Zinnov

MARCH 26, 2024

Generative AI is making waves, with its potential to transform industries and redefine productivity. For CIO workflows, Customer Service and Technical Support are anticipated to be among the early use cases, with Generative AI expected to boost productivity by 30-50% for Customer Service Operations.

Service 52

Service Customer Service Analytics Efficiency 52

Everest Group

JANUARY 5, 2024

Content is key to creating connected and engaging experiences. By effectively managing the content supply chain, enterprises can achieve greater productivity and scalability and produce high-impact content. brought dynamic and user-generated content. These factors significantly boosted the content ecosystem.

Marketing 64

Marketing Reduced Costs Efficiency Managed Services 64

IBM Services

SEPTEMBER 6, 2023

The potential of this powerful new tool spans the entire end-to-end marketing process, from internal communications and productivity to customer-facing channels and product support. If the training data is biased or incomplete, the models may generate inaccurate content. The journey starts with sound data.

Marketing 119

Marketing Sourcing Design Retail 119

Groove Technology

OCTOBER 12, 2022

The lack of complete end-to-end solutions and the preference of many businesses to develop from scratch is still holding back widespread adoption. The NoCodeAPI is a simple-to-use solution for integrating many APIs. You may connect to data from third-party applications with a clear, secure endpoint thanks to NoCodeAPI.

Design 130

Design Out-Tasking Jobbing Automation 130

Hyland

MAY 31, 2022

There is an exponential demand for content in today’s digital world, especially rich media assets such as images and video. Are your media assets a mix of different file types, images, 3D renderings, videos, documents and more? Do different groups across the organization create and manage media assets? Techtarget$.

Management 98

Management Software Sourcing Design 98

Hyland

MAY 2, 2022

As the volume of creative content has exploded beyond the limits of manual processing, Digital Asset Management (DAM) workflows have become a necessity for creative teams. At the same time, legacy solutions have become less effective at managing key content like media files, images, and videos.

Management 98

Management Design Marketing Engineering 98

Everest Group

JANUARY 22, 2024

Generative Artificial Intelligence (AI) is poised to revolutionize customer experience management (CXM) by creating personalized, empathetic, and more fulfilling experiences that drive brand loyalty and business growth. Additionally, another 37% perceive these solutions as beneficial in some areas.

Management 64

Management Regulations Sales Banking 64

Groove Technology

DECEMBER 14, 2021

Globalization is one of the essential factors in creating online training solutions. The market is expanding, and there is an increase in products. Without a doubt, one of the most important steps when adopting an online training solution in your organization is the eLearning development process.

Manufacturing 130

Manufacturing Out-Tasking Right-Sizing Collaborations 130

Groove Technology

JUNE 6, 2022

Products like the Microsoft Power App drag-and-drop app creation tool allow less experienced developers to quickly create a mobile application. The global mobile application market was worth USD 154.05 billion in 2019 and is expected to grow at a 11.5 percent CAGR from 2020 to 2027. What is mobile application development ?

Service 130

Service E-Commerce Retail Out-Tasking 130

Influx

JANUARY 31, 2023

B2B sales (selling products and services to other businesses, rather than to individual consumers) often involves lengthy sales cycles, multiple decision-makers, and a strong emphasis on building solid relationships. The sales process can be more complex and require a higher level of expertise, but the rewards can be plentiful and long-term.

Sales 52

Sales Collaborations Marketing Outsourcing 52

Intugo

JANUARY 23, 2024

Industry Expertise An outsourcing partner familiar with the nuances of your industry will offer more targeted solutions. Industry Expertise An outsourcing partner familiar with the nuances of your industry will offer more targeted solutions. Which company to choose? Quality Assurance Consistency in service quality is non-negotiable.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

31 West

JANUARY 20, 2023

Customer service software is one such solution you can consider. It is software that lets you create, organize, route, and manage tickets. You can find service desk solutions based on company size and industry specializations like MSPs, retail, finance, healthcare, manufacturing, telecommunications, and more. What is Zendesk?

Right-Sizing 130

Right-Sizing Software Customer Service Out-Tasking 130

Everest Group

MARCH 17, 2023

From art to advertising, it has transformed content creation and consumption. These advanced models have demonstrated remarkable abilities to generate realistic and diverse outputs that can be useful in various applications such as content creation, language translation, image and video synthesis, and even drug discovery.

