Perficient Digital Transformation

MARCH 21, 2022

In life sciences, we offer four core levels of managed services: Tier/Level I: Basic Solution Support MSO. Tier/Level II: SME Support MSO. Tier/Level III: Advanced Support MSO. Tier/Level IV: Strategic Application Business Support MSO. Perficient teaches organizations about these vendors’ programs and applications.

Managed Services 78

Managed Services Management Service Pharmaceuticals 78

SIG Speaks

MAY 11, 2023

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Nathan Coffet discusses the process of updating a Third-Party Risk Management program and the benefits it can have. There may be programs developed by individual group companies or parts of the group to meet general procurement needs.

Risk Management 40

Risk Management Risk Management Management Out-Tasking 40

IBM Services

APRIL 13, 2023

Programs for partners must be built with partners The role of partnership is more important than ever today, especially when it comes to bringing client solutions to market faster. Early numbers are encouraging Part of getting “it” right for our new program was defining a focus, and our focus is our partners.

Right-Sizing 78

Right-Sizing Design Sales Software 78

Groove Technology

JULY 5, 2023

Outsourcing programming services has become an increasingly popular practice in the software development industry. In this article, we will explore the benefits, challenges, and best practices associated with outsourcing programming services. Why do businesses outsource programming services?

Outsourcing 100

Outsourcing Service Right-Sizing Collaborations 100

Zinnov

NOVEMBER 4, 2022

Over the years there has been a tectonic shift in the landscape of Tier-I cities in India, with an increased overall ease of doing business and expanding talent pool. With much of this talent concentrated in Tier-I cities, these locations are on track for exponential growth over the next decade, as more companies come seeking the talent.

Retail 52

Retail Healthcare Research Sourcing 52

Perficient Digital Transformation

MARCH 27, 2023

ServiceNow BCM also enables organizations to manage and track their BCM program and activities, conduct testing and training exercises, and communicate with stakeholders during a disruption. The impacts entered to determine the criticality tier rating, Recovery Time Objective (RTO), and Recovery Point Objective (RPO).

Out-Tasking 64

Out-Tasking Healthcare Risk Management Risk Management 64

SirionLabs

JUNE 28, 2022

For businesses struggling with supply chains stretched beyond the breaking point, conditions are made even more precarious by a lack of visibility into contracts with suppliers across multiple tiers. Multi-tier supply chains provide strategic advantages to companies that need to scale up, lower costs, and become faster to market.

Supply Chain Management 52

Supply Chain Management Insurance Management Automation 52

SirionLabs

JUNE 28, 2022

For businesses struggling with supply chains stretched beyond the breaking point, conditions are made even more precarious by a lack of visibility into contracts with suppliers across multiple tiers. Multi-tier supply chains provide strategic advantages to companies that need to scale up, lower costs, and become faster to market.

Supply Chain Management 52

Supply Chain Management Insurance Management Automation 52

Immedus

NOVEMBER 2, 2021

Depending on your needs, this may mean integration with a Tier-1 or Tier-2 Human Capital Management (HCM) solution. A key component you’ll hear about a lot in relation to integration are APIs , or application programming interfaces. Tier-1 HCMs and payroll provider certification. Tier-2 HCMs.

Payroll 52

Payroll Research Banking Management 52

Everest Group

MARCH 5, 2024

However, by gathering accurate contract benchmarking data for the various Veeva products, procurement teams can negotiate top-tier rates and contract terms. Customers also use Veeva professional services to implement Veeva products, manage programs, configure applications, integrate or migrate data, and garner sampling expertise.

Pharmaceuticals 64

Pharmaceuticals Right-Sizing Software Sales 64

Perficient Digital Transformation

FEBRUARY 20, 2023

Perficient’s Salesforce Managed Services program specifically address these challenges that businesses face with their Salesforce set up. Salesforce know-how, Skilled Resource Mix, Scalability, High Operational Cost, 24/7 Availability and TAT are some of these challenges that organizations look to address while choosing a Salesforce partner.

Managed Services 64

Managed Services Management Service Healthcare 64

Perficient Digital Transformation

APRIL 6, 2023

In her experience over the past 20+ years, she has built corporate and agency teams, and designed performance-driven digital marketing programs for mid-tier to global enterprise brands across virtually every industry. She helps organizations deliver an impact on revenue growth, market presence, brand credibility, and productivity.

