group showed that the 2018 global growth in IT and business process outsourcing (BPO) has dropped to 3 to 4 percent.

Global Outsourcing 52

Global Outsourcing Outsourcing BPO Call Center 52

TrendLine Global

JUNE 23, 2019

In the last time, demand on outstaffing has boomed. Developers work remotely from offshore offices for European companies. See what the hype is about. We conducted a research to compare outstaffing from Kyiv with in-house development in Munich, and discovered that outstaffing helps German companies save up to €40.000 per year on one software developer.

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Insurance Offshoring Sourcing Research 52

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Management