Perficient Digital Transformation

FEBRUARY 23, 2023

To meet clinical, business, and evolving consumer needs, healthcare providers are focused on care delivery that enables innovation in patient engagement, data and analytics, and virtual care. Perficient strives to customize solutions to meet each client’s needs.

Healthcare 128

Healthcare Analytics Manufacturing Efficiency 128

Everest Group

DECEMBER 15, 2023

The combination of Artificial Intelligence (AI) and data and analytics (D&A) can deliver superior, efficient, and personalized customer experience (CX). Analytical tools extract insights and meaning from this data, identifying patterns and trends to make informed decisions, ultimately boosting customer satisfaction.

Analytics 64

Analytics Out-Tasking Cybersecurity Automation 64

Perficient Digital Transformation

FEBRUARY 28, 2024

Embracing Change The report states, “The business of insurance is in a heightened state of transformation…,” and insurance leaders must proactively “…change their business models, products, and processes over the coming decade to thrive in this volatile environment.” Blend automation with empathy to deliver superior outcomes.

Insurance 59

Insurance Automation Out-Tasking Efficiency 59

Magellan Solutions

JUNE 21, 2023

By doing so, you can identify the strengths and weaknesses of your operations to enhance efficiency, productivity, and customer satisfaction. You can combine this feedback with analyzing customer interactions and experiences to eliminate bottlenecks and enhance your operations. Don’t hesitate to do this.

Outsourcing 98

Outsourcing Robotics Process Automation Analytics Selective Outsourcing 98

Amzur

JANUARY 10, 2024

Regardless of the size and scale of businesses, AI implementation rates have skyrocketed in recent years, transforming the way organizations look at their business data and use it for a better customer experience and internal operational productivity.

Data Entry 105

Data Entry Right-Sizing Robotics Process Automation Automation 105

Perficient Digital Transformation

APRIL 4, 2022

Design in general is a form of experimentation because it takes trial and error to get the best layout and overall outcome. Product organizations and design teams need to measure and track the outcomes of the changes they make to a website or mobile app. KPI Improvements. An easy example is ecommerce. Spontaneous. Methodical.

Design 131

Design Analytics Research Marketing 131

Perficient Digital Transformation

JULY 19, 2022

A guide towards an entry to Google Analytics with Naeem Sheikh. What is Google Analytics? Google Analytics is a web analytics service offered by Google that will help in tracking website traffic and generate an easy understandable report to analyze the performance of your website. Why Google Analytics?

Analytics 126

Analytics Sourcing Accounting Engineering 126

IBM Services

FEBRUARY 13, 2024

The compact design and touch-based interactivity seemed like a leap into the future. Before long, smartphones became a way of life for organizations worldwide because of all they offer for business productivity and communication. Design content, ad campaigns and innovative products that build better customer experiences.

Out-Tasking 122

Out-Tasking Design Automation Sales 122

Magellan Solutions

SEPTEMBER 11, 2023

These advanced systems process extensive data, recognize intricate patterns, and predict potential outcomes. AI scheduling solutions are here to help businesses save time and boost productivity. Hence, businesses maximize productivity by using AI-powered scheduling. It enables businesses to allocate resources more efficiently.

Manufacturing 98

Manufacturing Healthcare Analytics Labor Costs 98

IBM Services

JANUARY 12, 2024

The advantages of AI are numerous and impactful, from predictive analytics that refine strategies, to natural language processing that fuels customer interactions and assists users in their daily tasks, to assistive tools that enhance accessibility, communication and independence for people with disabilities.

Regulations 101

Regulations Healthcare Administrative Finance 101

Amzur

OCTOBER 25, 2023

As per a 2021 report by Gartner, AI-driven functionalities within cloud ERP systems are expected to grow at an impressive rate, offering organizations enhanced automation, predictive analytics, and real-time insights. With this, they are looking to empower users to drive better efficiency and business outcomes.

Out-Tasking 59

Out-Tasking Automation Finance Efficiency 59

IBM Services

DECEMBER 4, 2023

This approach empowers organizations to utilize data-driven analytics, artificial intelligence (AI) and automation to make well-informed decisions swiftly and accurately, enabling them to navigate the complexities of the modern marketplace with agility and precision.     This is where autonomous planning shines.

