Automation Anywhere

JANUARY 19, 2022

For the second year in a row, we’re honored to be acknowledged in the Gartner Peer Insights™ December 2021 Voice of the Customer’: Robotic Process Automation report as a Customers’ Choice. Technical Lead, Services "Automation Anywhere is one of the core tech used by the majority of the industry.

Robotics Process Automation 52

Robotics Process Automation Automation Finance Flexibility 52

Mattsen Kumar

OCTOBER 12, 2023

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Customer Service 84

Customer Service Outsourcing Robotics Process Automation Service 84

Automation Anywhere

OCTOBER 6, 2021

As with larger enterprises, small and medium-sized businesses (SMBs) are discovering that automation is essential for staying competitive in uncertain economic times. Automation tools such as Robotic Process Automation (RPA) are helping them achieve those goals.

Automation 80

Automation Service Robotics Process Automation Out-Tasking 80

Zinnov

MARCH 3, 2024

As the Intelligent Automation (IA) sector experiences rapid growth, the Private Equity (PE) landscape is ripe for investment, offering a unique blend of technological innovation and market potential. VCs have benefited from investing in Intelligent Automation due to its value delivery through technological innovation.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52

Perficient Digital Transformation

NOVEMBER 17, 2021

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value.

Automation 72

Automation Robotics Process Automation Banking Efficiency 72

Chazey Partners

JANUARY 26, 2021

The COVID-19 pandemic has, as with so many aspects of business, challenged the conventional set-up of Shared Services, and forced Shared Services and Global Business Services (GBS) professionals to adapt and re-think how it is set up and operates, whilst also leveraging the many benefits from having such a model in place during a time of crisis.

Shared Services 52

Shared Services Service Robotics Process Automation Global Management Consulting 52

Automation Anywhere

AUGUST 10, 2021

It is increasingly clear that it takes a portfolio of technologies to succeed at intelligent automation. Only 6% of businesses are not considering using RPA for their intelligent automation strategies. What is intelligent automation ? That automation technology could be RPA. Reality is much different from this ideal.

Automation 98

Automation Robotics Process Automation Insurance Finance 98

Automation Anywhere

APRIL 29, 2021

And 86% of the businesses surveyed said AI will be a “mainstream technology” for them in 2021. According to CapGemini , the top reasons that customers are adopting banking services from non-traditional players are low cost (70%), ease of use (68%), faster service (54%), better features (39%), and more personalized products (39%).

Automation 98

Automation Robotics Process Automation Banking Manufacturing 98

Automation Anywhere

MARCH 10, 2022

million workers quit their jobs in December 2021, according to the Labor Department’s latest Job Openings and Labor Turnover report , ending a record-breaking year when more than 47 million people voluntarily left their jobs. And intelligent automation has a role to play in each one of them. More than 4.3

Automation 98

Automation Robotics Process Automation Out-Tasking Jobbing 98

Automation Anywhere

AUGUST 2, 2022

Automation 360 ™ , our cloud-native, AI-powered Robotic Process Automation (RPA) platform, continues to be the top choice with customers. Recently, the global research firm released its report Worldwide Intelligent Process Automation Market Shares, 2021: Accelerating Growth Despite Consolidation, June 2022.

Automation 59

Automation Robotics Process Automation Marketing Advisory 59

Mattsen Kumar

MAY 7, 2024

As organizations grow, outsourcing customer service has become necessary to ensure customer satisfaction. The expansion of organizations brings forth new challenges that require the expertise of a skilled customer service team to provide optimal solutions.

Robotics Process Automation 52

Robotics Process Automation Contact Center Outsourcing Outsourcing Customer Service 52

Automation Anywhere

MAY 10, 2022

Just a decade ago, pundits were predicting that CIOs would gradually lose their influence in the executive suite and that IT would become little more than a service bureau to respond to the requests of the business units. According to multiple studies, they are intent on digitizing everything by applying automation wherever it makes sense.

Automation 81

Automation Robotics Process Automation Government Right-Sizing 81

The Hackett Group

JULY 13, 2021

MIAMI & LONDON, July 13, 2021 – The Hackett Group, Inc. NASDAQ: HCKT) today announced the winners of its 2021 Digital Awards, which spotlight companies that are on the cutting edge of using digital transformation solutions, including automation, advanced analytics, and AI to hyper-automate end-to-end business operations.

