Everest Group

JANUARY 24, 2023

Driven by new technological innovations, Artificial Intelligence (AI) translation holds the promise to reshape the customer experience by transforming conversation channels, increasing agent efficiency, and reducing the need for language specialist talent. What is AI translation? Let’s explore its promise further.

Engineering 52

Engineering BPO Efficiency Research 52

Perficient Digital Transformation

MARCH 12, 2024

Pharmacy benefit managers (PBMs) play a crucial role. Emerging themes among new entrants include technology , transparency , data-driven strategies , and e nhanced patient experiences , challenging traditional PBM models in multiple ways. The integration of technology represents a significant departure from traditional models.

Management 52

Management Healthcare Analytics Reduced Costs 52

Everest Group

FEBRUARY 27, 2024

By strategically partnering with third-party providers, enterprises can fully harness the potential of gen AI in customer experience management. Given the technology’s evolving nature, enterprises currently face or will likely encounter challenges in adopting and implementing it effectively. Let’s explore this further.

Management 64

Management Out-Tasking Efficiency Outsourcing 64

IBM Services

FEBRUARY 15, 2024

The product uses bleeding edge technology to isolate and understand the human voice in noisy conditions while simultaneously supporting a natural, free-flowing conversation between the customer placing the order and the voice agent. Finally, the third part is translating speech data into an action that reflects customer intent.

Banking 91

Banking Automation Engineering Sales 91

Akorbi

AUGUST 2, 2022

Plano, TX (August 2, 2022) — Akorbi Group, a Plano-based global group of companies specializing in language, technology, and workforce solutions, is pleased to announce the appointment of Javier Martinez as Chief Technology Officer. Technology represents the future success of the organization. About Akorbi.

Engineering 79

Engineering Business Process Outsourcing Reduced Costs Retail 79

IBM Services

FEBRUARY 23, 2024

Beyond the simplistic chat bubble of conversational AI lies a complex blend of technologies, with natural language processing (NLP) taking center stage. NLP translates the user’s words into machine actions, enabling machines to understand and respond to customer inquiries accurately.

Healthcare 103

Healthcare Customer Service Analytics E-Commerce 103

Groove Technology

AUGUST 13, 2023

They possess deep knowledge of various technologies, frameworks, and best practices, ensuring that your app is developed using cutting-edge solutions. Efficiency: By entrusting your app development process to a dedicated team, you eliminate the need for recruitment, training, and project management.

Flexibility 130

Flexibility Collaborations Software Design 130

Unosquare

OCTOBER 12, 2023

The tech industry entrusts these professionals with the formidable tasks of managing intricate cloud systems that are pivotal in optimizing organizational operations, reducing expenditures, and enhancing scalability and agility. This vocation is rooted in the foundational elements of information technology and systems management.

Engineering 52

Engineering Software Streamline Operations Information Technology 52

Magellan Solutions

MAY 3, 2024

With such constraints, investing in costly new technologies and innovations for growth becomes extremely difficult. Fortunately, SMEs can explore outsourcing vs offshoring solutions as viable strategies to reduce costs and free up resources for adopting emerging technologies. Offshoring requires management of the distant operations.

Offshoring 52

Offshoring Outsourcing Labor Costs Operational Costs 52

Offshore India Data Entry

JANUARY 3, 2024

How Outsourcing BPO Services Fuels Expansion into New Global Markets Managed properly, outsourced offshore BPO offers invaluable benefits for expanding into new regions globally: Multilingual Support Offshore BPO companies enable businesses to easily expand into new geographies by providing data services in multiple foreign languages.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

Intugo

JANUARY 23, 2024

Technological Capabilities: In today’s digital age, the technology infrastructure of business outsourcing companies is critical. Moreover, a forward-looking approach toward technology adoption indicates the company’s readiness to evolve with changing business landscapes.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

31 West

JANUARY 9, 2024

An AWS certified solutions architect plays a key role in deploying and managing a company’s cloud computing architecture on the AWS platform. In essence, they translate the end-users’ needs into tailored solutions to deliver precisely what is needed. Communicate technical project aspects to end-users and management for consensus.

