Automation Anywhere

OCTOBER 8, 2021

SoftwareReviews , a division of IT research and advisory firm Info-Tech Research Group , has published its 2021 Robotic Process Automation Data Quadrant Awards. And Automation Anywhere has been named a gold medalist—one of three software vendors to receive a gold medal from SoftwareReviews.

Automation 97

Automation Robotics Process Automation Advisory Research 97

Frevvo

SEPTEMBER 7, 2021

Invoice automation is a great way to combat this since it minimizes the human element of the process. Read on to learn all about invoice automation, how it can benefit your organization, and how to implement it today. Click the links below to head straight to the section which interests you most: What’s Invoice Automation?

Automation 52

Automation Data Entry Accounting Out-Tasking 52

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Immedus

AUGUST 24, 2021

Gartner recently published the 2021 Gartner® Market Guide for Multicountry Payroll Solutions and Immedis is thrilled to be recognized as a representative vendor in the report. Automation across payroll processes to improve payroll accuracy and deliver greater efficiencies and cost savings is called out frequently throughout the report.

Payroll 130

Payroll Marketing Automation Analytics 130

Zinnov

AUGUST 30, 2023

Intelligent Automation and its constituent technologies such as Process Intelligence, Low Code/No Code, Intelligent Document Processing, and Robotic Process Automation can help address burnout and manage the human energy crisis. Let’s explore how Automation can contribute to mitigating employee burnout!

Automation 86

Automation Robotics Process Automation Management Data Entry 86

CGS Inc

OCTOBER 14, 2021

10/14/2021. Recognized for Business Process Outsourcing Solutions in a disruptive period for customer service. The 2021 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels, including social.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Everest Group

JUNE 17, 2022

Top IT Managed Security Services: MSS Providers The pandemic has accelerated the pace of digital transformation, specifically the rise in adoption of cloud, hybrid environments, and other emerging technologies. Market Insights™ Hosted Private Cloud Services – PEAK Matrix Assessment and Profiles Compendium. Our Thinking.

Management 52

Management Service Cybersecurity Research 52

Simplr

OCTOBER 19, 2021

We’ve got you covered with the latest chatbot statistics for 2021. When used correctly, chatbots can deliver delightful customer service by answering consumers’ queries at lightning-fast speeds. Read on as we share the latest stats and trends you need to know about chatbots in 2021. Reread the first part of that sentence.

Sourcing 96

Sourcing Sales Retail Customer Service 96

The Hackett Group

SEPTEMBER 7, 2021

Wipro won The Hackett Group’s 2021 Digital Award in the AI-led automation category for its “Hire-to-Retire –AI-led HR Automation. The post India InfoLine News Service, “Wipro AI solutions win The Hackett Group’s 2021 Digital Award for AI-led HR Automation first appeared on The Hackett Group.

Automation 52

Automation Service 52

31 West

JANUARY 11, 2021

John, an owner of a refrigerator company, helps customers with his service to fix all kinds of refrigerators. While you need to focus on your products and services, you need to make sure that you are focusing on ticket management, integration, allocations, tracking, reporting, etc. It is cost-effective and saves time.

Software 130

Software Management Customer Service Sourcing 130

WebCreek

APRIL 6, 2021

While there is no magic crystal ball to predict all that will happen in IT and tech in 2021, we do have something close: data. Explore with us some of our data-driven IT and tech predictions and trends for 2021, and let us know what you think 2021 has in store. In 2021, the worldwide AI software market is predicted to grow 54%.

Cybersecurity 96

Cybersecurity Healthcare Insurance Nearshoring 96

31 West

SEPTEMBER 15, 2022

The global managed services market is projected to grow from $243.33 billion in 2021 to $557.10 By giving a glance at this blog post knitted with thick beads reflecting on the irrefutable essentiality of the IT managed services, you will know that the above report is not unreasonable at all. Cloud, Automation, and Outsourcing.