Analytics 51

Analytics Data Entry Labor Costs Finance 51

Automation Anywhere

OCTOBER 7, 2021

All the digital interactions that make up automation generate lots of data. And that data could return enormous value for you and your business if you use analytics to derive intelligence and insight from it. The leading RPA solutions in the market all have analytics built into them, ready to go. Which bots have failed?

Analytics 81

Analytics Robotics Process Automation Automation Software 81

Perficient Digital Transformation

JUNE 7, 2023

Their product releases that come out periodically talk about the new and improved functionalities designed to enhance the customer experience and streamline marketing processes. Salesforce is committed to delivering innovative solutions that meet the evolving needs of marketers.

Marketing 52

Marketing Out-Tasking Analytics Accounting 52

Magellan Solutions

JUNE 19, 2023

Artificial intelligence is changing healthcare outsourcing by enhancing patient care processes, results, diagnostics, analytics, and resource allocation. AI offers something new by automating repetitive processes and enabling advanced data analytics. This leads to enhanced efficiency and productivity.

Outsourcing 105

Outsourcing Out-Tasking Collaborations Call Center 105

Perficient Digital Transformation

NOVEMBER 7, 2023

Agile is a set of principles and practices for project management and product development that emphasizes flexibility, collaboration, customer-centricity, and adaptability to change. Nonetheless, Agile can enhance efficiency, patient outcomes, and both member and employee satisfaction in these sectors. Understanding: What is Agile?

Healthcare 52

Healthcare Regulations Collaborations Resource Optimizing 52

31 West

SEPTEMBER 15, 2022

Outcome-based Services. An IT managed service provider allows a company to focus on its core operations, enhancing productivity and efficiency while expanding its target market. IT managed service providers frequently include original solutions to business problems in their core products and value propositions. Machine learning.

Managed Services 130

Managed Services Management Service Administrative 130

NoonDalton

NOVEMBER 13, 2023

In recent years, Artificial Intelligence (AI) has rapidly emerged as a transformative force across various industries, reshaping the way businesses operate and interact with their customers. The outsourcing industry, traditionally driven by human skills and interactions, stands at a crossroads with the advent of AI.

Outsourcing 52

Outsourcing Jobbing Collaborations Automation 52

Perficient Digital Transformation

APRIL 14, 2023

In our guide, the ‘ VP of IT’s Guide to Transforming Your Business ’ we discussed the benefits of adopting a project-driven organization over a product-driven one. In our first blog in this series, ‘ Product-Driven vs Project-Driven: What’s the Difference? ’ What do you like/dislike about the product?

Collaborations 64

Collaborations Call Center Analytics Management 64

Perficient Digital Transformation

NOVEMBER 9, 2023

Medical devices don’t have that luxury, so it’s important that organizations help to give their products a face and personality and showcase the experience that patients will have with your products. They want to prescribe products that work well and deliver what they promise. So how do you build emotion with a medical device?

Healthcare 116

Healthcare Insurance Research Call Center 116

Perficient Digital Transformation

FEBRUARY 1, 2024

The analytics and opinion-polling firm Gallup has found a decline in Americans’ trust in many institutions and industries , and the healthcare and life sciences spaces are no different. And it’s not a leap to think that greater outcomes can follow that educationally enhanced usage. Knowledge can drive proper and more consistent usage.

Healthcare 52

Healthcare Pharmaceuticals Analytics Sales 52

3Pillar Global

DECEMBER 15, 2023

It is a profound shift in how humans and machines interact” In the same report , Gabriela Vogel, Sr Director Analyst, concurred: “Gartner predicts that by 2025, GenAI will be a workforce partner for 90% of companies worldwide.” The organization’s values must be the guiding principle that drives the interaction of humans and machines.

Engineering 52

Engineering Out-Tasking Software Sourcing 52

Perficient Digital Transformation

AUGUST 4, 2023

In today’s rapidly advancing technology landscape, businesses face a profound revolution in operations, customer interactions, and innovative endeavors. These scenarios include enterprise transformation, customer experience (CX) transformation, data and analytics transformation, and infrastructure and operational transformation.

Service 98

Service Right-Sizing Research Healthcare 98

Perficient Digital Transformation

NOVEMBER 9, 2023

This information dies where it stays because that car does not interact with any server that can utilize the data. Not to mention, buildings and other infrastructure being upgraded with connectivity provide valuable data for both OEMs and consumers in helping them lead better, safer, and ultimately more productive lives.

