IBM Services

FEBRUARY 28, 2024

But now, the benefits of strategic sourcing are becoming even more attainable thanks to innovation. In sourcing strategy, blockchain technology helps track orders, payments, accounts and more. In addition to enhanced decision-making, flexibility and visibility, analytics engines paired with AI can help manage supplier risk.

Sourcing 102

Sourcing Supply Chain Management Strategic Sourcing Automation 102

31 West

NOVEMBER 25, 2023

In the rapidly evolving digital landscape of the 21st century, Information Technology Service Management (ITSM) has emerged as a critical component in various sectors, especially in education. The Crucial Role of IT Service Management in Education Therefore, the growing need for effective IT Service Management (ITSM) in education is evident.

Management 130

Management Service Administrative Research 130

inDinero

SEPTEMBER 26, 2023

Dive into the world of SaaS CFOs and explore how they are reshaping financial business strategies, driving growth, and ensuring sustainability in the ever-evolving SaaS industry. And if you’re in need of Fractional CFO Services , you’ve come to the right place !

Finance 98

Finance Risk Management Risk Management Analytics 98

IBM Services

APRIL 25, 2024

BPR examples are not one-time projects, but rather examples of a continuous journey of innovation and change focused on optimizing end-to-end processes and eliminating redundancies. This comprehensive overhaul involves evaluating and redesigning workflows, fostering cross-functional collaboration and innovating by using advanced technologies.

Supply Chain Management 52

Supply Chain Management Finance Human Resources Robotics Process Automation 52

31 West

NOVEMBER 23, 2023

With rapid technological advancements rolling ever onwards, IT outsourcing service providers need to remain ahead of the curve. To adapt successfully, providers of IT service desk outsourcing in particular must recognize client needs that are shaped by these changes, identifying areas where they can add value or enhance their services.

Outsourcing 130

Outsourcing Service IT Outsourcing Analytics 130

IBM Services

JANUARY 30, 2024

Healthcare: Support telemedicine and patient data analytics, requiring stringent compliance regulations. Retail: Manage e-commerce platforms, customer data analytics and supply chain logistics, where data analysis often must occur at the edge. The keys to success lie in creating a strategic blueprint and forming the right partnerships.

E-Commerce 77

E-Commerce Analytics Manufacturing Streamline Operations 77

Everest Group

APRIL 26, 2024

While the life sciences commercial segment is synonymous with sales and marketing, it also includes other vital functions such as medical affairs, market access, and patient services. However, not all functions within the commercial segment are equally equipped to adopt these tools.

Pharmaceuticals 64

Pharmaceuticals Analytics Sourcing Healthcare 64

Magellan Solutions

JUNE 23, 2023

Innovation continues to be a critical factor in the evolving business landscape. Furthermore, AI’s analytics skills provide valuable insights from massive amounts of data. Advanced Data Analytics And Predictive Insights AI is an excellent tool that can help businesses make data-driven decisions.

Outsourcing 98

Outsourcing Out-Tasking Analytics Automation 98

31 West

JULY 25, 2023

Here’s a look at how to use CRM solutions and strategies to achieve this. Understanding CRM in Your Dropshipping Business CRM, or Customer Relationship Management, is an innovative tool that has become an essential asset for businesses today.

Management 130

Management E-Commerce Sales Automation 130

Perficient Digital Transformation

AUGUST 14, 2023

Strategies for Seamless Migration and Accelerated Experimentation Growth The upcoming Google Optimize sunset has made it crucial for businesses to find reliable replacements. This approach leverages advanced technology, data analytics, and a culture of continuous learning to facilitate quick decision-making and improve business outcomes.

Analytics 98

Analytics Collaborations Efficiency Flexibility 98

Magellan Solutions

AUGUST 23, 2023

AI has transformed marketing strategies and is a powerful tool. AI-powered predictive analytics and natural language generation have taken marketing strategies to a new level. AI-powered predictive analytics and natural language generation have taken marketing strategies to a new level.

