Perficient Digital Transformation

APRIL 17, 2024

There are many integration opportunities between Sitecore’s composable solutions and artificial intelligence. When we look across all their composable solutions we see many opportunities to drive innovation with artificial intelligence.

Co-Sourcing 52

Co-Sourcing Healthcare Marketing Analytics 52

SIG Speaks

OCTOBER 12, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Lauren Redden shares an excellent essay on the power of AI to transform the smart sourcing industry, in balance with the potential risks that companies must evaluate in employing more intelligent automation into their processes.

Sourcing 40

Sourcing Strategic Sourcing Outsourcing Regulations 40

Perficient Digital Transformation

NOVEMBER 29, 2023

Introduction Microsoft’s Azure OpenAI offers a variety of AI tools and services that make artificial intelligence available to a wider range of users. The aim of this guide is to make it easier for users to access and utilize the power of AI, by simplifying the process of creating and deploying models.

Service 52

Service Accounting Design Management 52

Automation Anywhere

JANUARY 4, 2021

The free action packages on Bot Store cover a broad range of ready-to-use commands for bot building in Enterprises A2019—from basic functions to speed bot creation to AI engine integrations, bringing intelligent decision-making into your bots. Your bot can then further process this data to get more tasks done. Google Cloud API Package.

Robotics Process Automation 97

Robotics Process Automation Out-Tasking Automation Call Center 97

SIG Speaks

AUGUST 3, 2023

SIG University Certified Sourcing Professional (CSP) program graduate Aaron Eleazer shares how the advancements of AI technology provide an exciting and innovative space that has an important place in how business is done and improved upon and also shares the concerns associated with it.

Strategic Sourcing 40

Strategic Sourcing Analytics Retail Sourcing 40

Akorbi

FEBRUARY 13, 2023

As Artificial Intelligence (AI) continues to become more sophisticated, businesses of all sizes are beginning to take advantage of the technology. While AI can help companies in many ways, it can only be as successful as the data that is being used.

Engineering 61

Engineering Efficiency Customer Service Service 61

Everest Group

FEBRUARY 22, 2024

The human-in-the-loop concept ensures governance and accountability, representing a crucial shift toward responsible AI implementation. Consequently, Copilots and other generative AI tools are not intended to replace humans but are built to empower them. Reach out to discuss further. “Our vision is pretty straightforward.

Out-Tasking 64

Out-Tasking Cybersecurity Government Service 64

Future of Sourcing

JULY 26, 2023

That is changing, as Artificial Intelligence (AI) and speech recognition capabilities are advancing on several fronts. Human in the Loop Despite this progress, AI-enabled automated tools on their own are still not capable of delivering CART services with the accuracy and understanding that many environments require.

Service 95

Service Flexibility Human Resources Collaborations 95

Future of Sourcing

JUNE 1, 2023

That is changing, as Artificial Intelligence (AI) and speech recognition capabilities are advancing on several fronts. Human in the Loop Despite this progress, AI-enabled automated tools on their own are still not capable of delivering CART services with the accuracy and understanding that many environments require.

Service 93

Service Flexibility Human Resources Collaborations 93

SIG Speaks

MAY 18, 2023

This well-structured course covered crucial issues, which entailed sourcing, artificial intelligence, ethics, project management, procurement, and much more! First, I will dive deeply into Artificial Intelligence in sourcing and procurement while discussing significant factors.

Robotics Process Automation 40

Robotics Process Automation Administrative Sourcing Strategic Sourcing 40

Everest Group

DECEMBER 7, 2023

Microsoft’s recent rollout of its Artificial Intelligence (AI)-enabled productivity tool Microsoft 365 Copilot for enterprise customers has generated a lot of buzz. Price Surge for Copilot Adoption Microsoft 365 Copilot comes with a hefty price tag of US$30 per user per month. Based on list prices.)

Software 64

Software Out-Tasking Service 64

Future of Sourcing

MAY 11, 2023

“As one of the early adopters of Keelvar’s AI sourcing solution, I can honestly say it’s been groundbreaking for us in the Coca-Cola system, " said Alan Smith, Procurement Director, Global Logistics (CEPG) at Coca-Cola. Tags: Legal Digital Transformation Leadership Sourcing Strategy Procurement Region: Global

Sourcing 52

Sourcing Strategic Sourcing Automation Out-Tasking 52

Automation Anywhere

SEPTEMBER 16, 2020

Robotic Process Automation (RPA), especially when combined with artificial intelligence (AI) to support intelligent automation , can accelerate the efficiency of underwriting and claims processing, in addition to reducing fraud and enhancing service, according to a new report by the Everest Group.

