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The Promising Future of AI Translation in CXM | Blog

Everest Group

Driven by new technological innovations, Artificial Intelligence (AI) translation holds the promise to reshape the customer experience by transforming conversation channels, increasing agent efficiency, and reducing the need for language specialist talent. What is AI translation? What is AI translation?

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Getting ready for artificial general intelligence with examples

IBM Services

It might answer questions about local culture and geography, even personalizing them based on the passenger’s interests. AI systems like LaMDA and GPT-3 excel at generating human-quality text, accomplishing specific tasks, translating languages as needed, and creating different kinds of creative content.

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5 Ways to Make Global E-Learning More Cost-Effective

Transperfect

Have you thought about translating your e-learning content, only to be scared off when you see the final price? However, translations are often an afterthought when developing courses. If you plan ahead when creating content, you can not only minimize translation costs but also create even more engaging courses for your global teams.

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ADA Compliance: Forms, Regulations, and Best Practices

Frevvo

When we think of accessibility, we often think of physical access — making sure that buildings and structures are accessible and comfortable for students of varying abilities. But accessibility in the digital world is just as important. If you prefer, you can also watch a short video (2.5 ADA Compliance: Institutions are Facing Difficulty.

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The Essential Guide to Customer Service Outsourcing

Magellan Solutions

Customer support outsourcing services help in responding immediately to your customers. So you do not have to worry if you are losing money on unattended customers. Regardless of the channel and the type of customer service you need, whether it is voice or non-voice function, contact centers got your back! . What To Expect From This Article?