Marketing 64

Marketing Research Jobbing Design 64

Velocity Global

JANUARY 18, 2023

The $1M unrestricted contribution is meant to pave the way for future programming, activation, and outreach for First Descents, and the communities they serve. In 2023, First Descents will administer more than 45 weeklong programs nationwide including whitewater kayaking, rock climbing, and surfing. ABOUT FT Partners. 828.712.5927.

Advisory 98

Advisory Banking Research Healthcare 98

SIG Speaks

JUNE 22, 2022

SIG University Certified Supplier Management Professional (CSMP) program graduate James Hamlin breaks down the knowledge he's gained while building a supplier management program. T here's a delicate balance between creating an effective program and layering a program with excess bureaucracy that may stall your overall goals.

Management 40

Management Analytics Healthcare Sourcing 40

Zinnov

MAY 4, 2022

Returnship programs are gaining prominence as HR leaders around the world have started recognizing this pool of women as an excellent source of talent. Also, we see companies only wanting to hire from the best Tier-I colleges because of the belief that these individuals are smarter, and would take less time to scale up.

Co-Sourcing 98

Co-Sourcing Out-Tasking Flexibility Research 98

Zinnov

MARCH 26, 2024

This presents a tremendous opportunity for Intelligent Automation Service Providers to capitalize on the rising demand from businesses looking to delegate the conceptualization, execution, and management of their Intelligent Automation programs. UNLOCKING THE DNA OF AUTOMATION SERVICES EXCELLENCE 1.

Automation 52

Automation Service Robotics Process Automation Advisory 52

Zinnov

MAY 4, 2022

Structured Returnship Programs are one channel that is gaining prominence as HR leaders around the world have started recognizing this pool of women as a scalable, sustainable, and under-tapped source of talent. Amazon, which has made its existing employees the very fulcrum of its EVP program, is a great example of this.

Out-Tasking 98

Out-Tasking Research Flexibility Collaborations 98

SIG Speaks

DECEMBER 8, 2022

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Lois Peric shares the essential components for building a third-party risk management program. There are essential components when establishing a third-party risk management program in an organization where none exists.

Risk Management 40

Risk Management Risk Management Management Design 40

CDS

JANUARY 30, 2023

It’s an opportunity to evaluate the current spend on maintenance and support for systems that might no longer be tier 1 critical, yet whose costs are still top tier. What are the implications of that aging inventory? And, this is particularly important if the system is planned for — or in the midst of — a migration to a new platform.

Software 52

Software Research Service 52

IBM Services

NOVEMBER 8, 2023

Initially this program will allow clients to leverage the investment of on-premises hardware and, with a commitment to IBM Power Virtual Server, receive cloud capacity credits for IBM Power Private Cloud. Earlier this year, IBM adjusted the IBM Power E1080 Expert Care Premium tier to align to client expectations for proactive support.

Advisory 99

Advisory Banking Automation Design 99

Blue Ocean

MARCH 24, 2022

Collecting new information via post-call/post-contact surveys or other means is critical to understanding customer sentiment in today’s environment so you set new benchmarks based on current state and evolve your program accordingly. That said, this move results in a different level of work for Tier 2 agents.

Customer Service 52

Customer Service Outsourcing Service Marketing 52

Blue Ocean

DECEMBER 13, 2022

loyalty programs on average. If, for example, you’re a member of Nordstrom’s loyalty program, Nordy Club, you’re among a group of customers who are likely to spend three to five times more than non-members, and are consequently driving two-thirds of Nordstrom’s sales. Gas, grocery, fashion, technology… and probably more.

Retail 59

Retail Right-Sizing Accounting Outsourcing 59

SIG Speaks

NOVEMBER 30, 2023

SIG University Certified Intelligent Automation Professional (CIAP) program graduate Samantha Mackowiak shares a v ery thoughtful and comprehensive piece on a company's Intelligent Process Automation journey. Understanding the current operational landscape is imperative to a successful IPA implementation.

Automation 40

Automation Strategic Sourcing Government Sourcing 40

Magellan Solutions

SEPTEMBER 6, 2023

Websites, programs, and other digital interfaces can all use it. Our expertly designed AI-powered chatbots provide more than just programmed responses. For two decades, we have been a top-tier provider of call center services. It can comprehend and react to a wide range of user inputs.

Out-Tasking 98

Out-Tasking Call Center Analytics Outsourcing 98

Groove Technology

JULY 25, 2022

Top-tier vetted developers: Developers in our talent pool have passed a few stage selection processes. You can select one or both of the models for forthcoming programming tasks based on the requirements of your business. Full control over the hiring process: Groove allows you to host interviews with as many developers as you need.

