New study points to customers redefining brand loyalty
TTEC
OCTOBER 8, 2021
JA: Let's start by talking about the Loyalty Leaders survey. JA: And what do you think spurred that? JA: And so would that suggest that we're going back to pre-COVID brand loyalty? JA: Right, and did you also dig into what some of the new brands that entered the top 100 list were doing? Welcome to the show, Robert.
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