Forrester Digital Transformation

JANUARY 10, 2022

Customer data platforms (CDPs) are among marketers’ top marketing technology (martech) priorities in Asia Pacific (APAC).

Marketing 130

Marketing 130

IBM Services

MARCH 25, 2024

As described in the IBM Institute for Business Value study, an ad hoc “Frankenstein” like system that engages a variety of platforms and tools, can turn to a consolidated system and operating model to meet the increasing demand for more and more data integration, content generation, and intelligent automation.

Out-Tasking 103

Out-Tasking Management Efficiency Marketing 103

IBM Services

SEPTEMBER 6, 2023

In a May 2023 survey carried out by IBM and Momentive.ai , 67% of CMOs reported that they plan on implementing generative AI in the next 12 months and 86% plan to do so within 24 months. Enterprise marketing teams stand to benefit greatly from generative AI, yet introduction of this capability will require new skills and processes.

Marketing 119

Marketing Sourcing Design Retail 119

Perficient Digital Transformation

MARCH 27, 2023

Survey says… Recent surveys of cable users have shown that the demographic is quickly aging. Half of cable users surveyed in one report were at least 60 years old, while over a quarter of respondents aged 18 to 29 preferred streaming services over cable TV.

Design 64

Design Accounting Customer Service Service 64

IBM Services

NOVEMBER 7, 2023

According to the report, a stunning 92% of executives surveyed expect to digitize their organization’s workflows and leverage AI-powered automation by 2026. All departments and employees are now expected to process more information more quickly and manage more data across more, sometimes incompatible, tools and platforms.

Automation 91

Automation Engineering Out-Tasking Administrative 91

IBM Services

DECEMBER 5, 2023

According to IBM’s latest CEO study , industry leaders are increasingly focusing on AI technologies to drive revenue growth, with 42% of retail CEOs surveyed banking on AI technologies like generative AI, deep learning, and machine learning to deliver results over the next three years.

Retail 94

Retail Inventory Management Efficiency Call Center 94

Magellan Solutions

APRIL 3, 2024

These companies keep up; they have regular audits and customer satisfaction surveys to ensure they’re consistently delivering top-notch service. Ensure their chat platform is user-friendly, secure, and integrates seamlessly with your existing systems. Lay out those expectations, and we’ll exceed them every time.”

BPO 96

BPO Service Customer Service Right-Sizing 96

Amzur

MARCH 14, 2024

A recent McKinsey survey found that 70% of businesses struggle to scale automation efforts due to skill shortages and technical complexity. Low-code platforms are shattering this notion. The AI Advantage: Smarter Automation with Low-Code Low-code platforms in themselves provide a powerful leap forward in automation accessibility.

Automation 89

Automation Out-Tasking Analytics Sales 89

IBM Business Partners

MAY 25, 2023

A recent IBM Institute for Business Value survey 2 found surveyed executives report their organizations are using generative AI in finance (34%), HR (41%), supply chain (45%), marketing and sales (40%), customer service (57%), and IT services and technology (63%).

Collaborations 106

Collaborations Research Finance Customer Service 106

IBM Services

APRIL 22, 2024

One of the key challenges they face is the lack of reliable data and insights, according to an IBM survey of business leaders. The platform, created in partnership with Andel Energi in Denmark, uses IoT sensors, AI and the cloud to provide an energy ecosystem for consumers to participate in real-time, intelligent grid optimization.

Sourcing 83

Sourcing Regulations Government Research 83

Perficient Digital Transformation

JUNE 14, 2023

By creating a comprehensive record of their capabilities, you gain valuable insights for workforce planning, talent allocation, upskilling initiatives, and even informed decision-making for selecting the right platforms and tools best suited for your team.

Out-Tasking 52

Out-Tasking Human Resources Jobbing Management 52

Redial

APRIL 14, 2023

Impacting the local community To provide equal job opportunities and deliver them to the local talent, we are working with the platform SAYouth. This platform promotes job openings focused on young adults so they can get professional opportunities , learn skills and provide support to increase their profile.

BPO 130

BPO Service Business Process Outsourcing Offshoring 130

IBM Business Partners

JUNE 20, 2023

In a recent IBM IBV study, 83% of executives surveyed stated modernizing their applications and data was a business priority but only 27% admitted to having started their modernization efforts. However, for many, there are perceived challenges as they start their journey. Modernization is not a new term.