Right-Sizing 130

Right-Sizing Design Service Research 130

Everest Group

MARCH 11, 2024

Technology service providers are committing to gen AI-related benefits to clients without a clear path to realization, which will negatively impact their deal margins. The notion that generative AI (gen AI) can negatively impact technology service providers’ profit margins is counterintuitive. Unfortunately, this has not been the case.

Service 64

Service Sales Accounting Finance 64

Offshore India Data Entry

FEBRUARY 19, 2024

When it comes to outsourcing business processes, companies often choose between business process outsourcing (BPO) and business process management (BPM). Objective and Focus Business Process Outsourcing (BPO) and Business Process Management (BPM) are distinct strategies with divergent objectives and focus. Let’s get into it in detail.

BPO 111

BPO Outsourcing Business Process Outsourcing External Service Provider 111

Perficient Digital Transformation

APRIL 17, 2024

Sitecore has begun to integrate this technology into their product line and will continue to enhance their SaaS solutions with these capabilities, having committed to an open approach that allows you to bring whatever AI models and technologies to enable your use cases.

Co-Sourcing 52

Co-Sourcing Healthcare Marketing Analytics 52

IBM Services

APRIL 18, 2024

This is the potential of artificial general intelligence (AGI), a hypothetical technology that may be poised to revolutionize nearly every aspect of human life and work. However, if AGI development uses similar building blocks as narrow AI, some existing tools and technologies will likely be crucial for adoption.

Research 88

Research Out-Tasking Manufacturing E-Commerce 88

IBM Services

MARCH 14, 2024

Adopting a hybrid by design strategy allows organizations to align architectural choices with business priorities across technology, platforms, processes and people, resulting in significantly enhanced outcomes and a higher ROI. This framework facilitates the translation of business priorities into key architectural decisions.

Design 74

Design Cybersecurity Automation Research 74

IBM Services

APRIL 1, 2024

Stacking strong data management, predictive analytics and GenAI is foundational to taking your product organization to the next level. Now, enterprises can adopt the foundational principles of this technology and apply them within their operations, further enriched by contextualization and security.

Analytics 82

Analytics Sales Out-Tasking Automation 82

Perficient Digital Transformation

APRIL 10, 2024

Containerization: SFCC leverages containerization technology, allowing for efficient deployment and management of individual services within a composable architecture. API Gateway: SFCC provides an API Gateway tool that aids in managing access, security, and documentation for exposed APIs.

Flexibility 59

Flexibility E-Commerce Analytics Accounting 59

Hyland

DECEMBER 5, 2022

Customer feedback can come in many forms, and translating that feedback into strategic software product design improvements can be a tricky task. In my 23 years at Hyland, our market space has been called everything from document management to content services, and several iterations in between. John Phelan$.

Healthcare 98

Healthcare Engineering Software Insurance 98

Perficient Digital Transformation

FEBRUARY 14, 2024

Fueled by technological advancements including 5G, generative AI, and cloud computing, the communications, media, and technology (CMT) industry is poised for significant growth and disruption in 2024. This translates to wider vendor choice, diversified revenue streams, and increased agility for players within the network value chain.

Automation 52

Automation Customer Service Service Management 52

Everest Group

MARCH 25, 2024

The fundamental need to leverage technology for growth or cost is keeping enterprise IT budgets green. As a result, signings did not translate into revenue growth even after expected ramp-up periods. For more insights, supporting data, and trends on IT services growth, please read the report, Forces & Foresight Q1 2024.

Research 69

Research Service Cybersecurity Banking 69

IBM Services

OCTOBER 17, 2023

They are also trying alternate fuels, which come with their own challenges of alternate fuel availability, and the ability to manage processes with fuel-mixes. Artificial Intelligence technology can predict future variability in the processes and the resultant impact on yield, quality and energy consumption.

Collaborations 104

Collaborations Research Manufacturing Efficiency 104

Transperfect

SEPTEMBER 28, 2021

For life sciences companies expanding into new markets and conducting global clinical trials, accurate translation is critical for effectively communicating with patients. Companies are continually looking for ways to reduce costs and turnaround times of translating extensive clinical documentation, without losing quality. 3) Pricing.

Marketing 52

Marketing Reduced Costs Efficiency Service 52

IBM Services

OCTOBER 19, 2023

But with access to advanced technology, smart farming recommendations and specialized weather forecasts, farmers can build resilient and flexible operations that can help maximize their fields’ productive potential. The solution was an SMS text message.

