Everest Group

MARCH 12, 2024

Live Webinar Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 March 12, 2024 | 9 a.m. Macroeconomic and geopolitical landscapes, coupled with cost and margin pressures, pose potential speed bumps to the growth of global services in 2024. What questions will the webinar answer for the participants?

Service 59

Service Sourcing Outsourcing Marketing 59

Everest Group

MAY 9, 2024

LIVE WEBINAR The State of Generative AI in the Retail and CPG Industry May 9, 2024 | 9 a.m. ” This webinar offers buyers and service providers valuable insights into real-world use cases where pilots progress to full production, key challenges, and the enterprise playbook around AI governance. CDT | 10 a.m. EDT | 3 p.m.

Retail 59

Retail BPO Regulations Sourcing 59

Everest Group

MARCH 29, 2022

LIVE WEBINAR. Is Your IT Sourcing Program Up to Speed? It’s well-known that IT sourcing has become all about spending wisely and thoroughly evaluating internal budgets; yet, digitalization, cloud migration, a talent-constrained environment, and shifting software licensing terms are only driving increased spend.

Sourcing 98

Sourcing Software Management Service 98

Everest Group

FEBRUARY 23, 2023

Live Webinar Top Emerging Technology Trends: Six Things Sourcing Needs to Know in 2023 February 23, 2023 | 9 a.m. Sourcing teams can better manage value from emerging technologies across the adoption cycle, from Research and Development (R&D) and exploration to scaled adoption. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Sourcing 52

Sourcing Offshoring Outsourcing Research 52

Everest Group

OCTOBER 20, 2022

Everest Group’s Arkadev “Arko” Basak and Krishna Charan will join this webinar panel to discuss the direct sourcing technology’s potential to act as a gateway to total talent acquisition (TTA). Direct sourcing insights and how purpose-built technology can act as the gateway to TTA. Register for the webinar.

Sourcing 52

Sourcing Sales Business Development Service 52

Everest Group

JUNE 14, 2022

Everest Group’s Arkadev Basak and Anirudha Kulkarni will be speaking in a webinar titled, “Direct Sourcing: How to Influence, Adopt and Execute.” ” The speakers will discuss: Demystifying common misconceptions around direct sourcing. Register for the webinar. Register for the webinar.

Sourcing 52

Sourcing Service 52

Everest Group

JUNE 21, 2022

LIVE WEBINAR. and Metaverse: Implications for Sourcing and Technology Leaders. Join this webinar as our experts deliver their perspectives on Web 3.0 and Metaverse and provide actionable insights to enterprises, service providers, and technology vendors. What questions will the webinar answer? June 21, 2022 |.

Sourcing 52

Sourcing Engineering Service Management 52

Everest Group

JULY 19, 2022

ON-DEMAND WEBINAR. Why the Shift to a Managed Services Model for the Contingent Workforce is a Win-Win. The thriving market is driving contingent staffing providers to migrate toward a managed services engagement model. What are the key considerations, potential risks, and pitfalls of a managed services model?

Managed Services 98

Managed Services Management Service Outsourcing 98

Everest Group

MARCH 19, 2024

LIVE WEBINAR Locations and Workforce Strategy 2024: Insights, Trends, and Key Priorities March 19, 2024 | 9 a.m. Join this webinar to explore the anticipated trends shaping 2024’s workforce and locations strategies. What questions will the webinar answer for the participants? CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m.

Sourcing 52

Sourcing Marketing Service Management 52

Everest Group

DECEMBER 12, 2023

Live Webinar Key Issues 2024: Creating Accelerated Value in a Dynamic World December 12, 2023 | 9 a.m. Join Everest Group’s much-anticipated annual webinar, Key Issues 2024, to gain valuable insights into the current perspectives of IT-BP industry leaders. What questions will the webinar answer for the participants?

Shared Services 59

Shared Services Outsourcing Sourcing Marketing 59

Everest Group

FEBRUARY 13, 2024

Live Webinar Charting the GBS Course for 2024: Accelerating and Sustaining Success February 13, 2024 | 9 A.M. Join our GBS experts for an insightful webinar examining what lies ahead for the GBS model. What questions will the webinar answer for the participants? CST | 10 A.M. EST | 3 P.M. GMT | 8:30 P.M.

Global Business Services 52

Global Business Services Shared Services BPO Sourcing 52

Everest Group

MAY 4, 2023

On-Demand Webinar Key Themes and Pricing Trends in the SAP Services Market WATCH THE WEBINAR ON-DEMAND Enterprises have leveraged SAP for more than a decade to manage and streamline their core business operations. What are the enterprise challenges arising with the SAP and service partner community? Who should attend?

Marketing 52

Marketing Service Right-Sizing Sales 52

Everest Group

NOVEMBER 9, 2023

Learn how Next Generation Finance organizations are overcoming talent shortages and upskilling through innovative sourcing solutions. The role of generative AI, predictive analytics, and digitalization on your future operations.