Insurance 97

Insurance Automation Robotics Process Automation Analytics 97

Automation Anywhere

DECEMBER 16, 2020

RPA, especially when combined with artificial intelligence (AI) to create intelligent automation , can accelerate the efficiency of supply chain management, providing transparency and control that is needed today, according to a new report by the Everest Group. First, there’s AI-based data processing.

Automation 97

Automation Supply Chain Management Order Management Manufacturing 97

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Once that question is answered, content can be categorized, and stakeholders assigned.

Service 52

Service Right-Sizing Retail Advisory 52

VXI

MARCH 10, 2023

Marketers and customer care associates need to work together to cancel the “cost center” culture, remove operational barriers, and leverage the right SaaS platform to gain efficiencies and unlock opportunities for value creation through automation and AI. Once that question is answered, content can be categorized, and stakeholders assigned.

Service 52

Service Right-Sizing Retail Advisory 52

IBM Services

OCTOBER 16, 2023

Machine learning (ML)—the artificial intelligence (AI) subfield in which machines learn from datasets and past experiences by recognizing patterns and generating predictions—is a $21 billion global industry projected to become a $209 billion industry by 2029. Many stock market transactions use ML.

Banking 51

Banking E-Commerce Cybersecurity Engineering 51

IBM Services

APRIL 24, 2024

The price tag can add up quickly. AI and automation Some regulations set special rules for automated processing. The rise of generative artificial intelligence can pose even thornier privacy problems. If data subjects didn’t consent to have their PII used to train an AI, this constitutes a privacy violation.

Regulations 87

Regulations Government Accounting Retail 87

IBM Services

APRIL 4, 2022

We call this intelligent commerce—a human-centric, experience-led, insight-driven approach to designing digital commerce solutions on any cloud to activate new revenue streams, reduce inefficiencies and accelerate time-to-value for your commerce investments. Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 73

E-Commerce Retail Right-Sizing Advisory 73

Future of Sourcing

MAY 18, 2023

The initial hassle of modernizing legacy systems will be worth it when brands can capitalize on AI advancements that create time and monetary savings for your organization. RFID and 2D barcodes are just stepping stones to the next phase of retail digitization, which will largely be driven by artificial intelligence and automation.

Retail 98

Retail Manufacturing Sourcing Sales 98

Future of Digital Sourcing Nearshoring

FEBRUARY 3, 2021

Yet, for firms seeking to undergo digital transformation via AI or other disruptive technologies, it’s no easy task selecting the right nearshorer for the job. When it comes to AI projects that utilize your private and sensitive data, it’s important to keep it with one outsource provider. Location, location, location.

Nearshoring 80

Nearshoring Out-Tasking Regulations Outsourcing 80

SIG Speaks

NOVEMBER 10, 2022

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Senthil Jagadeesan shares how important it is to manage the risk associated with artificial intelligence. In this essay, I would like to examine the technology risk area in general, and Artificial Intelligence (AI) risks in specific.

Management 40

Management Risk Management Risk Management Banking 40

Future of Digital Sourcing Outsourcing

JUNE 15, 2021

To meet the growing demand for customer services and transform the customer experience industry to make it fit for the future, organizations can embrace automation and artificial intelligence (AI), build a geographically distributed and hybrid workforce, and perfect remote training and support for their employees.

Customer Service 64

Customer Service Service Offshoring Nearshoring 64

SIG Speaks

NOVEMBER 16, 2021

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Paul Kistner discusses how automation allows best-in-class organizations to find ways to add strategic value to their customers. . Visit our website to learn more about intelligent process automation and enroll for the upcoming semester.

Automation 49

Automation Administrative Out-Tasking Jobbing 49

IBM Services

MARCH 16, 2023

Similarly, IBM worked with Swiss watch company TAG Heuer to create online shopping experiences that cultivated personalized relationships with customers — an especially important aspect of the luxury watch market. Under seemingly impossible circumstances, TAG Heuer saw triple-digit growth in 2020. dropped by 29% overall.

Collaborations 52

Collaborations Right-Sizing Marketing Analytics 52

Perficient Digital Transformation

AUGUST 20, 2023

Sitecore Send is an intelligent marketing automation platform with thousands of global customers that offers personalized customer experiences through email campaigns, workflows, and web personalization. It offers AI-powered customer engagement at scale, real-time segmentation, and personalized experiences.