Marketing 98

Marketing Out-Tasking Analytics Automation 98

Amzur

JANUARY 10, 2024

According to many reports from giants like Gartner and McKinsey, over 50% of AI initiatives struggle to meet the organization’s objectives due to a lack of strategy and a clear roadmap. Some may see an opportunity to leapfrog the competition by revamping their processes and delivering innovative applications and value faster.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Offshore India Data Entry

APRIL 19, 2024

Outsourcing services can be broadly categorized into two main types: 1. Examples include payroll management, data entry, and accounting services. Front-Office Outsourcing: Front-office BPO involves customer-related services, such as marketing or tech support.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Magellan Solutions

JULY 21, 2023

Outsourcing has become a critical strategy for businesses looking to stay on top. Companies are becoming mindful of the potential of outsourcing services for small businesses in 2023. The market size for outsourcing services is witnessing significant growth. It has become essential as the demands of the global market increase.

Outsourcing 94

Outsourcing Cybersecurity Robotics Process Automation Supply Chain Management 94

Zinnov

AUGUST 8, 2023

to unravel the strategies, technologies, and innovations that the Telecom giant is using to cater to the modern consumer. He also touches upon Verizon’s current solutions that leverage digital touchpoints, embrace and foster innovation to exceed customer expectations. 7:05 – How is Verizon implementing Gen AI?

Customer Service 98

Customer Service Analytics Automation Customer Support 98

Everest Group

APRIL 10, 2024

Amid healthcare providers’ ongoing struggles with Revenue Cycle Management (RCM) inefficiencies, a new wave of outsourcing is emerging, centered around value and technology-driven solutions like AI and analytics. These innovations streamline operations, reduce costs, and improve efficiency, ultimately enhancing profitability margins.

Management 59

Management Healthcare Robotics Process Automation Analytics 59

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. Partnering with the right digital transformation service provider is vital to thrive in this digital age. Drive innovation with creative talent and practices.”

Service 98

Service Right-Sizing Research Healthcare 98

Everest Group

JANUARY 16, 2024

By providing innovative strategies and solutions, the technology sector can help address cybersecurity, job creation, artificial intelligence, and climate challenges. Beyond safeguarding digital assets, tech can foster global cooperation through secure communication platforms and advanced analytics for early threat detection.

Cybersecurity 64

Cybersecurity Impact Sourcing Jobbing Collaborations 64

Everest Group

NOVEMBER 30, 2023

Talent Readiness for Next-generation IT Services Amid the rapidly evolving technology landscape, enterprises face a primary challenge: the shortage of talent equipped with next-generation skills as they advance in their digital transformation endeavors.

Service 69

Service Cybersecurity Analytics Marketing 69

3Pillar Global

DECEMBER 18, 2023

The debut of ChatGPT in November 2022 sparked an innovation race. For some examples of how this is already happening within the information services sector, take a look at these three examples. Their recent partnership with Google Cloud has three primary goals: Building LLMs to accelerate financial analysis.

Service 97

Service Supply Chain Management Out-Tasking Analytics 97

Perficient Digital Transformation

DECEMBER 19, 2023

In today’s competitive landscape, prioritizing customer experience is essential for success, making it crucial for organizations to choose the right professional services partner to help them deliver exceptional experiences that meet customer expectations. What Does This Inclusion Mean for Perficient?

Design 59

Design Analytics Collaborations Service 59

Offshore India Data Entry

OCTOBER 29, 2023

For BPO service providers, integrating the latest AI and automation tools and techniques is critical for managing large-scale client projects and scaling operations rapidly. Such innovations allow companies to focus on core competencies while AI-powered software handles mundane, repetitive tasks.

BPO 64

BPO Automation Data Entry Business Process Outsourcing 64

SEBPO

JANUARY 31, 2024

BLOG Cracking the Code: How Outsourcing Transforms Data Solutions January 31, 2024 Data is the key to unlocking valuable insights, driving innovation, correcting costly errors, and making informed decisions that shape the future of your business.

Outsourcing 98

Outsourcing Out-Tasking Efficiency Flexibility 98

IBM Services

SEPTEMBER 7, 2023

This is where harnessing artificial intelligence (AI) and data analytics can help. Companies that harness AI and data analytics can also make clean energy more viable overall by increasing their cost competitiveness over legacy energy sources. On average, 3.3 The latter can also help drive efficiency by lowering end-user energy use.

Analytics 99

Analytics Research Sourcing Automation 99

Zinnov

NOVEMBER 30, 2023

Hriday Ravindranath, Chief Digital Officer, Orange Business Services and Sameet Gupte, CEO of evoluteIQ explore telecom’s technology-fueled industry transformation with Prankur Sharma, Principal at Zinnov.

