ChatGPT on MVS, Week 2
For week 2, we thought we’d get a little more specific and ask questions about a specific data center vendor. In this case, we probed ChatGPT’s thoughts on the networking powerhouse Cisco.
The remaining text comes directly from ChatGPT.
Does Cisco offer good support on older switches and routers?
Cisco is known for offering high-quality support for its products, including older switches and routers. Cisco provides a range of support options, including hardware and software support, upgrades, and security patches.
For older switches and routers, Cisco offers a range of services, including end-of-life support, which provides hardware replacement and technical support for a limited time after a product reaches end of support. Cisco also offers extended support for some older products, which provides technical support and security patches for a fee.
In general, Cisco's support services are highly regarded in the industry and can help organizations to maintain the useful life of their hardware and ensure that their systems remain secure and compliant. However, the level of support available for a specific product will depend on its age and availability, so it's best to check with Cisco for more information.
What about the cost for Cisco support?
The cost of support for older Cisco systems from Cisco vs. a third-party vendor can vary. In general, support from the original manufacturer (Cisco, in this case) can be more expensive than support from a third-party vendor.
Cisco's end-of-life support and extended support services are priced based on the product and the level of support required. These services can be more expensive than support from a third-party vendor, especially for older systems.
On the other hand, third-party vendors specialize in supporting older hardware systems and can offer more cost-effective solutions, as they often have lower overhead costs. Third-party vendors may also offer custom support packages that are tailored to the specific needs of an organization.
It's important to carefully consider the cost, quality, and level of support when choosing between Cisco and a third-party vendor. It's also a good idea to compare the services and pricing of several vendors in order to find the best option for your organization.
In general, the answers that ChatGPT is developing are logically sound, but overall generic. And, the answers certainly don’t take a strong point of view one way or the other. In future weeks, we’ll try to get more provocative to see if we detect an edge to the AI bot.