Infrastructure Costs 98

Infrastructure Costs Finance Engineering Flexibility 98

IBM Services

APRIL 25, 2023

Environmental, Social, and Governance (ESG) risk management has emerged as a critical aspect of business strategy for companies worldwide. Focusing on ESG Risk Management can help your organization become more profitable, and your organization can start on this journey today. So how does ESG risk management help the bottom line?

Risk Management 83

Risk Management Risk Management Management Government 83

Amzur

DECEMBER 14, 2022

In Chinese, the word for “ Crisis ” is composed of two characters – the first character translates to ‘danger’, while the other translates to “opportunity/ change-point”. Such businesses reap the benefits of investing in technology during lean times and emerge as stronger businesses. .

Automation 98

Automation Analytics Sales Collaborations 98

Intugo

DECEMBER 4, 2023

This translates into substantial savings on labor and operational costs without compromising on quality. Technological Expertise and Innovation Mexico has made significant strides in establishing itself as a hub for technological innovation. This translates to cost-effective solutions without compromising on quality.

Software 52

Software Outsourcing Flexibility Right-Sizing 52

IBM Services

JANUARY 15, 2024

Enterprises now recognize the importance of leveraging innovative technologies to drive digital transformation and achieve cost efficiency. However, a lack of precise top-level planning and a narrow focus on technology without integration with business needs led to significant investments with suboptimal results for many companies.

Efficiency 72

Efficiency Insurance Robotics Process Automation Automation 72

IBM Services

MARCH 22, 2023

These tasks involve a variety of equipment, assets, and people, and at IBM, we have deep experience in using technology to bring together data and systems to assist. Our sustainability solutions enable organizations to marry data with AI insights so they can better manage operations and optimize them.

Analytics 78

Analytics Government Sourcing Engineering 78

The Hackett Group

FEBRUARY 16, 2024

5) is new to the top priorities this year as executives consider the impact of evolving technology, including generative artificial intelligence (Gen AI). Data analytics and reporting topped the list of planned improvement initiatives for 2024, followed by talent management. Transforming the procurement operating model (priority No.

Advisory 59

Advisory Research Analytics Risk Management 59

Perficient Digital Transformation

JANUARY 25, 2024

The goal of this blog post is to provide a brief review of some of the underlying technologies that have revolutionized and propelled the development of artificial intelligence over the years. From translating languages to summarizing extensive documents, their proficiency has been unparalleled. The Transformer — model architecture. [1]

Research 52

Research Efficiency Design Accounting 52

Automation Anywhere

AUGUST 26, 2022

But after interviewing with the hiring manager and listening to the directors' careers and explanations of the company's business, I had a feeling that the internship would be very beneficial to me. I didn't have much of a vision of how this internship would go before I joined the company.

Robotics Process Automation 98

Robotics Process Automation Marketing Labor Costs Automation 98

Perficient Digital Transformation

DECEMBER 14, 2021

Matthew Nolan is the head of Product Marketing for the Decision Sciences division at Pegasystems, driving Pega’s marketing technology portfolio, decision management, and customer engagement solutions. She works with clients to devise digital experience strategies and how to translate strategies to tactics. Meet our Guest.

Research 78

Research Marketing Management 78

Perficient Digital Transformation

MARCH 16, 2023

As Director of Enterprise Data Strategy, he focuses on the intersection of strategy, data and technology, and business outcomes that drive growth. LinkedIn | Perficient Kim Williams-Czopek is a General Manager of Commerce US Operations at Perficient.

Research 64

Research Marketing Efficiency Management 64

IBM Services

FEBRUARY 13, 2024

Such analysis and decision-making are often optimized with the help of various technologies, including artificial intelligence tools and data analytics platforms. Meeting responsible sourcing demands will require strategic sourcing tactics and technology that enable transparency and traceability.

Strategic Sourcing 84

Strategic Sourcing Sourcing Supply Chain Management Inventory Management 84

IBM Services

OCTOBER 16, 2023

As more businesses use AI systems and the technology continues to mature and change, improper use could expose a company to significant financial, operational, regulatory and reputational risks. AI governance refers to the practice of directing, managing and monitoring an organization’s AI activities.

Government 75

Government Management Risk Management Risk Management 75