Everest Group

MAY 31, 2023

Contact Center-as-a-Service (CCaaS) PEAK Matrix® Assessment The market for Contact Center-as-a-Service (CCaaS) is experiencing rapid growth, driven by the increasing demand for flexible remote work solutions, the need for businesses to provide exceptional customer service, and the scalability required to accommodate fluctuating demand.

Service 52

Service Flexibility Healthcare Outsourcing 52

IBM Services

NOVEMBER 30, 2023

For instance, one employee may want the flexibility of working from home, while others care more about wellness benefits like better healthcare or paying for gym memberships. For example, some employees may have extenuating circumstances requiring them to work from home more than other employees.

Human Resources 104

Human Resources Jobbing Healthcare Management 104

Premier BPO

JULY 11, 2023

This article explores the benefits and challenges of managing a hybrid workforce in-house while exploring the role of outsourcing as a solution to overcome these challenges. As businesses increasingly adopt this model to keep up with employee demands, effectively managing a hybrid workforce becomes crucial for sustained success.

Reduced Overhead 40

Reduced Overhead Offshoring Co-Sourcing BPO 40

Perficient Digital Transformation

APRIL 6, 2022

We also offer a post-implementation managed services offering. Oracle Enterprise Planning Management Case Study for Implementing Enterprise-wide Application for a Multi-pillar Academic Healthcare Organization. We have three speakers at this year’s conference, on topics ranging from enterprise planning to financial close!

Supply Chain Management 69

Supply Chain Management Analytics Healthcare Research 69

CGS Inc

OCTOBER 14, 2021

Its AI-enriched chatbot and RPA technologies complement the customer support services provided by thousands of multilingual call center agents. CGS supports many of the world's industry-leading global brands from retail, hospitality, healthcare, technology and telecom.

Business Process Outsourcing 98

Business Process Outsourcing Call Center BPO Outsourcing 98

Everest Group

JANUARY 16, 2023

The variability in cost structures outsourcing offers helps enterprises free their company’s resources, lowers fixed costs, and makes enterprises more flexible and eventually more competitive. Healthcare, utilities, consumer packaged goods, and business and financial services (BFS) verticals are less risky and may offer a safety net .

Outsourcing 52

Outsourcing Retail Flexibility Manufacturing 52

Akorbi

FEBRUARY 23, 2022

They offer flexibility and short-term solutions to long-term concerns. We work with various industries that utilize our project management, human resourcing, and language automation technologies. Service industries are essential to public needs like education, healthcare, and transportation.

Human Resources 52

Human Resources Reduced Costs Retail Insurance 52

Magellan Solutions

JUNE 16, 2021

Considering that the outsourcing companies like Magellan Solutions have specialists managing the procedures, the client would have an excellent working experience. Benefits with data management outsourcing companies. They depend upon the service providers in the Philippines to take care of their data.

Outsourcing 40

Outsourcing Data Entry Service Out-Tasking 40

IBM Services

APRIL 4, 2022

Unless you are really driving experiences across the channels that are most strategic to your business and unless you have the data, insight and the flexibility to expand your ecosystems to accelerate time to value, your commerce experience likely needs to be more intelligent. Then what is dumb commerce? Gartner, 2021.

E-Commerce 70

E-Commerce Retail Right-Sizing Advisory 70

SIG Speaks

NOVEMBER 30, 2022

2 Extended Reality Is quickly becoming a useful tool in the Education, Entertainment, Gaming, Industrial Training, Automotive, Construction, and Healthcare industries. The Fortune 1000 trusts our advisory, managed services, digital, and staffing and recruiting solutions to transform their procurement capabilities.

Advisory 40

Advisory Out-Tasking Analytics Automation 40

Magellan Solutions

AUGUST 8, 2022

Centralized Fully Managed Outsourcing. The managed service provider business model is more like a partnership. Large internal initiatives may benefit from managed services, and they may also provide creative ideas for building a strong, secure IT strategy. BENEFITS OF MANAGED OUTSOURCING: WHY CHOOSE THIS SERVICE?

Management 40

Management Outsourcing Right-Sizing Call Center 40

IBM Services

FEBRUARY 24, 2022

Unless you are really driving experiences across the channels that are most strategic to your business and unless you have the data, insight and the flexibility to expand your ecosystems to accelerate time to value, your commerce experience likely needs to be more intelligent. Then what is dumb commerce? Gartner, 2021.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

Magellan Solutions

JULY 17, 2021

Consequently, your policyholders will still use your insurance service in the future. 5 Types of Insurance that You Can Offshore to Insurance Outsourcing Service Providers . Healthcare Claims Processing – According to a research, Americans believe that lack of health insurance contributed to 67% of all bankruptcies.

Insurance 52

Insurance Outsourcing Call Center BPO 52

Perficient Digital Transformation

SEPTEMBER 27, 2021

This research inspired us to compile 10 ways our healthcare and digital consulting experts have supported our payer clients’ consumer experiences. The peer support model and structured flexibility, training, and education we put in place enabled our client to build and deploy high-quality user experiences faster than ever before.

Healthcare 119

Healthcare Insurance Analytics Automation 119

IBM Services

NOVEMBER 10, 2023

Semiconductors act as the secret powerhouse behind various industries, from healthcare to manufacturing to financial services. A hybrid cloud approach delivers the agility, flexibility and security required to fill these demands.

Manufacturing 86

Manufacturing Healthcare Design Software 86

IBM Business Partners

JULY 27, 2023

The solution also includes security and controls built into the platform and is designed to allow clients across industries to consume HPC as a fully managed service while helping them address third- and fourth-party risks. In the era of data and generative AI , HPC is key to processing data and generating insights quickly.

Pharmaceuticals 72

Pharmaceuticals Design Manufacturing Banking 72

IBM Services

FEBRUARY 1, 2024

IT Ops issues You don’t want to deal with the challenges in managing multiple vendors and SLAs. Industry focus To complement your current IT setup and add operating flexibility, you’re also looking to address the rapid demand for cloud ERP in industries such as healthcare, retail, education and telecom.

Advisory 92

Advisory Right-Sizing Infrastructure Costs Retail 92

IBM Services

APRIL 4, 2024

In a report from Technavio (link resides outside ibm.com), the private cloud services market size is estimated to grow at a CAGR of 26.71% between 2023 and 2028, and it is forecast to increase by USD 619.08 Managed private cloud: A managed private cloud consists of physical hardware usually hosted in a service provider’s data center.

Software 98

Software Out-Tasking Regulations Government 98

IBM Services

MARCH 20, 2024

Most of us take for granted the countless ways public cloud-related services—social media sites (Instagram), video streaming services (Netflix), web-based email applications (Gmail), and more—permeate our lives. on-premises, private cloud, public cloud) to create a single, flexible managed IT infrastructure.

E-Commerce 95

E-Commerce Software Analytics Finance 95