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BPO Business Models: 3 Must-Know Facts

Pure Moderation

We’ll discuss each in this guide so you can choose a model that best fits your outsourcing needs. Outsourcing services can refer to a wide range of tasks. These are: Marketing Accounting Data Processing IT (Information Technology) enabled services Customer service Payroll. What Do BPO Companies Do?

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Companies That Outsource IT Abroad

Magellan Solutions

Instead of forming another team to take care of short-term projects, they have seen IT outsourcing as a better option to meet sudden demands while minimizing overhead costs. Based on the latest figures , the total contract value of global IT outsourcing is US$66.5 It has also outsourced its human resources operation.

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Australian Companies That Outsource To Stay On Top

Magellan Solutions

Wesfarmers’ industrial and safety division outsourced voice and data networks to let its internal IT team focus more on service delivery rather than network management. This Australian retail giant operates supermarkets and a growing number of general consumer stores. Amcor had outsourced its domestic information technology services.

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2022 Latest Report: Statistics on the Philippine BPO Industry

Magellan Solutions

In addition, many companies providing international business services are including offshoring and outsourcing into their plans to reduce costs across nations. The Philippines’ Information Technology and Business Process Management (IT-BPM) sector continues to be a major economic driver. Source: IBPAP. Key points.

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