Everest Group

APRIL 12, 2022

The Russia – Ukraine war is further disrupting already deteriorated global supply chains. With the high political tensions, service providers need to implement a mix of short- and long-term approaches like reshoring, ally shoring, and partnerships to overcome the crisis.

Supply Chain Management 52

Supply Chain Management Management Banking Outsourcing 52

Future of Sourcing

MAY 9, 2023

As companies were trying to manage the aftermath of COVID-19, the Russia-Ukrain war occurred, whose ripple effects are now testing global economies. Conducting Sourcing During a Crisis Following strategies are adopted by best-in-class procurement teams that help them navigate through the uncertainties faced during a calamity: 1.

Sourcing 52

Sourcing Collaborations Analytics Strategic Sourcing 52

Risk Guide

FEBRUARY 21, 2022

“Ukraine is People” – Mykhailo Rushkovskyi. Mykhailo explains Risk Management maturity in Ukraine, what drives it, as well as the Ukraine economy. His passion also shines through as he discusses what Ukraine is all about, as well as the skiing resorts that are increasingly popular.of

Risk Management 52

Risk Management Risk Management Management Service 52

Everest Group

OCTOBER 4, 2022

Related Content Transforming Customer Experience (CX) Operations | Report The Aftermath of COVID-19: Customer Experience Management (CXM) State of the Market Report 2022 | Report Composable Commerce: For Composing the “Best-of-Breed” Customer Experience | Blog How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative (..)

Outsourcing 59

Outsourcing Analytics Customer Service Managed Services 59

Everest Group

NOVEMBER 6, 2023

The country has been confronting multiple macroeconomic obstacles as the economy recovers from the double whammy of reduced tourism due to COVID-19 (impacting a massive income source for the country) and the global uncertainties exacerbated by the Russia-Ukraine conflict.

Nearshoring 59

Nearshoring Government Offshoring Banking 59

Everest Group

MARCH 31, 2022

The Russian military action in Ukraine has already significantly impacted thousands of services jobs in this region, but the potential reverberations to nearshore European countries and the larger global services industry could be far more damaging – making it essential to integrate geopolitical risk management in your decision-making now.

Risk Management 52

Risk Management Risk Management Nearshoring Cybersecurity 52

Everest Group

DECEMBER 5, 2022

Our European expert panelists will discuss how a comprehensive approach focusing on technology, business process, locations strategy, and future operating models can help your organisation navigate this crisis.

Marketing 52

Marketing BPO Sourcing Regulations 52

Everest Group

AUGUST 31, 2022

How the Russia-Ukraine Crisis Can Impact Customer Experience Management Services and Alternative Locations to Consider for CXM Outsourcing. Our Thinking. Learn More. CXM Market’s Dream Run – What’s Driving It and Will It Last?

Management 52

Management Service Marketing Analytics 52

Everest Group

APRIL 21, 2022

What you will take away In this collaborative session, you and other attendees will have the opportunity to discuss how to shape your outsourcing portfolio strategies to mitigate the impact of risks (especially geopolitical risks such as the Ukraine-Russia crisis) and yield the best outcomes.

Outsourcing 52

Outsourcing Advisory Sourcing Shared Services 52

Everest Group

JULY 26, 2022

Learn five tactics companies can take to remedy the layoff crisis in this blog. The exception is the steep decline from 2005 to 2008, when the US mortgage industry experienced a financial crisis. Let’s take a look at the market factors that have contributed to the current situation. Mortgage industry outlook.

Jobbing 52

Jobbing Out-Tasking Outsourcing Insurance 52

Everest Group

APRIL 28, 2022

The critical importance of relationships with outsourcing service providers has been amplified by the pandemic and recent geopolitical turmoil due to the Ukraine-Russia crisis. Outsourcing suppliers now play a vital role in running business operations, and these partnerships have grown more sophisticated.

Risk Management 52

Risk Management Risk Management Management Cybersecurity 52

IBM Business Partners

JULY 12, 2023

RACI stands for responsible, accountable, consulted and informed, and it is widely used in crisis management to help teams and individuals delegate responsibility and react to crises in real time. Delegate responsibility clearly and fairly: Like any other initiative, contingency planning requires effective project management to succeed.

Engineering 40

Engineering Cybersecurity Reduced Costs Risk Management 40

Magellan Solutions

JULY 22, 2021

Most of the training involved crisis management and customer interaction. More than 500,000 OFWs have to go back to the Philippines because of the crisis. . Then, cite which of these countries offer outsourcing billing services for physicians and other healthcare professionals. Philippines. Netherlands.

BPO 52

BPO Outsourcing Call Center Service 52

Zinnov

MAY 6, 2022

The Russia-Ukraine global crisis. There are many macro-economic and business drivers that are propelling the adoption of Automation among enterprises, such as: The impending rise in interest rates by the US Federal Reserve. The Great Resignation wave triggering large scale employee attrition.

Automation 59

Automation Robotics Process Automation Out-Tasking Healthcare 59

Balbelforce

NOVEMBER 16, 2022

So what have companies done historically to combat this kind of crisis, and what options are available today? The 2008 the crisis could be traced back to the single catalyst of short-sighted Wall Street gambling. This directly affects countries like Germany which buys most of its gas from Russia. An inflated sense of doom.

Customer Service 52

Customer Service Automation Retail Sourcing 52