Magellan Solutions

MARCH 26, 2024

Outsourcing Customer Service: The Smart Move for SMEs So you’re a business owner, always on the edge trying to keep up with the competition. Sure, you know it’s the happy customers that matter, but doesn’t customer service management look like a time-consuming skydive into a pool with no bottom?

Customer Service 52

Customer Service BPO Service Nearshoring 52

Magellan Solutions

MARCH 11, 2021

The Philippines can provide solutions and services from certified medical professionals. The healthcare system also has to engage in proactive prevention of future illness. The citizens could be more engaged in monitoring their own health status. How does healthcare bpo support services help medical professionals?

Healthcare 52

Healthcare BPO Call Center Outsourcing 52

Everest Group

DECEMBER 2, 2021

While not new concepts to the services industry, the COVID-19 pandemic has increased the number of boardroom discussions on diverse hiring practices, especially with the ongoing talent shortage. Having a diverse workforce can provide numerous benefits, making it the way forward for the Business Process Services (BPS) industry.

Impact Sourcing 52

Impact Sourcing BPO Sourcing Business Process Outsourcing 52