Finance 59

Finance Automation Analytics Sourcing 59

Everest Group

OCTOBER 12, 2023

What questions does the webinar answer for the participants? Watch as our sustainability experts discuss how enterprises can leverage OKRs for their sustainability initiatives and transition from the conventional KPI and SLA approaches to an OKR-driven methodology. What are OKRs? Why use OKRs for sustainability specifically?

Impact Sourcing 69

Impact Sourcing Sourcing Software Efficiency 69

Everest Group

NOVEMBER 15, 2022

O N-DEMAND WEBINAR. Outsourcing Services Pricing: What to Expect Next. 2022 has proven to be a constantly shifting and unpredictable year for outsourcing services. In this webinar, Everest Group’s pricing experts will analyze the trends observed this year and deliver the pricing outlook for IT and BPO services in 2023.

Outsourcing 52

Outsourcing Service BPO Strategic Sourcing 52

Everest Group

MARCH 28, 2023

Live Webinar Global Services: Lessons from 2022 and Key Trends Shaping 2023 March 28, 2023 | 9 a.m. IST  The global services industry found its stride coming out of the pandemic, quickly adapting to clients’ evolving needs and clocking double-digit growth rates in 2021 and 2022. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Service 52

Service Retail Sourcing Marketing 52

Everest Group

OCTOBER 20, 2021

live webinar. 2022 Outlook Webinar: It’s Not a Talent War, It’s a New Reality. Join this much-anticipated annual webinar to learn the results of our 2022 Key Issues Study exploring the ongoing talent challenge. Ahead of the webinar, you can click her e to participate in this year’s 2022 Key Issues Study. Parul Jain.

Outsourcing 95

Outsourcing Sourcing Research Jobbing 95

ScaleHub

JANUARY 25, 2023

Socially conscious actions have shown positive returns for both businesses and communities at-large – and none more so than Impact Sourcing. Read our primer on Impact Sourcing: what it is, why companies should consider it, and how ScaleHub puts it into action with the help of trusted partners. What is Impact Sourcing?

Impact Sourcing 98

Impact Sourcing Sourcing Data Entry Business Process Outsourcing 98

Everest Group

NOVEMBER 28, 2023

Live Webinar The State of GBS: Opportunities and Success Strategies for GBS Leaders November 28, 2023 | 9 a.m. IST The global business services (GBS) model is currently facing challenges, including the need for more skilled, project-ready talent, the ability to attract and retain talent, and cost pressures. CST | 10 a.m. EST | 3 p.m.

Global Business Services 59

Global Business Services Shared Services BPO Sourcing 59

Everest Group

SEPTEMBER 21, 2023

Join us as our experts explore key developments in the global sourcing market in 2023, including how enterprises can grow and evolve their GIC networks by collaborating more effectively with service providers and the various enterprise requirements that providers can fulfill in the GIC space. Who should attend?

Shared Services 59

Shared Services Sourcing Sales Collaborations 59

Everest Group

SEPTEMBER 28, 2022

ON-DEMAND WEBINAR. Based on Everest Group’s close tracking of the Europe and UK technology landscape, this webinar will focus on how organisations in this region are embracing sovereignty and sustainability and the opportunities that exist for technology and service providers. Who should attend? Nitish Mittal.

Cybersecurity 98

Cybersecurity Government Sourcing Service 98

Everest Group

SEPTEMBER 12, 2023

Live webinar Current Solution Trends and Their Impact on Outsourcing Deals and Pricing September 12, 2023 | 9 a.m. Join this webinar as our pricing experts explore how the success of a pricing bid, and what directly influences the pricing of a deal, ultimately lies in crafting a successful solution sizing model. CDT | 10 a.m.

Outsourcing 64

Outsourcing Sales Sourcing Design 64

Everest Group

OCTOBER 5, 2023

ON-DEMAND WEBINAR The Evolved Trust and Safety Industry and What to Expect Next WATCH THE WEBINAR ON-DEMAND Over the past few years, enterprises have invested significantly in robust Trust and Safety (T&S) infrastructures in partnership with service and tech providers. Who should attend?

BPO 52

BPO Outsourcing Sourcing Sales 52

Everest Group

FEBRUARY 27, 2024

live webinar Decoding Supplier Relationship Management Technologies: What Are the Best-in-Class Functionalities and Features? In this webinar, our analysts will unpack how enterprises can better understand the supplier relationship management (SRM) technology landscape and highlight the best-in-class functionalities and features.

Management 52

Management Outsourcing Sourcing Efficiency 52

Everest Group

OCTOBER 18, 2022

ON-DEMAND WEBINAR. The Rubik’s Cube Approach to Designing Your Service Provider Portfolio. In the current outsourcing climate, organizations need to consider an evolving mix of providers, locations, and internal sites for service delivery. What questions will the webinar answer? Who should attend? Kriti Gupta.