Managed Services 130

Managed Services Management Service Administrative 130

Pure Moderation

MAY 21, 2021

Which customer service outsourcing company is the best? In no aspect of the business is this truer than in the area of customer service. Customer service matters now more than ever. We are living in unprecedented times and brands must rethink best practices and build new strategies to deliver the best service possible.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Automation Anywhere

MARCH 10, 2022

million workers quit their jobs in December 2021, according to the Labor Department’s latest Job Openings and Labor Turnover report , ending a record-breaking year when more than 47 million people voluntarily left their jobs. And intelligent automation has a role to play in each one of them. More than 4.3

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

Automation Anywhere

JANUARY 19, 2022

For the second year in a row, we’re honored to be acknowledged in the Gartner Peer Insights™ December 2021 Voice of the Customer’: Robotic Process Automation report as a Customers’ Choice. 5 based on 336 Automation Anywhere customer reviews as of October 2021; 92% of our customers indicated a willingness to recommend us to their peers.

Robotics Process Automation 52

Robotics Process Automation Automation Finance Flexibility 52

SEBPO

SEPTEMBER 2, 2021

We specialize in ad operations, creative services, data solutions, media planning, and quality assurance. Our expert service teams complement and improve the day-to-day operations of companies such as Condé Nast , CMI/Compas , and CBS Interactive. The post AdMonster’s Ops 2021 appeared first on SEBPO.

Global Outsourcing 52

Global Outsourcing Outsourcing Professionals Outsourcing Government 52

Mattsen Kumar

OCTOBER 12, 2023

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

The Hackett Group

JULY 13, 2021

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Avasant

OCTOBER 27, 2021

IT Operations more Intelligent as Automation Increases. Los Angeles, October, 2021. Enterprises are moving from reactive to proactive IT operations (ITOps) by leveraging intelligent automation to reduce unplanned IT downtime brought on by operational complexity. Press Releases.

Automation 52

Automation Research Service Marketing 52

Go4Customer

SEPTEMBER 24, 2021

Chatbot services are among those AI innovations helping businesses save time and money while delivering utmost customer satisfaction. Many customer support jobs get automated with the help of AI technologies; chatbots are one of them. However, it?s s emerging as the future of customer support.

Service 75

Service Customer Support Jobbing Automation 75

Metasource

MARCH 3, 2022

In the last quarter of 2021, U.S. According to the New York Fed , total household debt rose by $333 billion in the last quarter of 2021, exceeding $15.5 This growing consumer debt comes with a growing need for debt settlement services, leaving debt relief companies to face an unmanageable amount of incoming mail, emails, and documents.

Automation 52

Automation Business Process Outsourcing Out-Tasking BPO 52

Metasource

MARCH 8, 2022

Throughout 2021, fraud remained at the forefront of technology implementation. 2021 proved that increased remote work increases security risks, particularly if your organization utilizes a shared drive vs. a more secure document management software solution. million Americans quit their jobs in November 2021 alone.

BPO 52

BPO Business Process Outsourcing Accounting Software 52

Perficient Digital Transformation

NOVEMBER 5, 2021

November 2-4 marked the second Ignite of 2021, bringing so many announcements and captivating the Microsoft community with a flood of “new”. From seemingly small quality of life changes to holistic new apps and experiences, this fall edition of Microsoft Ignite 2021 introduced plenty to talk about! More Power Platform Updates.

Advisory 72

Advisory Collaborations Human Resources Government 72

Avasant

DECEMBER 21, 2021

Hybrid Cloud: From Optimization to Automation. As organizations increasingly move workloads to the cloud, there has been a gradual shift from merely lifting and shifting systems to cloud to a truly cloud-native architecture for modernization and automation. Press Releases.

Automation 52

Automation Reduced Costs Banking Research 52

Capgemini

JANUARY 19, 2022

To cope with this trend, companies rely more on marketing automation. Although in 2021 most of the CMO’s budget will continue to go into MarTech, 50% of CMOs believe such investments are ineffective because they don’t have the skills to run it, according to Forrester. The pandemic has accelerated the trend towards shopping online.