Robotics Process Automation 78

Robotics Process Automation Finance Pharmaceuticals Analytics 78

Automation Anywhere

MARCH 24, 2022

As with other regions worldwide, in the Asia-Pacific and Japan (APJ) region, we see an accelerated rate of change when it comes to the use of intelligent automation. Intelligent automation can break down siloes and deliver to the agent all the necessary information quickly and efficiently.

Automation 72

Automation Robotics Process Automation Efficiency Insurance 72

Automation Anywhere

JANUARY 5, 2022

We chat with AI bots when seeking customer services from the biggest brands in every industry. In 2021, we saw the definitive marriage between AI and Robotic Process Automation (RPA). Commonly referred to as “intelligent automation,” RPA + AI has a lot more functionality and versatility than basic RPA.

Robotics Process Automation 124

Robotics Process Automation Out-Tasking Automation Inventory Management 124

Zinnov

NOVEMBER 15, 2021

by Nischay Mittal, Principal & Global Head — Automation/AI, Zinnov; Dushan Garg, Engagement Manager, Zinnov; Shreya Ghose, Marketing, Zinnov. What is Hyper Intelligent Automation. Types of underlying technology areas within Hyper Intelligent Automation. Benefits of Hyper Intelligent Automation. Process Mapping.

Automation 52

Automation Robotics Process Automation Supply Chain Management Administrative 52

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. Yet, the pandemic has accelerated the development of virtual service and the integration of digital channels such as web and chatbots with live channels such as call centers and live chat. million customers and 105.6

Service 98

Service Banking Robotics Process Automation Finance 98

Automation Anywhere

JULY 14, 2022

We stood shoulder-to-shoulder with our customer and social impact partner, UK’s National Health Service (NHS) , to fight through this crisis. What emerged from the battle was not only innovative automation that saved lives and helped staff repurpose valuable time — but also a blueprint for healthcare organizations everywhere.

Automation 59

Automation Healthcare Robotics Process Automation Collaborations 59

Everest Group

NOVEMBER 16, 2022

DALLAS, November 16, 2022 — Although task mining software solutions are in the early stages of enterprise adoption, the market is growing at an exponential pace—recording 85% to 95% compound annual growth between 2020 and 2021. This has led to task mining being one of the fastest-growing markets in the Intelligent Automation (IA) space.

Marketing 52

Marketing Automation Software Robotics Process Automation 52

Zinnov

MAY 6, 2022

The Automation industry has evolved considerably over the past couple of years. COVID led to an unprecedented surge in the adoption of Automation by enterprises in a bid to ensure business continuity and resiliency. The definition of Automation itself has evolved quite significantly over the past several years.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Automation Anywhere

DECEMBER 30, 2020

But a number of tailwinds from the pandemic will continue to propel us forward through 2021 and into the following years. Robotic Process Automation (RPA) —particularly RPA plus artificial intelligence (AI), or intelligent automation —is essential to businesses who wish to harness those forces to best competitive advantage.

Robotics Process Automation 52

Robotics Process Automation Automation Research Out-Tasking 52

Automation Anywhere

OCTOBER 22, 2021

A record four million people quit their jobs in April 2021, the most in more than 20 years, according to the U.S. The retail sector and professional and business services were the hardest hit. Robotic Process Automation (RPA) can help with burnout and lack of opportunity. Labor Department. More and better things.

Robotics Process Automation 131

Robotics Process Automation Out-Tasking Jobbing Automation 131

Chazey Partners

MAY 25, 2021

[May 2021] Chazey Partners, a global management consulting firm specializing in Shared Services, business transformation and Robotic Process Automation, is proud to receive a testimonial … Chazey Partners Latin America Receives Proud Recognition from Its Client Alicorp Read More ».

Robotics Process Automation 52

Robotics Process Automation Global Management Consulting Shared Services Automation 52

Automation Anywhere

AUGUST 6, 2021

A combination of people and intelligent software robots (“bots”) that together, the teams tackle business challenges, provide insight, and deliver real value to enterprises. ZipRecruiter found the average salary in July 2021 for an RPA worker was $112,632, with the majority of RPA salaries ranging between $93,500 and $130,000.

Robotics Process Automation 134

Robotics Process Automation Automation Jobbing Marketing 134

Everest Group

APRIL 10, 2024

Despite the economic uncertainty, the RCM operations outsourcing market has poised itself as a growth star, increasing at a compound annual growth rate (CAGR) of more than 12% from 2021-23. R1 RCM’s acquisition of Cloudmed in 2022 to advance its revenue intelligence and automation capabilities is one of many examples.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Zinnov

SEPTEMBER 29, 2021

by Praveen Bhadada, Managing Partner, Zinnov; Nischay Mittal, Principal & Global Head – Automation/AI, Zinnov. The Automation space has been abuzz with a lot of action over the past year, with flamboyant acquisitions, sizeable Venture Capital (VC)/Private Equity (PE) investments, and IPOs, among other things.