Automation 59

Automation Analytics Customer Service Design 59

Offshore India Data Entry

JANUARY 3, 2024

Let’s examine how prudent offshore BPO strategies unlock immense strategic value and fuel international business expansio What are Offshore Business Process Outsourcing (BPO) Services? Leading BPO service providers leverage access to talent, infrastructure, and expertise in these countries to deliver offshore BPO excellence.

Offshoring 98

Offshoring BPO Data Entry Outsourcing 98

Everest Group

NOVEMBER 10, 2023

Low-code Application Development Platforms As 2024 approaches, the low-code application development platforms market experiences robust growth and significant innovation. Each provider profile offers a comprehensive picture of its service focus, key Intellectual Property (IP) / solutions, domain investments, and case studies.

Insurance 105

Insurance Finance Healthcare Information Technology 105

Perficient Digital Transformation

OCTOBER 20, 2023

This year’s conference agenda brought interesting and relevant topics around AI, talent development, new service models, cybersecurity, and data to the forefront. Collaboration is a key element of innovation. Key takeaways from the conference: AI is a disruptor.

Cybersecurity 64

Cybersecurity Finance Analytics Collaborations 64

Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. We believe that Perficient is uniquely positioned to deliver Salesforce platforms and services to our clients.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

The Scalers

APRIL 24, 2024

Increased innovation. By implementing the right employee engagement strategies, you’ll attract quality talent for your company and better retain your existing employees. And when your customers are satisfied with your products and services, your business will automatically be more successful. Enhanced productivity.

Jobbing 76

Jobbing Advisory Out-Tasking Engineering 76

Raya Contact Center

FEBRUARY 21, 2024

Its annual Global Outsourcing 100 list is one of the most prominent acknowledgments that recognizes the world’s best outsourcing service providers and advisors. RAYA CX has established partnerships with leading tech providers, leveraging advanced analytics and AI chatbots.

Outsourcing 75

Outsourcing Global Outsourcing Supply Chain Management Selective Outsourcing 75

Perficient Digital Transformation

MAY 12, 2022

Louis to attend the 2022 Gateway to Innovation Conference. With over 1,500 attendees, Gateway to Innovation is the region’s premier single-day event designed for the IT executive community. As part of our sponsorship, we hosted a panel discussion on Demystifying the Journey to Enabling Analytics in the Cloud.

Analytics 119

Analytics Engineering Reduced Costs Software 119

Amzur

JANUARY 25, 2024

Fact: In reality, AI strategies are designed to augment human capabilities, not eliminate jobs. Workday’s survey reveals that 98% of CEOs believe in using Artificial Intelligence (AI) and Machine Learning (ML) in their organizations, augmenting their team’s productivity and innovation. Myth #4: AI is only for large corporations.

Inventory Management 71

Inventory Management Out-Tasking Right-Sizing Automation 71

Perficient Digital Transformation

DECEMBER 28, 2023

Perficient Named a Major Player in IDC MarketScapes for Experience Build and Design Services Perficient has been named a Major Player in the IDC MarketScape: Worldwide Experience Build Services 2023–2024 Vendor Assessment and IDC MarketScape: Worldwide Experience Design Services 2023–2024 Vendor Assessment reports.

Healthcare 52

Healthcare Design Analytics Automation 52

Amzur

MARCH 14, 2024

These bottlenecks can hold businesses back, limiting their ability to innovate and respond quickly to changing needs. Innovation: Low-code environments encourage experimentation. Empowering Everyone to Be an Automation Architect AI-powered low-code automation is bringing about a new era of accessibility and innovation.

Automation 89

Automation Out-Tasking Analytics Sales 89

Everest Group

NOVEMBER 23, 2023

With cloud spending under scrutiny, generating the most value from AWS investments while still delivering the innovation enterprises demand is crucial. Learn the key questions stakeholders should ask when evaluating their AWS cloud strategy in this blog. Let’s explore how AWS is managing this.

Analytics 59

Analytics Government Research Regulations 59

Blue Ocean

NOVEMBER 13, 2023

The quickest way to get re-inspired is by getting a finger on the pulse of current news and customer service trends in the industry. With these questions in mind, we present a quick round-up of some trending outsourcing and customer service-related articles, podcasts, and webinars from across the industry. Wise words from CallMiner.

Customer Service 59

Customer Service Retail Analytics Service 59