2022 Customer Service Efficiency Infrastructure Costs 
Magellan Solutions
APRIL 19, 2023
8 Secrets to Improving Customer Service in the Insurance Industry with Outsourcing If customers do not get satisfactory service, they easily switch to other competitors. In order to keep up with the changing needs, improving customer service in insurance is one of the top priorities of businesses.
Magellan Solutions
FEBRUARY 2, 2022
When businesses discuss outsourcing initiatives, it always comes down to markets specializing in BPO services like the Philippines. The Philippines has always been in a tight race with India as the best BPO services provider in the world. billion by 2022. However, it is slower than the industry’s annual target of 8% until 2022.
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