Perficient Digital Transformation

NOVEMBER 29, 2023

The conference season has been in full swing across all industries over the past few months. I would like to highlight some key takeaways from one of the biggest and most important conferences in the communications, media, and technology (CMT) industry: the Mobile World Congress (MWC).

Efficiency 52

Efficiency Flexibility Marketing Collaborations 52

Groove Technology

NOVEMBER 24, 2023

This shift towards cloud-based solutions will have a significant impact on the IT outsourcing industry, as more companies will look to outsource their IT needs to cloud service providers. In this article, we will discuss the trends in IoT IT outsourcing that are expected to shape the industry by 2024.

IT Outsourcing 130

IT Outsourcing Outsourcing Robotics Process Automation Nearshoring 130

Redial

MARCH 27, 2023

From the beginnings of times, “communication” has been a key piece in the function of every day-to-day activity of all individuals. Why is it sometimes so hard to communicate clearly? Why does not having a clear communication create confusion and chaos? The benefits of transparency in communication As a C.E.E

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BPO Efficiency Collaborations Accounting 100

Sourcing Captain

AUGUST 15, 2023

Look for agents who have extensive experience in your industry and possess a deep understanding of Chinese markets. Seek recommendations: Reach out to colleagues, business partners, or industry associations for recommendations on reliable China sourcing agents they have worked with in the past.

Sourcing 130

Sourcing Collaborations Manufacturing Research 130

Redial

OCTOBER 18, 2023

Businesses across all industries face new challenges that can significantly impact customer experience (CX). Contact centers excel in maintaining uniformity across communication channels. Thank you for reading this blog; we have more interesting topics about the industry! Redial focuses on preventing these types of CX scares!

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Call Center Outsourcing Engineering Customer Support 130

31 West

MARCH 31, 2024

Designed to improve your customer experience, Zendesk has grown into a full-fledged customer relationship management software featuring robust collaboration, multi-channel communication, integration, and ticketing system (to name a few) solutions to enhance your user journey with your business.

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Customer Support Collaborations Analytics Automation 130

Redial

JUNE 28, 2023

While some might perceive frequent training as a sign of inadequacy, it is, in fact, a best practice that enables call center agents to stay updated with industry trends, skill development and foster better teamwork. Regular training helps agents understand market trends, industry-specific updates, and changing customer behaviors.

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Call Center Jobbing Marketing Efficiency 130

Groove Technology

JUNE 22, 2023

Look for industry certifications and client testimonials to validate their expertise. Communication and Collaboration : Effective communication is paramount when working with remote teams. Data Security and Confidentiality : IT outstaffing involves sharing sensitive information with external professionals.

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Right-Sizing Service Flexibility Collaborations 130

Groove Technology

JUNE 21, 2023

These companies offer a range of applications and platforms that empower teams to communicate, collaborate, and manage projects effectively, regardless of their physical location. Whether it's a quick question or a deep dive into a project, Slack keeps everyone connected, fostering a sense of community within virtual workspaces.

Software 100

Software Collaborations Jobbing Out-Tasking 100

Groove Technology

JULY 7, 2023

Vietnam has rapidly transformed itself into a dynamic player in the global tech industry The Rise of Offshore Software Development in Vietnam Vietnam has rapidly transformed itself into a dynamic player in the global tech industry, offering a conducive environment for offshore software development projects.

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Offshoring Software Collaborations E-Commerce 100

Redial

JUNE 7, 2023

cities, such as San Diego, allows for easier collaboration and communication between businesses operating in both countries. This linguistic proficiency facilitates effective communication with customers, which as you know, is fundamental. Have you met people in Baja? We are cool!

Nearshoring 130

Nearshoring Call Center Labor Costs BPO 130

31 West

JANUARY 9, 2024

Communicate technical project aspects to end-users and management for consensus. For instance, the highest salary paid to the most experienced architects is almost twice as much as the median in the industry. Industry and Company Size Industry and company size significantly impact AWS Solutions Architect salaries.

