Remove industries technology-media-and-telecommunications how-we-help-clients
article thumbnail

Trends and Disruptors Influencing the Communications, Media, and Technology Industry in 2024

Perficient Digital Transformation

Fueled by technological advancements including 5G, generative AI, and cloud computing, the communications, media, and technology (CMT) industry is poised for significant growth and disruption in 2024. However, AI and machine learning (ML) elevate these efforts to a whole new level.

article thumbnail

The Future of Outsourcing in BPO Companies in 2024

Magellan Solutions

The outsourcing industry is projected to expand at a compound annual growth rate (CAGR) of 6.69% to reach US$0.45 However, there are challenges in the industry—the changes in the global economy, the scarcity of workers, and the increase in inflation. Let’s explore how the BPO industry plans to stay ahead of the game this year!

BPO 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Real Cost of Outsourced Technical Support and Its Advantages

Magellan Solutions

How do you even calculate the cost of Outsourced Technical Support ? It goes without saying that technology is critical to the success of any modern organization. According to Glassdoor, a typical Information Technology Manager residing in these countries can earn the corresponding salary per year. Is that true? Let’s find out.

article thumbnail

Top ten differences between building Asian tech teams vs local teams

The Scalers

So, many similarities exist in the labour market, but in this blog, we are going to look at Asian tech teams vs local teams. Asia is a technological powerhouse. In areas like fintech, e-commerce, social media, AI, e-mobility, and the Internet of Things, Asian countries are far ahead. Economic growth The U.S.

article thumbnail

Unlocking Your Inner Intrapreneur

Infosys Consulting

To select an industry as an example, we have observed transformation happening in Telcos around the world. In Australia, we have seen this occur with the public network infrastructure of the NBN, which has re-energized mid to lower market players to challenge the market share of the leading incumbents.

article thumbnail

How Philippines Call Center Outsourcing Can Triple Your Business Value

Magellan Solutions

By ensuring that its call center agents receive extensive training in areas such as advanced data analytics, software technology, and machine learning; call centre services Philippines promises a threefold return when you choose to partner with them. It is also a testament and a gauge on their technology, flexibility and efficiency.

article thumbnail

7 Industries That Need To Outsource Customer Services in 2021

Magellan Solutions

Other industries can outsource customer service and yield all of its benefits as well. When we talk about customer support outsourcing , most businesses will immediately think of big industries such as Information Technology and Finance. But lesser known and growing industries can also benefit from it.