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Conversational AI use cases for enterprises

IBM Services

Conversational artificial intelligence (AI) leads the charge in breaking down barriers between businesses and their audiences. This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges.

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Generative AI in Software Engineering: 6 Make-or-Break Questions Answered

Zinnov

Generative AI has been the talk of the town for a long time now, and it’s no surprise that the buzz hasn’t died down. They’re beginning to explore how they can tap into the power of Generative AI to transform the way they work, particularly in the world of Software Engineering.

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Digital transformation in fintech: understanding its impact

The Scalers

Digital transformation has revolutionised the fintech industry, making it more customer-focused and innovative. By offering services online, financial organisations can streamline processes and delight everyone — from stakeholders to end-users. Going digital comes with considerable perks, like driving customer engagement.

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ChatGPT – Can BFSI Benefit from an Intelligent Conversation Friend in the Long Term?

Everest Group

With the advent of chatbots reaching human-like sentience and mannerisms, and banks being at the forefront of adopting conversational Artificial Intelligence (AI ), the question arises whether ChatGPT threatens the likes of Google, other AI platforms, and the non-critical workforce in the technology and services industries.

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Building a Smarter Future at the Convergence of Generative AI and Automation

Zinnov

What does the Oracle of Delphi and Generative AI have in common? Just as the Oracle was known for her prophetic abilities and wise counsel, Generative AI , with its ability to analyze vast amounts of data and make predictions, is the modern-day Oracle. But the term “Generative AI” wasn’t introduced until 2014.

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Why do the Greatest Minds alarm about AI?

Vilmate

Even those not tech-savvy are reading about AI models in the news. In the IT industry, AI has become more than a significant trend. However, instead of just excitement, there are growing concerns about the future this new technology might bring. Ironic comments about AI taking over the world don’t seem as amusing anymore.

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5 stand-out articles in 5 minutes: Industry favorites from August 2022

Hyland

The 60-second download: For all the flack OSS receives from the public, it provides valuable services. Transparency and customization are driving this new generation of software, and OSS is the future of cross-company collaboration. Here are five interesting pieces from around the world, distilled and delivered for your busy schedule.

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