Redial

APRIL 26, 2023

ChatGPT keeps taking not only the internet, but several professional areas and even industries, by the storm. But on this occasion, I was interested in asking Chat-GPT about the call center industry and what to expect in the coming years in terms of best practices, trends and forms of innovation. What is the call center industry?

Call Center 130

Call Center E-Commerce Nearshoring BPO 130

Everest Group

FEBRUARY 2, 2023

Blockchain technology promises to transform banking, financial services, and FinTechs by enhancing the digital customer experience while lowering costs and reducing data risks in a secure environment. In recent years, blockchain adoption has increased in banking and financial services and the emerging FinTech industry.

Banking 98

Banking Service Right-Sizing Automation 98

Everest Group

JULY 17, 2023

Banking Operations – Services PEAK Matrix® Assessment The banking operations market has become relatively consolidated at the top, with the leading participants capturing a larger share of the market. Additionally, specialists have entered specific banking segments.

Banking 52

Banking Service Advisory Finance 52

Mercans

DECEMBER 10, 2023

With a distinguished career spanning over 15 years in finance, Mr. Mazur brings a wealth of experience and strategic vision to our global team. Mr. Mazur’s journey in finance commenced in the world of audit with a prominent Big4 firm. Mazur has led transformative projects and finance transactions across various countries.

Finance 52

Finance Payroll Banking Collaborations 52

Everest Group

DECEMBER 12, 2022

Top Open Finance IT Services The concept of open banking is no longer restricted to payment services. Open finance has widened its scope to include mortgages, wealth management, insurance, savings, and capital markets. This will give rise to open data, which will allow customers to share data across multiple industries.

Finance 52

Finance Banking Service Regulations 52

IBM Business Partners

AUGUST 17, 2023

The introduction of Central Bank Digital Currency (CBDC) has added a new dimension to blockchain technology that transforms the future of payments for businesses and individuals. Some time ago, banks and governments started shifting their attention towards using digital assets in their operations and economies.

Banking 74

Banking E-Commerce Supply Chain Management Government 74

Magellan Solutions

AUGUST 6, 2023

The finance and accounting world is undergoing a technological revolution. We’ll explore how AI tools can benefit the finance and accounting industry. AI Applications in Accounting and Finance Check out these AI applications in accounting and finance and see what tasks will benefit your operations.

Accounting 98

Accounting Finance Data Entry Out-Tasking 98

inDinero

MAY 1, 2024

Comparability : Consistent financial reporting enables stakeholders to compare a company’s financial performance with its peers, industry standards, and historical performance. Consistent financial reporting can be the difference between merely surviving and thriving in the competitive business landscape. And there you have it!

Accounting 98

Accounting Regulations Finance Banking 98

Microsourcing

AUGUST 29, 2021

It is no secret that digital transformation has been sweeping the banking and finance world. So strong has the investment been that it has spawned a lucrative industry all of its own, with CB Insights reporting the planet was home to almost 80 ‘fintech’ companies worth more than $1 billion by early 2021.

Banking 98

Banking Finance Automation 98

Everest Group

DECEMBER 14, 2022

Looking back at the downturn in 2008, new FinTech trends emerged, including personal finance management (PFM), insurance aggregators and marketplace, robo-advisors, crowdfunding, challenger/neo/digital-only banks, and cryptocurrencies. To learn what FinTech trends will dominate in the coming year, read on.

Banking 72

Banking Insurance Finance Advisory 72

Everest Group

JANUARY 12, 2024

While the future of digital assets was once uncertain, the recent surge in investments, partnerships, and pilot use cases spearheaded by banks and technology giants has laid the doubts to rest. This holds particularly true for cryptocurrencies, stablecoins, and Central Bank Digital Currencies (CBDCs). Read on to learn more.

Banking 64

Banking Retail Insurance Collaborations 64

Automation Anywhere

JULY 13, 2022

The company advises business leaders on strategy, marketing, organization, operations, IT, and M&A across industries, including financial services. As more fintechs enter the market and consumer preferences shift, traditional retail banks face significant challenges in attracting and holding customers while remaining profitable.

Banking 96

Banking Retail Automation Robotics Process Automation 96

Perficient Digital Transformation

AUGUST 9, 2022

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Trust and Transparency. . A sense of trust toward an institution, like a sense of trust toward a person, is earned.

