Have a question? Our team is here to help guide you on your automation journey.
Browse documentation on how to install, configure, and use our products effectively.
Explore support plans designed to match your business requirements.
Powered By
Automation Success Platform Create a system of work with our connected suite of intelligent automation apps and tools to discover, automate, scale and engage. Explore our Platform Explore our Platform
Featured Solution
Google Cloud Google Cloud and Automation Anywhere empower enterprises to fast-track their RPA journey Google CloudFeatured Solution
Amazon Web Services Streamline workflows, reduce costs, and make automating even easier when you combine the Automation Success Platform with AWS Amazon Web ServicesAccelerate your business with a digital workforce
Get Community Edition: Start automating instantly with FREE access to full-featured automation with Cloud Community Edition.
Featured
Now & Next: State of Intelligent Automation Report Learn how automation leaders are embracing Intelligent Automation & generative AI for increased productivity, innovation & growth. Download Report Download Report
Featured case study
Leading Broker-dealer Osaic Transforms Business Through Intelligent Automation. Explore case study Explore case study
Get in touch with us Get help, know more, learn, ask questions, or just say Hi! Contact Us Contact Us
Blog
In the blog, we’ve talked about employing intelligent automation (IA) to automate the front office, the back office, the factory, the warehouse, and so on. But we haven’t talked that much about the top office—the C-suite. What’s the relationship of that senior tier of management to intelligent automation that combines Robotic Process Automation (RPA) and artificial intelligence (AI)?
As it turns out, the relationship should be a close one. To successfully leverage the advanced technologies being applied through intelligent automation requires that all members of the C-suite take active roles in identifying opportunities and risks. In particular, they need to understand the impact intelligent automation will have on the company’s overall culture, processes, and, especially, people.
Which executives in the C-suite are affected by IA, and what are they responsible for?
There are several ways that intelligent automation is affecting members of the C-suite. Here are some of the most prominent.
Yet, these opportunities could carry with them some potential obstacles to overcome. Will the technology work as expected? Will there be unanticipated consequences of automating a certain process or workflow? Will company executives encounter resistance from their workforce in adopting the new technology?
As in considering any major change to their organizations, senior leaders will need to make sure that moving to IA aligns with their values, cultures, and long-term goals. They’ll need to understand the unique risks and how to mitigate them. To do this, they should review intelligent automation installations at other organizations. And they should educate themselves on the real-world implications of employing IA for their foundational operations.
The C-suite is concerned with strategic matters. Typically, those executives would not want to get down in the weeds of a particular process or technology. They just need the bottom line: how much does it cost? will it work? and what’s the ROI? Intelligent automation is different. Not understanding it at a fairly robust level would be the equivalent of running a business at the turn of the 19th century and not understanding all the ways that the new invention known as the telephone would affect the way the business operates.
This is why all C-suite executives must pay attention to intelligent automation and understand the transformations that will take place for their companies’ cultures, values, and people.
For Students & Developers
Start your RPA journey instantly with FREE access to Community Edition