Automation 77

Automation Efficiency Sourcing Software 77

Everest Group

JANUARY 18, 2024

Despite the global economic turndown, enterprises widely adopted AI in 2023, with generative AI playing a substantial role, according to a survey of CIOs conducted by Everest Group and Yates Ltd. The survey also revealed that improving the velocity of existing operations is the primary motivation driving enterprise gen AI initiatives.

Research 64

Research Government Retail Healthcare 64

Everest Group

DECEMBER 15, 2023

According to Everest Group’s recent report, Unleashing the Power of Data and Artificial Intelligence in Customer Experience Management (CXM) , more than 60% of the surveyed companies grappled with changing customer demand, pricing pressures, rising costs, and heightened risk exposures like cybersecurity and data privacy.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

IBM Services

APRIL 10, 2024

It is imperative that you save costs in everything: automation will help drive faster feature go-lives, faster feedback loops, less waiting and coordination times, high quality test frameworks, resilient platforms, easy and fast upgrades, zero downtimes among others. Technical debt is also very expensive and incurs with time.

Software 95

Software Efficiency Flexibility Reduced Costs 95

Perficient Digital Transformation

FEBRUARY 23, 2023

According to Gartner’s 2022 Industry Cloud Survey , about 40% of IT leaders say they have started to adopt industry cloud platforms, with another 15% in pilots; another 15% are considering deployment by 2026. One of the ways healthcare organizations are moving to the cloud is by adopting digital health platforms (DHP).

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

31 West

OCTOBER 2, 2023

The following solutions were implemented: Implementing ITSM Software : We set up a robust IT service management (ITSM) software platform that streamlined ticket tracking, prioritization, and resolution. This platform allowed for automated ticket routing based on issue severity and category.

Service 130

Service Supply Chain Management Analytics Software 130

Groove Technology

OCTOBER 18, 2021

These systems are able to reach multiple audiences through one platform. Basically, if you’re looking for a platform that can act as if each of your audience has its own unique learning experience, then an extended enterprise LMS is the right solution for you. Different LMS platforms come with different functionalities.

E-Commerce 200

E-Commerce Flexibility Analytics Right-Sizing 200

31 West

NOVEMBER 25, 2023

However, as technology advanced, its role in education expanded dramatically, leading to services like Essaypay and platforms where students can request “do my assignment” assistance. Learning institutions increasingly rely on technology for diverse purposes, from online learning platforms to administrative operations.

Management 130

Management Service Administrative Research 130

Perficient Digital Transformation

JANUARY 24, 2023

Ecommerce Growth in the B2B Space We partnered with Adobe in a Digital Commerce 360 survey of 150 B2B commerce business leaders to find out what the top growth priorities are. From this survey the 2023 B2B Commerce Growth Strategies Report was born. And 74% expect their websites to generate more than 50% of sales in 2023.

Right-Sizing 69

Right-Sizing Sales Reduced Costs Manufacturing 69

IBM Business Partners

AUGUST 21, 2023

According to a recent survey conducted by the IBM Institute for Business Value in cooperation with Oxford Economics, 67% percent of executive respondents say their organizations need to transform quickly to keep up with the competition, while 57% report current market disruptions are placing unprecedented pressure on their IT.

Co-Sourcing 55

Co-Sourcing Sourcing Marketing Flexibility 55

Velocity Global

JULY 7, 2022

A survey released today by Velocity Global , the leading provider of global talent solutions, shows that U.K. The University to Career Survey examined 500 university-aged respondents’ attitudes on remote work as they prepare to transition into the workforce. LONDON, July 07, 2022 —. Media Contact: Erick Sanchez. 1 (720) 650-4348.

Jobbing 78

Jobbing Flexibility Sourcing Accounting 78

Groove Technology

OCTOBER 31, 2021

Starting an eCommerce business also means facing every new trend that seems to be a basic necessity and high expectations from eCommerce platforms. The cult names of e-commerce platforms such as BigCommerce, Wix, Shopify, Squarespace, or Magento are on the list of choices. Total revenue for the full year 2020 is US$2.929 billion.

E-Commerce 246

E-Commerce Sales Right-Sizing Customer Support 246

IBM Services

JANUARY 25, 2024

Considering that IDC surveyed 37% of companies that manage spare parts inventory by using spreadsheets, email, shared folders or an uncertain approach, it becomes evident that this practice carries more risk than it might seem. 2 Unless your demand forecasting is accurate, adopting a reactive approach might prove less efficient.