Banking 64

Banking Finance Research Insurance 64

Automation Anywhere

OCTOBER 14, 2021

The pandemic has prompted changes in every industry, and financial services is no exception. For example, in the first quarter of 2021, more Bank of America customers used the financial institution’s virtual assistant Erica and in far greater frequency than in the past— more than 19.5 million customers and 105.6

Service 98

Service Banking Robotics Process Automation Finance 98

The Scalers

MAY 24, 2023

Digital transformation has revolutionised the fintech industry, making it more customer-focused and innovative. Accelerating fintech’s growth through digital transformation The financial services industry, known for its traditional approach and slow adoption of innovation, has experienced a significant shift due to the pandemic.

Offshoring 59

Offshoring Finance Robotics Process Automation Banking 59

Anexa

OCTOBER 16, 2022

The school of thought around these fundamental approaches is that risks can be quantified and used as equity-capital buffers that are held by banks to offset potential losses. For example, at the top of the cross-industry comparison list would be digitization and its associated risks – particularly as it pertains to the banking sector.

Banking 52

Banking Finance Risk Management Risk Management 52

Microsourcing

AUGUST 5, 2021

When COVID-19 quickly evolved from an emerging disease in China in late 2019 to a full-blown global pandemic a few months later, the banking and finance industry could have been forgiven for thinking: “Here we go again.”

Finance 98

Finance Banking MicroSourcing Accounting 98

Everest Group

MARCH 23, 2023

The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current capital markets service provider landscape and making informed sourcing and partnership decisions.

Marketing 98

Marketing Robotics Process Automation Service Insurance 98

IBM Business Partners

JULY 12, 2023

As a leading financial group in Spain, CaixaBank has long been an innovator by taking a technology-first approach by placing innovation, digital transformation, customer experience and sustainable banking at the forefront of its strategy. CaixaBank is continuing its initiative to increase cloud absorption.

Banking 50

Banking Cybersecurity Finance Efficiency 50

Everest Group

JANUARY 19, 2022

Everest Group Practice Director, Pranati Dave, will join other industry experts to discuss how the emerging trends, latest technology, and new operating models are reshaping trade finance systems. The session is relevant for banks and corporates involved in the import and export business. Register for the event. Denise Collaku.

Finance 52

Finance Automation Advisory Banking 52

Anexa

SEPTEMBER 15, 2022

While every sector experienced its own challenges and changes, few were impacted as deeply as the banking industry. Research shows that 76% of Spanish banking customers used their mobile banking app at least monthly in 2021, while 34% of UK loan applicants researched their options on a smartphone.

Banking 52

Banking Finance BPO Business Process Outsourcing 52

Everest Group

JANUARY 2, 2024

Lending IT Services The lending industry is currently undergoing a significant transformation, propelled by the increasing demand for technological integration to enhance operational efficiency, user experience, and cost-effectiveness.

Service 59

Service Finance Banking Flexibility 59

inDinero

OCTOBER 16, 2023

Nevertheless, there are about half a dozen SBA-backed loans, and they’re all designed to assist small businesses that may not qualify for traditional bank financing. Other reasons include: Prior bankruptcy Negative taxable income Prior violent or financial felony or misdemeanor Certain industries are ineligible for SBA loans as well.

Banking 97

Banking Finance Accounting Sourcing 97

Perficient Digital Transformation

SEPTEMBER 29, 2022

This blog marks Part 1 of our Embedded Finance Blog Series and will introduce the overarching concept of embedded finance, setting us up to discuss embedded payments, embedded lending, and embedded insurance (all of which fall under the embedded finance umbrella) in future blogs. The Technology Behind Embedded Finance .

Finance 69

Finance Insurance Retail Banking 69

Everest Group

MARCH 23, 2023

The report will assist key stakeholders, such as banks, financial institutions, and providers, in understanding the current capital markets service provider landscape and making informed sourcing and partnership decisions.

Marketing 86

Marketing Robotics Process Automation Service Insurance 86

Planergy Software

OCTOBER 22, 2021

Automating the Finance Function. Of all the areas that businesses automate, finance continues to lag far behind. Intelligent Automation in Finance. Digital transformation is happening in finance departments around the globe but progress remains slow. Current Challenges to Automated Finance Processes.