Design 52

Design Service Outsourcing Sourcing 52

Everest Group

AUGUST 17, 2023

ON-DEMAND WEBINAR Masterclass in Managing Your Locations Portfolio and Workforce Strategies Is your location portfolio and workforce strategy primed to manage black swan events, persisting economic uncertainties, cost and price pressures, and the geopolitical changes of today’s business landscape?

Management 52

Management Sourcing Service 52

Everest Group

SEPTEMBER 8, 2022

LIVE WEBINAR. Global Services Market Update: Emerging Location Opportunities to Combat Economic Slowdown. Explore the 2022 global sourcing market, looking at key developments and overall growth trends for the service provider and GBS markets. What questions will the webinar answer? September 8, 2022 |.

Marketing 52

Marketing Service Sourcing Shared Services 52

Everest Group

MAY 15, 2023

WEBINAR Impact sourcing | Athena Alliance May 25, 2023 9:00 AM PT | 12 PM ET Talent, be it in-house or with your sourcing partners, has become complex in 2023. Global services, especially, are always on the lookout for talent sources that are highly engaged and stable, ensuring high-quality work and low attrition.

Impact Sourcing 52

Impact Sourcing Sourcing Co-Sourcing Design 52

Everest Group

MARCH 22, 2022

LIVE WEBINAR. How are European Organisations Riding the Global Services Headwinds? Steeply climbing salaries and outsourcing rates, dwindling talent pools, and increasing customer expectations of service are causing organisations across Europe to feel the heat and break budgets when it comes to global services.

Service 52

Service Impact Sourcing BPO Sourcing 52

Everest Group

JULY 11, 2023

Live Webinar Cyber Resiliency Strategy: Key Themes and Pricing Trends for 2023 July 11, 2023 | 9 a.m. What questions will the webinar answer for the participants? Why are service providers so gung-ho about cyber resiliency? CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m. How should a cyber resiliency deal be structured commercially?

Cybersecurity 52

Cybersecurity Advisory BPO Outsourcing 52

Everest Group

MARCH 14, 2023

LIVE WEBINAR The Talent Treasure Hunt: Where Are the Best Locations? Join this webinar as our experts discuss which markets are hot and which are fizzing out. March 14, 2023 | 9 a.m. CDT | 10 a.m. EDT | 2 p.m. GMT | 7:30 p.m. They will also explore which roles are in high demand across industries and geographies. Who should attend?

Offshoring 59

Offshoring Sourcing Outsourcing Marketing 59

Everest Group

OCTOBER 5, 2021

LIVE WEBINAR. Europe’s Global Services Market – Rapid Recovery, New Locations, and Skyrocketing Prices? Europe is at the forefront of the global sourcing industry’s rapid evolution, with market nuances emerging from Eastern Europe, the Nordic region, and Western Europe. Register for the Webinar. October 5, 2021 |.

Marketing 52

Marketing Service BPO Offshoring 52

Everest Group

MAY 16, 2024

The Big Four accounting firms have been steadily expanding their service horizons, casting a wider net in the managed services market in pursuit of growth and diversification. With an estimated total addressable market of US$80-85 billion in 2023, the penetration rate is no more than 15-17%.

Service 64

Service Advisory Finance Accounting 64

Everest Group

FEBRUARY 14, 2023

Live Webinar Pricing Actions to Capture Outsourcing Savings and Drive Success in 2023 February 14, 2023 | 9 a.m. IST The past two years have witnessed a major talent crunch for technology services skills. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m.

Outsourcing 52

Outsourcing Strategic Sourcing Sourcing Sales 52

Everest Group

JANUARY 19, 2023

Live Webinar Driving Outsourcing Maturity: The Answer to Economic Uncertainty January 19, 2023 | 9 a.m. Business process services (BPS) offers benefits, including structural cost reductions through labor arbitrage, immediate transformative savings through creative deal structuring, and distribution of risk by making fixed costs variable.

Outsourcing 52

Outsourcing Sourcing Software Service 52

Everest Group

MAY 9, 2023

Live Webinar 5 Steps to Unlock Maximum Value from Cloud May 9, 2023 | 9 a.m. In this webinar, our experts will explore the unique opportunity for enterprises to align the definition of cloud value and execute their cloud value realization strategies while facing a constrained macroeconomic environment. CDT | 10 a.m. EDT | 3 p.m.

BPO 52

BPO Banking Outsourcing Sourcing 52

Everest Group

JANUARY 30, 2024

Live webinar Adapting to Change: Boost Value in Outsourcing and Software Contracts When Uncertainty Persists January 30, 2024 | 9:00 AM CST | 10 AM EST | 3 PM GMT | 8:30 PM IST As we enter 2024, enterprises are under immense pressure to optimize their budgets and uncover potential cost savings.

Software 52

Software Outsourcing BPO Management 52