Perficient Digital Transformation

JANUARY 12, 2024

AI-Powered Chatbots and Customer Support / Self Service Customer support centers staffed with dozens of customer service reps (CSR’s) are now becoming a legacy way of working for brands. This means that both customers and customer support view and understand a single version of the truth across the order lifecycle.

Order Management 52

Order Management Inventory Management Customer Support Streamline Operations 52

Perficient Digital Transformation

JULY 25, 2023

Integration Customization : HCL Commerce supports integration with various external systems and services. This includes order management, inventory management, pricing and promotions, customer segmentation, and more. Customization allows them to deliver a unique value proposition and make customer commitment.

E-Commerce 97

E-Commerce Inventory Management Streamline Operations Order Management 97

IBM Business Partners

MAY 17, 2024

Explore commerce consulting services Creating seamless experiences for skeptical users It’s been a swift shift toward a ubiquitous use of AI. According to a recent report from the IBM Institute for Business Value , half of CEOs are integrating generative AI into products and services.

E-Commerce 66

E-Commerce Order Management Retail Automation 66

IBM Services

APRIL 4, 2024

Real-time visibility into contract status improves overall contract management. Through BPM, organizations can streamline customer support processes across multiple channels, including phone, email, chat, and social media. This reduces response times and improves customer experience by making service more consistent.

Management 58

Management Automation Out-Tasking Inventory Management 58

IBM Business Partners

JUNE 30, 2023

Energy companies rely on uninterrupted power supplies, airlines aim to ensure passenger safety, hospitals must provide quality patient care, haulage companies need up-to-date data on spare parts to maintain service levels. Other features like vendor and inventory management, reporting, analysis (e.g.,

Management 61

Management Supply Chain Management Out-Tasking Order Management 61