Right-Sizing 130

Right-Sizing Design Service Research 130

AS White Global

MARCH 12, 2024

The post ASW Promotes International Staffing Solutions for the Insurance Industry with UAC first appeared on ASW Global. We had over 100 attendees registered for the event. ”

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Insurance Service 98

V-Soft Consulting

FEBRUARY 6, 2024

When connecting different systems, applications, and data sources, MuleSoft is considered the leading integration platform across the industry. Integrating MuleSoft with ServiceNow can improve communication, enhance efficiency, and streamline IT processes enabling businesses to grow and stay competitive in the marketplace.

Sourcing 105

Sourcing Efficiency Management Service 105

Sourcing Captain

AUGUST 15, 2023

Working with an individual sourcing agent can offer you flexibility, direct communication, and a more hands-on approach. These companies have established networks, resources, and expertise in various industries. These companies understand the importance of collaboration and effective communication within their teams.

Sourcing 130

Sourcing Supply Chain Management Manufacturing Collaborations 130

Groove Technology

JUNE 21, 2023

Experience and Reputation: Offshore development providers with a proven track record, extensive experience, and industry recognition usually charge higher rates. Communication and Language Skills: Effective communication is crucial in offshore development.

Offshoring 130

Offshoring Software Labor Costs Collaborations 130

Groove Technology

SEPTEMBER 21, 2021

With tech startups mushrooming like never before, industry experts predict there will be more than a million software companies in the world within the next 10 years. Communicating with customers in the process. to build several projects like E-Commerce, Parent-Teacher Communication Application, etc. Experiment. Maintenance.

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Offshoring Software Service E-Commerce 246

Redial

NOVEMBER 29, 2023

Business leaders in different areas, like the financial and banking industry, increasingly turn to offshore investment to optimize their contact services. Cultural Compatibility and Language Proficiency Effective communication is the cornerstone of successful contact services.

Offshoring 130

Offshoring Banking Cybersecurity Regulations 130

Redial

SEPTEMBER 6, 2023

Industry Expertise: Different industries have unique customer service needs and requirements. Partnering with a call center with experience in your specific industry is essential. Industry-specific knowledge also helps in maintaining compliance with industry regulations and standards.

Call Center 100

Call Center Customer Support Flexibility Customer Service 100

Perficient Digital Transformation

JANUARY 25, 2024

The lines are blurring among communications, media, and technology (CMT) companies, and consumers are demanding exceptional experiences across the board. Products and services must be hyper-personalized, digital-first, and accessible in any place and at any time.

Supply Chain Management 59

Supply Chain Management Advisory Streamline Operations Reduced Costs 59

Perficient Digital Transformation

APRIL 24, 2024

Utilizing insights enables optimization of communication efforts for timing, targeting, and maximizing opportunities for positive outcomes. This segmentation power enables companies to tailor their outreach efforts, maximizing the effectiveness of their campaigns and communication, and empowering better health outcomes at the patient level.

Healthcare 59

Healthcare Manufacturing Sourcing Marketing 59

Everest Group

MARCH 18, 2024

Unified Communication & Collaboration (UCC) Specialist Services As the hybrid workplace model solidifies its position as the new norm for enterprises, the demand for seamless communication and collaboration services continues to surge unabated.

Collaborations 64

Collaborations Service Manufacturing Banking 64

Perficient Digital Transformation

JANUARY 9, 2024

Medical device industry trends for 2024. The medical device industry is in a constant state of evolution. Let’s look at what is poised to impact the medical device industry in 2024. Let’s look at what is poised to impact the medical device industry in 2024. Consumers have more choice than ever.

Healthcare 110

Healthcare Marketing Sales Research 110

Intugo

JANUARY 23, 2024

As a result, evaluating client testimonials, online reviews, and industry rankings can offer insights into an outsourcing company’s reliability and success rate. Industry Expertise An outsourcing partner familiar with the nuances of your industry will offer more targeted solutions.