Collaborations 52

Collaborations Regulations Service Accounting 52

Groove Technology

JUNE 20, 2023

No need to look further, your solution is here! The additional manpower allows for increased productivity and faster time to market for your products or services. In today's interconnected world, this has become a popular trend among businesses aiming to leverage global talent and gain a competitive edge.

Offshoring 100

Offshoring Software Collaborations Flexibility 100

Perficient Digital Transformation

FEBRUARY 21, 2022

Wix picked Copper & Brass Paper Goods , a solopreneur-owned e-commerce site that sells paper goods and stationery products featuring Black artists and designs, to participate in the project. The company fills a diversity hole in the market, providing paper goods and stationery with products featuring Black people.

E-Commerce 116

E-Commerce Administrative Analytics Engineering 116

Perficient Digital Transformation

AUGUST 1, 2023

The fact that soft skills are hard to learn and hard to measure makes them hard to find when you need to create or improve your healthcare organization’s content. But the quality of content they can yield makes them worth the effort. Soft skill 1: empathy Empathy is a critical skill in healthcare content creation in particular.

Healthcare 52

Healthcare E-Commerce Marketing Accounting 52

Zinnov

FEBRUARY 27, 2024

These conversations have led Enterprises to a crucial realization: the importance of integrating Artificial Intelligence into their service operations and product offerings. According to the Stanford AI Index, 94% of Enterprises believe AI solutions are crucial for their organization’s success.

Government 52

Government Manufacturing Analytics Marketing 52

Perficient Digital Transformation

FEBRUARY 7, 2023

Angie Clark, Alliance Manager Currently, we have an open role on our growing Partner Team for a Partner Marketing Coordinator supporting our Oracle, OneStream, Informatica, Databricks, and Microsoft partnerships. At Perficient, our people are at the heart of what we do. Read more about the role below, and submit your application today!

Supply Chain Management 69

Supply Chain Management Collaborations Jobbing Marketing 69

NoonDalton

NOVEMBER 29, 2023

If a task can be broken down into a set of standardized procedures, it can be effectively managed and completed by a remote team. Specific Operations Often Suited for Outsourcing Customer Support and Service: These operations, especially those that can be managed online or via phone, are commonly outsourced.

Outsourcing Operations 52

Outsourcing Operations Outsourcing Out-Tasking Right-Sizing 52

Globalization Partners

JANUARY 27, 2022

We decided to tackle these issues head-on in our latest webinar, in which 360Learning teamed up with Globalization Partners to help managers and learning and development professionals better master the intricacies of working with global teams. Training and managing challenges for global teams. Top challenges of our webinar attendees.

Management 98

Management Flexibility Collaborations Research 98

Groove Technology

OCTOBER 7, 2022

APIs make it easier to create new tools and manage existing ones. APIs make it easier to create new tools and manage existing ones. Companies also use API integration for workflow automation, a reliable way to increase productivity. API gateways are another tool available to developers for managing and authenticating traffic.

Software 130

Software Design Engineering Flexibility 130

Everest Group

MAY 26, 2023

Read on to learn about the latest investments in GAI-powered security products, the potential benefits and drawbacks, and the ramifications for the cybersecurity workforce and industry. Learn more about cybersecurity industry trends in the webinar, Cybersecurity: What You Need to Know to Find the Right Partner and Price.

Cybersecurity 52

Cybersecurity Automation Analytics Healthcare 52

Magellan Solutions

MARCH 5, 2023

However, keeping up with the demands of digitization can sometimes lead to a sacrifice in productivity and efficiency, particularly when employees are reliant on traditional methods. One increasingly popular solution to this problem is the employment of virtual assistants.

E-Commerce 98

E-Commerce Healthcare Out-Tasking Administrative 98

Avasant

APRIL 2, 2021

Consumers Increasingly Shifting To Digital Content. Digital content is growing exponentially as a result of the proliferation of smart devices and evolving customer preferences. In the long run, a few players who prioritize the 2 Cs—content and customers—will survive. Address content requirements to revitalize business growth.

Research 52

Research Analytics Marketing Service 52

Vilmate

NOVEMBER 2, 2023

While the technology was relatively sluggish and lacked anti-fraud measures, it still managed to captivate the interest of thousands of users. The evolution from early mobile telephony through the advent of 5G’s immense capabilities has completely transformed our way of connecting, communicating, and experiencing the world.