Marketing 52

Marketing E-Commerce Sales Sourcing 52

Automation Anywhere

APRIL 29, 2021

And 86% of the businesses surveyed said AI will be a “mainstream technology” for them in 2021. According to CapGemini , the top reasons that customers are adopting banking services from non-traditional players are low cost (70%), ease of use (68%), faster service (54%), better features (39%), and more personalized products (39%).

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

SirionLabs

OCTOBER 8, 2021

Sirion CLM helped GTAA automate a highly manual contract management process enabling improved performance and relationships in its supplier engagements. Previously, Thomas was with KPMG, LLP, where he led an internal sales consultancy that assisted firm partners in contracting for advisory and tax services. READ MORE. [G2 LEARN MORE.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

SirionLabs

OCTOBER 1, 2021

Sirion CLM helped GTAA automate a highly manual contract management process enabling improved performance and relationships in its supplier engagements. Previously, Thomas was with KPMG, LLP, where he led an internal sales consultancy that assisted firm partners in contracting for advisory and tax services. READ MORE. [G2 LEARN MORE.

Advisory 52

Advisory Outsourcing Operations Sales Finance 52

The Hackett Group

AUGUST 10, 2021

Q2 2021 net revenue of $73.0 Q2 2021 GAAP EPS of $0.32. Q2 2021 pro forma EPS of $0.39, which exceeds the high end of guidance or $0.30, excluding the SAP software sale transaction, which is at the high end of guidance. MIAMI, FL – August 10, 2021 – The Hackett Group, Inc. million SAP software sale transaction.

Research 52

Research Analytics Sales Finance 52

Simplr

AUGUST 11, 2021

Conversations have always been a foundational element of customer experience (CX), service, and support. Live chat statistics for 2021. Meeting Customers’ Live Chat Expectations in 2021. Today’s customers (aka “NOW Customers”) expect on-demand, rapid-fire customer service at all hours of the day. Sou r ce ). of the time.

Retail 52

Retail Sales Sourcing Customer Service 52

Automation Anywhere

JANUARY 5, 2022

We chat with AI bots when seeking customer services from the biggest brands in every industry. In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA. It’s natural.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

SIG Speaks

SEPTEMBER 1, 2021

As we head into the fall of 2021, we prepare for procurement 3.0 The opportunity for procurement leaders to step up to the plate and navigate the unique challenges and opportunities of managing costs and supply chain decisions in 2021 and beyond is now. . Sustainable Procurement Barometer 2021. learn more. . learn more. . .

Co-Sourcing 40

Co-Sourcing Risk Management Risk Management Sourcing 40

Max BPO

JULY 12, 2021

Hiring mortgage outsourcing companies for underwriting can be beneficial for lending companies in the year 2021 because of following reasons: Use of Technology. To cope up with the changing world, mortgage process outsourcing companies have invested in automation tools and software. Speed & Accuracy of Processing. Conclusion.

Outsourcing 52

Outsourcing Software Automation Government 52

Everest Group

OCTOBER 19, 2021

Scaling Intelligent Automation: Can It Solve the Talent War? October 19, 2021 |. A significant boost in intelligent automation (IA) adoption occurred in response to the pandemic as organizations grappled to ensure business continuity. How are automation solutions being leveraged to address talent and productivity concerns?

Automation 52

Automation Shared Services Global Business Services Research 52

Automation Anywhere

DECEMBER 16, 2021

We’ve just highlighted more than 100 brilliant achievers in the field of automation--and now it’s time to party! Let’s start with a big thank you to everyone in our ecosystem who submitted almost 400 nominations for an Automation Anywhere Award. Thank you to our team at Automation Anywhere; we are so grateful for your support!”

Automation 52

Automation Co-Sourcing Engineering Sales 52

SIG Speaks

NOVEMBER 1, 2021

During this webinar, Erika Novak, Head of Client Services at Utmost, will provide an overview of total talent management, why it matters, and how you can build a tactical roadmap to get started on this journey. . Sustainable Procurement Barometer 2021. learn more. . learn more. . . Catalyzing Cognitive Procurement: Ally with A.I.

Co-Sourcing 40

Co-Sourcing Sourcing Automation Business Process Outsourcing 40