Outsourcing 59

Outsourcing Nearshoring Call Center Flexibility 59

SEBPO

MARCH 25, 2024

Look for a partner with experience in your industry and a track record of success. Check Out Our Related Blog: 5 Key Questions to Assess Outsourcing’s Growth Impact Communicate Clearly After you onboard an outsourcing partner, communicate your expectations and feedback clearly. The SEBPO team only needs to be trained once.

Outsourcing 52

Outsourcing Out-Tasking Business Process Outsourcing Automation 52

Perficient Digital Transformation

APRIL 23, 2024

With Twilio’s capacity developed in the US we have been able to reach leading clients in different industries, an example of this was in the construction industry where we were able to implement a contact center solution that included chat and voice calls, allowing our client to assist their users with any inconvenience they might have.

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Flexibility Automation Collaborations Service 52

Go4Customer

JANUARY 3, 2023

The introduction of 5G technology is revolutionizing the way we communicate and access information. With its high speed and low latency, 5G is expected to have a significant impact on various industries, including the business process outsourcing (BPO) industry.

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BPO Business Process Outsourcing Outsourcing 98

Offshore India Data Entry

APRIL 19, 2024

These providers often have extensive industry knowledge and experience, enabling companies to adopt proven strategies and processes. Improved Compliance : BPO providers are well-versed in industry regulations and compliance requirements. Effective communication and collaboration are crucial for successful outsourcing.

Business Process Outsourcing 98

Business Process Outsourcing Outsourcing BPO Data Entry 98

Magellan Solutions

APRIL 15, 2024

This article elaborated on this trend with some authoritative insights from industry experts, including pivotal inputs from Magellan Solutions, which leads the Filipino IT outsourcing landscape. Communication and Cultural Compatibility: Communication and culture are two mainstays for successful partnering in outsourcing.

IT Outsourcing 52

IT Outsourcing Outsourcing BPO Project Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Magellan Solutions

DECEMBER 13, 2023

Magellan Solutions is known as a leader in the business process outsourcing (BPO) industry for its innovative approach and forward-thinking mindset. Explore Magellan’s distinct approach, where client success and orchestrated growth intertwine with client-focused and adaptable strategies spanning various industries.

BPO 52

BPO Business Process Outsourcing Sales Outsourcing 52

Airswift

MARCH 14, 2024

Here's how to fortify your self-assurance through a blend of learning and action Creating a positive digital footprint in the tech community is an essential part of building a professional image and cultivating a personal network of contacts.

Collaborations 52

Collaborations 52

Intugo

JANUARY 17, 2024

Consider factors such as the partner’s industry experience, reputation, and client testimonials. A partner in a vastly different time zone may lead to communication challenges and delays. Factors such as communication styles, work ethics, and business practices should align to create a harmonious working relationship.

Outsourcing 52

Outsourcing Streamline Operations Collaborations Reduced Costs 52

Perficient Digital Transformation

MARCH 6, 2024

Innovation starts within: Susan’s tenure at Perficient has been defined by her steadfast commitment to refining established processes and introducing new ones, when necessary, especially in the rapidly evolving landscape of the tech industry. Many other women across Perficient were award winners as well.

Collaborations 52

Collaborations Marketing Management 52

Zinnov

APRIL 1, 2024

She is a seasoned professional with 15+ years of diverse experience spanning marketing strategy, brand management, communications, client servicing and consulting, Komal consults on engagements across myriad industries including Technology, Telecommunications and Private Equity.

Marketing 52

Marketing Management Service 52

Magellan Solutions

APRIL 11, 2024

Access to Expertise and Best Practices Shopify telephone support agents stay up-to-date with the latest platform updates, features, and industry best practices. Look for a provider with proven experience in the e-commerce industry, robust quality assurance measures, and a solid commitment to data security and compliance.

BPO 95

BPO E-Commerce Service Order Management 95

Offshore India Data Entry

APRIL 5, 2024

Their researchers possess deep industry knowledge across a wide range of sectors, ensuring precise and actionable insights for clients in fields like finance, healthcare, e-commerce, manufacturing, legal, and marketing. This cultural understanding, in turn, allows smooth collaboration and communication with international clients.

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