E-Commerce 52

E-Commerce Research Nearshoring Marketing 52

Everest Group

APRIL 6, 2022

Industry giants are investing big in this space, and it is creating new opportunities for service providers to build feature-packed solutions for their customers entering the Meta world. Metaverse is here to stay, and it’s going to play a significant future role in how we experience brands virtually.

Design 98

Design Cybersecurity Service Collaborations 98

Perficient Digital Transformation

NOVEMBER 4, 2021

Across the digital landscape, from the way consumers consumed media and entertainment via brands like Netflix, ordered products from Amazon, or made reservations to restaurants with tools like OpenTable, experiences that were once unique and niche are now the consumer digital experience expectation. And this counts for healthcare, too.

Healthcare 69

Healthcare Marketing Insurance Service 69

Perficient Digital Transformation

JANUARY 7, 2023

In order to identify the difference in the development, let’s quickly recap architectural features of XM Cloud that affect: there are no more Content Delivery (CD) servers available. therefore content gets published to Sitecore Edge. Let’s take a look at this latest and shiny SaaS offering! Part 2: New Tools and Interfaces.

Out-Tasking 64

Out-Tasking Accounting Sourcing Managed Services 64

Microsourcing

APRIL 9, 2024

Few sectors ride the economic roller-coaster quite like the retail industry. From the impact of inflation and cost-of-living pressures to the rise of eCommerce and increasing global competition, CFOs and their fellow executives find themselves navigating unique challenges and doing their utmost to balance expenditure with quality.

Retail 52

Retail MicroSourcing Outsourcing Offshoring 52

Premier BPO

MAY 24, 2023

Attendees converge to explore topics revolving around customer care challenges and exchange ideas on tested solutions to advance in their respective fields. Attendees converge to explore topics revolving around customer care challenges and exchange ideas on tested solutions to advance in their respective fields.

Offshoring 52

Offshoring BPO Co-Sourcing Outsourcing 52

Perficient Digital Transformation

MARCH 21, 2022

Perficient’s life sciences industry experts have offered managed services for many years. Our conversation explored clients’ pain points and how a managed services partnership can (and does) address them. What are managed services? Managed services allow organizations to make the most out of their systems and applications.

Managed Services 78

Managed Services Management Service Pharmaceuticals 78

Magellan Solutions

JULY 25, 2021

Some agents can upsell or cross-sell products or services to consumers. If you need help with setting up and managing appointments, some answering services can do that for you using a shared calendar. Whichever model you choose depends on your call volume, the features you need, and how long you intend to work with a service. .

E-Commerce 52

E-Commerce Content Writing Service Call Center 52

Perficient Digital Transformation

MARCH 31, 2023

Bard : An AI system by Google capable of composing poetic and intricate text, Bard utilizes complex language models to generate creative pieces of written content. My good friends Eric Sanner and Brandon Luhring wrote two excellent articles covering the past and the present in relation to AI. ChatGPT- 3.5:

Jobbing 64

Jobbing Out-Tasking Design Engineering 64

Affirma

SEPTEMBER 17, 2021

Your team needs to be able to communicate and work together quickly and efficiently , and that’s where Microsoft’s Solutions comes into play. So Which Modern Workplace Solution is Best for your Organization? So Which Modern Workplace Solution is Best for your Organization? Content is easily searched, accessed, and created.

Collaborations 52

Collaborations Out-Tasking Automation Efficiency 52

TMS

AUGUST 26, 2021

They can bid on videos, banners, native ads, etc. Choosing either option will depend on the product, campaign goals, etc. CPC might be a good option if the goal is to sell specific products, such as cosmetics, clothes, accessories, or electro domestics. Demand-side platform companies offer an effective solution.

Analytics 52

Analytics Marketing Software Management 52

Vilmate

JANUARY 11, 2024

We witnessed Twitter’s stocks taking a hit when Elon Musk joined, tried out Mark Zuckerberg’s Treads, and were impressed by Apple’s augmented reality glasses. Overall, the IT industry had a busy year and continued to grow. IT has become a big part of our lives. Nowadays, almost every business is online.

Cybersecurity 52

Cybersecurity Healthcare Analytics Design 52

Designveloper

DECEMBER 13, 2021

This software application is widespread in the creation of both 2D and 3D programs such as multimedia apps, video games or virtual reality (VR) software. While some industries have struggled to operate over the Covid-19 crisis, the gaming counterpart has witnessed a soar in gamers and revenue. GameMaker Studio 2.

Software 52

Software Engineering Sourcing Design 52