Outsourcing 130

Outsourcing Engineering Payroll Outsourcing Professionals 130

31 West

DECEMBER 12, 2022

Examples are a firewall, a malware protection program, two-factor authentication, and an IT help desk company for incident management. Data Protection Tools : Every business requires a set of security protocols and tools to prevent unauthorized access to their network.

Cybersecurity 130

Cybersecurity Payroll Healthcare Regulations 130

Blue Ocean

FEBRUARY 14, 2024

Line up the senior resources who will pay attention to the program on both sides of the equation. Implementing a customer success program means bringing on an outsourced team of Customer Success Advocates (CSAs), Customer Success Managers (CSMs), and Customer Success Specialists (CSSs). That’s their business after all. Let’s chat.

Outsourcing 59

Outsourcing Right-Sizing Customer Service Collaborations 59

Hyland

JUNE 16, 2022

In this piece: 11 tips for leading a successful cybersecurity program. How should we measure cybersecurity program success? The answer: A robust, end-to-end cybersecurity program is essential for mitigating the risk of attack and preparing for future ones. 11 tips for leading a successful cybersecurity program.

Cybersecurity 98

Cybersecurity Management Healthcare Collaborations 98

Groove Technology

JUNE 22, 2023

To keep their professionals up-to-date, reliable outstaffing providers invest in ongoing training and skill enhancement programs. So, if you're looking to empower your business with top-tier IT expertise, consider embracing IT outstaffing services and unlock new possibilities for success.

Right-Sizing 130

Right-Sizing Service Flexibility Collaborations 130

SIG Speaks

MAY 9, 2022

SIG University Certified Third-Party Risk Management Professional (C3PRMP) program graduate Tim Thompson discusses the life-cycle of Third-Party relationships and how they fluctuate in the business world. The first step in this process and all Third-Party Risk Management is to tier Third Parties based on criticality to your business.

Third Party Contracting 40

Third Party Contracting Risk Management Risk Management Software 40

Perficient Digital Transformation

MAY 18, 2023

If done correctly, we can unleash our creativity and achieve “do the right things right” by leveraging innovation/ideation, demand/proposal, project/program, and portfolio management. Portfolio Management : Manage portfolios of projects, programs, and demands. What is Project Portfolio Management and Why?

Design 64

Design Management Collaborations Government 64

31 West

OCTOBER 28, 2022

You can initiate a rewards and recognition program to motivate your staff to work skillfully. An IT support desk is generally composed of multiple tiers and levels of operation. In addition to providing skill-based training, provide your team with motivational exercises. Create a Knowledge Base.

Service 130

Service Automation Efficiency Software 130

Perficient Digital Transformation

FEBRUARY 29, 2024

This is pretty typical with Unity Catalog’s three-tiered hierarchy. This can facilitate project management and improve collaboration by identifying which organizational unit owns or is working with a particular data asset.

Government 78

Government Regulations Collaborations Automation 78

Akorbi

FEBRUARY 13, 2023

Without enough data, AI programs would not be able to learn and process information effectively. By taking the time to properly label multilingual data, AI programs are able to make better-informed decisions based on this data. While AI can help companies in many ways, it can only be as successful as the data that is being used.

Engineering 61

Engineering Efficiency Customer Service Service 61

Pure Moderation

MAY 21, 2021

Their team specializes in creating leads for SaaS, IT companies, and IOT vendors and offers three different tiers of service. Tier 1 is lead generation. Tier 2 is as above but includes customer onboarding. Tier 2 is as above but includes customer onboarding. Tier 3 offers the addition of account management.

Customer Service 94

Customer Service Outsourcing Service Customer Support 94

SIG Speaks

JUNE 15, 2023

SIG University Certified Supplier Management Professional (CSMP) program graduate Brett Hillsberg shares an example of values exchange and balancing with suppliers from his past experience. The Certified Supplier Management Professional program is a five-week course delivered through SIG University’s unique education platform.

Government 40

Government Sourcing Retail Management 40

IBM Business Partners

JULY 27, 2023

That’s why IBM continues to deploy enterprise-ready AI and built our partner program on the foundation of developing expertise in the areas most important to clients: AI and hybrid cloud. Education is a cornerstone of our approach with partners.

Engineering 60

Engineering Automation Marketing Design 60