E-Commerce 52

E-Commerce Automation Marketing Design 52

IBM Business Partners

AUGUST 28, 2023

Text mining —also called text data mining—is an advanced discipline within data science that uses natural language processing (NLP) , artificial intelligence (AI) and machine learning models, and data mining techniques to derive pertinent qualitative information from unstructured text data. What is text mining?

Co-Sourcing 60

Co-Sourcing Marketing Out-Tasking Sourcing 60

Groove Technology

JANUARY 17, 2022

Artificial Intelligence and Machine Learning. AI and ML are already making inroads into applications and mobile devices. Additionally, there are AI-powered picture editing applications that take this technology to the next level. The future of AI comprises the following: picture recognition, classification, and tagging.

Healthcare 130

Healthcare Marketing Right-Sizing Engineering 130

IBM Services

FEBRUARY 24, 2022

We call this intelligent commerce—a human-centric, experience-led, insight-driven approach to designing digital commerce solutions on any cloud to activate new revenue streams, reduce inefficiencies and accelerate time-to-value for your commerce investments. Gartner, 2021. Turning commerce into your growth engine.

E-Commerce 52

E-Commerce Retail Right-Sizing Advisory 52

Perficient Digital Transformation

JULY 1, 2022

Data fabric is an architecture that facilitates the end-to-end integration of various data pipelines and cloud environments through the use of intelligent and automated systems. It dynamically and intelligently orchestrates data across a distributed landscape, to create a network of instantly available information for data consumers.

Government 64

Government Administrative Sourcing Analytics 64

Perficient Digital Transformation

MAY 23, 2023

Smart factories leverage technologies such as Industrial Internet of Things (IIoT), artificial intelligence (AI), and big data analytics to create interconnected and intelligent systems. Local cloud environments run modern machine learning and AI based off of process history data. Smart Factories and Industry 4.0:

Manufacturing 59

Manufacturing Supply Chain Management Computer Aided Design Information Technology 59

Sarah Holliman

JULY 3, 2019

With artificial intelligence (AI), blockchain and robotic process automation (RPA), to name a few, technologies are disrupting the industry in radical ways. There is no question that the world of work is changing.

Robotics Process Automation 100

Robotics Process Automation Government Banking Outsourcing 100

Future of Digital Sourcing Nearshoring

AUGUST 20, 2019

AI is taking the market by storm. When you call customer service and end up “speaking” with chatbots or get recommendations based on past buying habits, it’s AI at work. In short, AI gives all types of organizations the insight and competitive edge they need to be successful in today’s marketplace.

Nearshoring 52

Nearshoring Offshoring Outsourcing Engineering 52

Pure Moderation

APRIL 12, 2021

YouTube – the greater use of AI moderation had led to a significant increase in video removals and incorrect takedowns 3.2 Twitter – AI has a lot more to learn before it can match the consistency of human-lead moderation. Google Search- One of its content moderation AI tagged African Americans as gorillas.

Outsourcing 52

Outsourcing Right-Sizing Out-Tasking Automation 52

SIG Speaks

OCTOBER 1, 2021

Fragmentation and manual processes are time-consuming and limit the opportunity to use business intelligence to deliver new opportunities for success, growth, and innovation in supplier partnerships. . With intelligent automation, sourcing and procurement teams can take back these functions while reducing their time spent on these processes.

Co-Sourcing 40

Co-Sourcing Facilities Management Sourcing Analytics 40

Mattsen Kumar

JUNE 6, 2021

Use Artificial Intelligence to Improve CES. One of the finest examples of Artificial Intelligence at play in contact centers is Axis Bank. The bank has paved the road for quality customer experience by leveraging Artificial Intelligence. It reduces the average delay of delay measurement.

Call Center 52

Call Center E-Commerce Banking Outsourcing 52

Future of Digital Sourcing Nearshoring

FEBRUARY 26, 2019

Today’s advanced artificial intelligence (AI) and other complex technologies require the expertise that Puerto Rico can offer. Tags: Nearshoring Business Process Outsourcing (BPO) Technology Supplier Relationship Management (SRM) Talent. mainland and offshore counterparts. Region: Latin America/Caribbean

IT Outsourcing 52

IT Outsourcing Nearshoring Outsourcing Offshoring 52