Finance 98

Finance Automation Robotics Process Automation Out-Tasking 98

Magellan Solutions

AUGUST 19, 2021

BPO Philippines Reshaping The Retail & Banking Industry. Retail banks , like most companies, face an urgent imperative to reimagine themselves. . Consumers’ banking preferences are rapidly evolving. But many banks have yet to fully transition due to limitations of their digital capabilities. .

Banking 52

Banking Retail BPO Finance 52

Planergy Software

AUGUST 4, 2022

How Will Decentralized Finance Impact Your Industry. How Will Decentralized Finance Impact Your Industry Decentralized Finance is a financial system powered by a decentralized network of computers as opposed to a single server. Clients and results. More Customers. Cristian Maradiaga. King Ocean. Book a Live Demo.

Finance 52

Finance Banking Government Accounting 52

Simplr

JANUARY 30, 2023

From traditional and challenger banks, to trading, crypto and buy now, pay later platforms, you must stay nimble in all aspects of customer experience—the questions you ask when vetting customer service vendors are no exception. Across the finance sector, ensure you are working with businesses that are both SOC 1 Type II and SOC-2 compliant.

Service 90

Service Banking Regulations Offshoring 90

Automation Anywhere

FEBRUARY 22, 2021

Look at banking industry websites today. In its article “ The cloud imperative for the banking industry, ” Accenture states cloud investment has grown strongly in recent years and is predicted to continue growing at 15 percent annually until 2022. The average bank has 58% of its workload in the cloud.

Banking 98

Banking Automation Robotics Process Automation Flexibility 98

Capgemini

NOVEMBER 22, 2023

VASP Model Validation Peter Weitzman 10 November 2023 Facebook Twitter Linkedin In the wake of high-profile bank collapses and increased regulatory scrutiny, banks are more reluctant to open their doors to virtual asset service providers (“VASPs”). Ongoing Monitoring.

Banking 52

Banking Regulations Finance Risk Management 52

inDinero

JULY 8, 2021

Any business loan or line of credit from a bank—brick-and-mortar or online—will carry more favorable terms if you have a decent business credit scor e. Lenders use your business credit score to determine how likely you are to repay your loan; the lower the score, the less attractive you are to a lender, especially banks.

Banking 69

Banking Accounting Regulations Government 69

MicroAgility

JUNE 30, 2022

It will fundamentally transform the existing operating models of finance and economy, which might lead to a new round of technological innovations and industrial transformation within the FinTech industry. Blockchain technology provides the platform for creating decentralized banks free from intermediaries.

Service 52

Service Banking Finance Insurance 52

Everest Group

NOVEMBER 30, 2023

As we stand on the brink of COP28 (November 30 to December 12, 2023), Everest Group’s technology service provider clients and industry leaders are poised to play a pivotal role in advancing the goals set forth by the Paris Agreement. This US$50 billion+ market also has a profound impact on sustainability beyond operational efficiency.

Supply Chain Management 64

Supply Chain Management Finance Research Government 64

inDinero

JUNE 3, 2023

In finance, solvency is defined as a business’s ability to meet its long-term obligations. How Investors and Creditors Use Solvency Ratios 1) Is this company on par with its industry peers? coal or metals Mortgages Cash Dividends Goodwill i.e. a brand or reputation Bank loans Prepaid expenses Rent Intangiblesi.e. If not, why?

Finance 52

Finance Banking Accounting Marketing 52

inDinero

JUNE 3, 2023

In finance, solvency is defined as a business’s ability to meet its long-term obligations. Is this company on par with its industry peers? coal or metals Mortgages Cash Dividends Goodwill i.e. a brand or reputation Bank loans Prepaid expenses Rent Intangiblesi.e. If not, why? Related: Issuing Equity?

Finance 52

Finance Banking Accounting Marketing 52

IBM Services

FEBRUARY 22, 2024

While AI can undoubtedly offer a competitive edge to organizations that effectively leverage its capabilities, we have seen unique concerns from industry to industry and region to region that must be considered—particularly around data. In just a few years, we have helped some of the world’s leading banks transform.

Regulations 78

Regulations Cybersecurity Design Government 78