Automation 52

Automation Sales Robotics Process Automation Analytics 52

Automation Anywhere

JULY 23, 2021

More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. between 2021 to 2026. First, the acceleration of RPA adoption continues.

Robotics Process Automation 111

Robotics Process Automation Automation Advisory Flexibility 111

Automation Anywhere

JUNE 23, 2021

A booming opportunity As we’ve seen, Robotic Process Automation (RPA) is a hot technology. from 2021 to 2026. Aside from the technology benefits and how automating repetitive, mundane processes is becoming the norm, it’s the fact that we have ways to tell us if using RPA in our business is actually working.

Robotics Process Automation 98

Robotics Process Automation Analytics Automation Sales 98

Magellan Solutions

JANUARY 17, 2024

This shows the growing demand for business process outsourcing (BPO) services and their potential to completely transform the way businesses operate. This integration can improve operational effectiveness, resulting in more advanced services and lower customer costs. trillion in 2024.

BPO 52

BPO Outsourcing Robotics Process Automation Regulations 52

Everest Group

AUGUST 9, 2023

With its high-quality talent, state-of-the-art infrastructure for delivering advanced technological services, and strong government support, Hyderabad has ascended as a top global services destination. But does Hyderabad have what it takes to surpass Bangalore as the foremost global services destination in the future?

Pharmaceuticals 52

Pharmaceuticals Service Robotics Process Automation Government 52

Hyland

JANUARY 20, 2023

To get a better sense of where things stand at the start of the year, we turned to Chris Sims , Hyland’s Industry Consultant for Financial Services. We discussed top challenges and trends in the industry, the need for technology improvements, the importance of content services and much more. That number really jumps off the page.

Banking 84

Banking Robotics Process Automation Retail Out-Tasking 84

Automation Anywhere

FEBRUARY 4, 2021

How does hyperautomation differ from other types of automation, in particular intelligent automation? How does hyperautomation differ from other types of automation, in particular intelligent automation? A tool can be added for discovering the best process candidates for automation. Why is that important?

Robotics Process Automation 97

Robotics Process Automation Sales Healthcare Automation 97

Automation Anywhere

OCTOBER 28, 2021

If your business is like most others, over the next five to 10 years, you’ll be operating with a combination of human and virtual workers (software robots, or “bots”). This is because of the rapid advancement of Robotic Process Automation (RPA) and intelligent automation (IA). billion in 2021, an increase of 19.5%

Robotics Process Automation 64

Robotics Process Automation Automation Government Reduced Costs 64

Everest Group

SEPTEMBER 28, 2021

In Q1 2021, healthcare payers reported substantial profits (4.1%) as higher enrollment in government plans drove strong revenue growth, especially for Medicare Advantage (MA) plans, though commercial enrollment was still below pre-pandemic levels. In H1 2021, healthcare payers continued the modernization quest. About Everest Group.

Healthcare 52

Healthcare Robotics Process Automation Automation Government 52

Hyland

JUNE 23, 2022

Workflow automation. The right low-code platforms give your business the ability to implement advanced process and workflow automation, which is an essential part of your digital transformation journey. million in 2021 to 4.0 million in 2021 to 4 million in 2025 — an explosive 185% increase in the need for developers.

Robotics Process Automation 98

Robotics Process Automation Finance Human Resources Out-Tasking 98

Everest Group

APRIL 6, 2022

First, Celonis announced the acquisition of Process Analytics Factory (PAFnow), a leading process mining product built atop Microsoft Power BI and a “Major Contender” in Everest Group’s Process Mining PEAK Matrix ® 2021.

Robotics Process Automation 52

Robotics Process Automation Marketing Automation Out-Tasking 52

Automation Anywhere

MARCH 17, 2022

What does that “stabilization” mean for automation in general, and Robotic Process Automation (RPA) in particular? Automating as much as possible to allow human workers to take on business-critical tasks was an easy decision. That represents a sevenfold increase from the $2 billion spent on the technology in 2021.

Robotics Process Automation 64

Robotics Process Automation Automation Out-Tasking Reduced Costs 64