Everest Group
SEPTEMBER 14, 2023
Cape Town showcases a remarkable collaborative spirit between the local government and operators, driving strategic projects that lay the groundwork for future growth and success in the region’s CX services delivery landscape.
NoonDalton
NOVEMBER 13, 2023
In recent years, Artificial Intelligence (AI) has rapidly emerged as a transformative force across various industries, reshaping the way businesses operate and interact with their customers. RPA bots can handle tasks like data entry, invoice processing, and basic HR functions, significantly reducing the time and cost involved.
Everest Group
MAY 11, 2023
Furthermore, it is important to note that healthcare provider businesses face a considerable amount of exposure to labor costs. This is especially true for more labor-intensive provider businesses like home health, personal care services, and hospice, where labor can account for more than 50% of costs.
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