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Navigating the Landscape: The Cost and Benefits of Generative AI Implementation | Blog

Everest Group

Explore the various costs and advantages associated with this technology in this blog, or get in touch to find out more. Gen AI has recently gained considerable attention in the banking, financial services, and insurance (BFSI) industry. Generative AI (gen AI) can significantly benefit the BFSI industry. Let’s explore this further.

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SVB Aftermath: How Will the Bank Failures Impact the Technology Services Industry? | Blog

Everest Group

With the recent banking implosion, the global financial services industry , technology companies, and service providers will be hit in different ways. Let’s explore the reverberations of these concerning banking trends. We believe this will start a domino effect impacting banking regulations, profitability, and technology spend.

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Six Key Takeaways from the Unisys Analyst and Advisor Event | Blog

Everest Group

To learn valuable insights from our analysts who attended the leadership presentations, read on. To learn valuable insights from our analysts who attended the leadership presentations, read on. The initiative emphasizes innovation and new technology solutions, increasing brand awareness and customer engagement.

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Banking Operations – Services PEAK Matrix® Assessment 2023

Everest Group

Banking Operations – Services PEAK Matrix® Assessment The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments.

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Teleperformance Proposes to Acquire Majorel: Global Titans Continue Their Unstoppable Run in the Customer Experience Management Industry | Blog

Everest Group

Teleperformance, a global leader in the customer experience management industry, has announced its proposal to acquire Majorel, another titan in the industry. With both companies known for their excellence in customer experience management (CXM), this acquisition promises to deliver an even greater level of innovation to clients worldwide.

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Create a lasting customer retention strategy

IBM Services

Customer retention must be a top priority for leaders of any company wanting to remain competitive. An effective customer retention strategy should support the company to maintain a healthy stable of loyal customers and bring in new customers.

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Supercharging Intelligent Document Processing with Generative AI

Zinnov

Driving this growth are the increasing volume of documents, a need for time optimization, and a focus on employee and customer experience. Driving this growth are the increasing volume of documents, a need for time optimization, and a focus on employee and customer experience. Now, with AI, documents are gateways to automation.