Inventory Management 79

Inventory Management Supply Chain Management Energy & Utilities Manufacturing 79

Velocity Global

FEBRUARY 17, 2022

Velocity Global, the leading provider of global talent solutions, today announced the integration of its Contractor Payments solution into its Global Work Platform TM as the latest solution for businesses and talent to work with anyone, anywhere, anyhow.“Contractor increased by 34% over just two years to 51.1

Administrative 111

Administrative Automation Management 111

IBM Services

MARCH 14, 2024

According to a study conducted by HFS Research in partnership with IBM Consulting®, only 25% of surveyed enterprises have reported solid ROI on business outcomes from their cloud transformation efforts. This is exacerbated by the increasing challenges of platform scaling, skilling, cybersecurity and the explosion of data volumes.

Design 74

Design Cybersecurity Automation Research 74

Immedus

FEBRUARY 17, 2022

In one recent survey of payroll professionals, the answer paints a picture of a very disjointed operation where many work with several local payroll providers with little or no connection. Source: Deloitte Global Payroll Benchmarking Survey 2020. Employees can enter their banking details directly in the Immedis global payroll platform.

Payroll 119

Payroll Banking Sourcing Software 119

IBM Services

APRIL 24, 2024

The agency does not collect any PII from the households it surveys. When the survey is complete and infection rates determined, the agency deletes the data. Still, it is worth surveying some of the most common causes and contributing factors of privacy violations so that companies know what to look out for.

Regulations 80

Regulations Government Accounting Retail 80

IBM Business Partners

JUNE 8, 2023

Every year on June 8th, World Oceans Day provides a global platform to raise awareness about the value of our oceans and the critical need for their protection. According to a recent IBM Institute for Business Value survey, 95% of surveyed global executives say their organizations have developed ESG propositions.

Engineering 80

Engineering Collaborations Efficiency Research 80

Everest Group

NOVEMBER 18, 2022

EXM platforms help employers retain and attract employees by addressing the pain points in the employee life cycle; current Everest Group PEAK Matrix Leaders include Qualtrics and Medallia. The adoption of Employee Experience Management (EXM) platforms can make this task easier. Improved employee engagement and productivity.

Management 52

Management Right-Sizing Human Resources Research 52

IBM Services

NOVEMBER 14, 2023

This integration is crucial for modernizing core enterprise applications on hybrid cloud platforms. To compound these issues, repeated surveys highlight “testing” as the primary area causing delays in project timelines. This unique feature makes it 15 times faster, ensuring swift and efficient application development.

Service 100

Service Regulations Automation Banking 100

Automation Anywhere

OCTOBER 8, 2021

A satisfying experience The award is based on feedback from our end-users through a SoftwareReviews online survey. The survey examined end-users’ satisfaction in terms of our product features and capabilities, the users’ experience working with Automation Anywhere, and their likeliness to recommend us to other businesses.

Automation 97

Automation Robotics Process Automation Advisory Research 97

Metasource

MAY 5, 2023

According to a 2022 Salesforce survey , 73% of customers expect businesses to comprehend their individual needs and expectations, making this a great starting point. Surveying your employees to uncover common pain points in the customer experience process can also yield important insights.

Out-Tasking 52

Out-Tasking Automation Customer Support Customer Service 52

Perficient Digital Transformation

JANUARY 19, 2022

This created a unique opportunity for healthcare companies to enhance and broaden their platform. . As a solution, they began their website redesign with the guidance of Perficient and an overall goal to modernize their CMS and transition onto the Optimizely platform from their legacy Ektron platform. Optimizely ?expertise,

Healthcare 116

Healthcare Analytics Design Efficiency 116

IBM Services

APRIL 1, 2024

GenAI technologies can survey publicly available sources, such as press releases, to collect competitor data and compare the current product mix to competitor offerings. Once the clusters are created, GenAI can power automated content creation processes that reach specific customer groups across various platforms.

Analytics 82

Analytics Sales Out-Tasking Automation 82

Anexa

JUNE 3, 2023

That being said, AI tools are being developed to help organizations build customer surveys much more efficiently. Recognizing that survey design is both an art and a science is the first step in understanding the role that generative AI tools can play in automating the design of survey resources.

Design 52

Design Customer Service BPO Government 52