Finance 52

Finance Out-Tasking Insurance Sourcing 52

IBM Services

MARCH 8, 2024

Consumers today, having become accustomed to ecommerce staples like same-day delivery and customized products, expect a seamless and unified digital shopping experience. AI-enabled marketing and product discovery tools help facilitate customer engagement and retention, if deployed correctly.

E-Commerce 85

E-Commerce Retail Sales Marketing 85

Perficient Digital Transformation

MAY 18, 2023

EA delivers value by presenting business and IT leaders with recommendations for adjusting policies and projects to achieve targeted business outcomes that capitalize on relevant business disruptions. Reporting & Analytics Domain : reporting and dashboards for enterprise governance, interactive, and drill-down capabilities are desired.

Design 64

Design Management Collaborations Government 64

Perficient Digital Transformation

JANUARY 2, 2024

Coach Finch watches many hours of film and utilizes data and analytics to make well-informed decisions on how to leverage his team’s strengths to gain advantages. We distill the customer journeys, products and features, platforms, and other elements of the strategy into a portfolio of initiates.

Research 104

Research Marketing Out-Tasking Retail 104

Raya Contact Center

MAY 14, 2023

To streamline their customer service operations, we decide to introduce self-service virtual agents that can assist customers with common queries, such as product information, order status, and return processes. What are the Benefits and Outcomes? Here’s how it works: 1.

E-Commerce 52

E-Commerce Service Efficiency Analytics 52

Raya Contact Center

MAY 14, 2023

To streamline their customer service operations, we decide to introduce self-service virtual agents that can assist customers with common queries, such as product information, order status, and return processes. What are the Benefits and Outcomes? Here’s how it works: 1.

E-Commerce 52

E-Commerce Service Efficiency Analytics 52

Capgemini

JANUARY 19, 2022

My professional experience spans pre-sales consulting and a range of sales operations roles at HP and Sun Microsystems (Oracle) focused on improving sales productivity, efficiency, and complex process integration across large-scale enterprise sales. Complexity creates bureaucracy and wasted keystrokes that dilute a salesperson’s productivity.

Sales 52

Sales Analytics Engineering Automation 52

Perficient Digital Transformation

MAY 24, 2023

However, in their attempt to become all-encompassing solutions for managing customer data and interactions across an organization, modern CRMs have lost their focus and become overly complex systems that fail to fully address the needs of their core users. Simply put, CRMs are attempting to do too much.

Sales 59

Sales Automation Marketing Analytics 59

Perficient Digital Transformation

JUNE 16, 2023

Lab Results Timely access to outcomes from laboratory tests is a critical feature that supports an app’s remote and telehealth capabilities. User Experience & Performance Analytics User experience and performance analytics provide valuable quantitative and qualitative data that can inform product roadmaps and decision-making.

Healthcare 52

Healthcare Data Entry Insurance Analytics 52

31 West

NOVEMBER 23, 2023

Understanding Office 365: An Overview Office 365, a suite of Microsoft’s productivity applications, has made significant inroads into educational settings. These tools, each with unique features, can transform how students and educators interact, share information, and work on projects together.

Collaborations 130

Collaborations Co-Sourcing Administrative Automation 130

TTEC

OCTOBER 11, 2021

It’s incredibly important to take these everyday interactions from associates and customers and quantify them in a tangible way. Metrics only provide a superficial preview into the relationship between customers and associates, with the scores only reflecting a person’s feelings on a single interaction and not the brand.

Analytics 52

Analytics Offshoring Software Sales 52

Perficient Digital Transformation

FEBRUARY 3, 2023

Instead, everyone is focused as a team on business outcomes and our customer’s success. When everyone came together for a common cause and put their egos aside, we achieved truly groundbreaking and evolutionary products and approaches. At Perficient, we have teammates all over the country and in over 40 countries worldwide.

Collaborations 64

Collaborations Retail Marketing Analytics 64

Capgemini

JANUARY 20, 2022

The way organizations interact with their customers across business sectors has changed over time. The way a product is sold or payment is collected can influence customers’ buying habits. Customers now expect these interactions to be frictionless. Divya Turner: Yes, absolutely.

Finance 52

Finance Reduced Costs Accounting Analytics 52

Hyland

JUNE 30, 2022

It’s not surprising to find lots of word-of-mouth stories about the product and what customers think about it circulating online and in business circles. When it comes to finding honest feedback about a software product, Gartner Peer Insights is unmatched in its peer-led software reviews. Does it save time? Is it easy to use?

Finance 90

Finance Analytics Software Flexibility 90