How a Robust CXM Outsourcing Strategy Can Help Enterprises Navigate the Economic Downturn | Blog
Everest Group
DECEMBER 9, 2022
Providers can deliver the following benefits: Cost effectiveness: During recessionary times, demand for major enterprises’ goods and services takes a hit, affecting top lines, while fixed expenses remain stagnant. Selective outsourcing is one of the many effective strategies to control a company’s budget without compromising work quality.
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