Blue Ocean

MARCH 31, 2022

The common thread between what workforce management experts and what the manager of a pro sports team might do when the game is on the line is pretty obvious once you think about: we both depend on both statistics and relentless practice to make informed decisions and react to changing dynamics. Practice Makes (Almost) Perfect.

Right-Sizing 98

Right-Sizing Management Collaborations Accounting 98

IBM Services

FEBRUARY 2, 2024

There are many reasons to move to a managed DNS platform, but they all revolve around a central theme. Once you reach a critical mass of traffic and start getting concerned about the performance and reliability of what you’re delivering, it’s time to consider a managed DNS solution. How easy is it to manage those options?

Management 94

Management Jobbing Automation Service 94

Magellan Solutions

APRIL 4, 2024

Meet the future of customer service: live chat agents! Live chat agents are like genies in a bottle for customer service. A crack team of live chat wizards is a game-changer for businesses. So, are you ready to level up your customer service game? What are Live Chat Agents? But that’s not all!

Customer Service 52

Customer Service Sales Right-Sizing Call Center 52

Groove Technology

JUNE 15, 2023

By leveraging their expertise in recruiting and managing remote development teams, these companies enable businesses to tap into a global talent pool, access specialized skills, and accelerate project delivery. Outsourcing, on the other hand, involves delegating a project or task entirely to an external vendor, who manages it independently.

E-Commerce 130

E-Commerce Flexibility Collaborations Healthcare 130

Designveloper

SEPTEMBER 10, 2021

Mobile game development is complex. Yet, the market for mobile games is increasing. To take advantage of this trend, here are ten companies that offer mobile game development services you should know about. Juego Studios is a games and apps development company in California, CA, in business for ten years.

Service 96

Service Design Engineering Flexibility 96

Zinnov

SEPTEMBER 20, 2022

By Rajat Kohli, Partner, Zinnov; Atul Srivastava, Engagement Manager; Suraj Krishnan, Consultant, Zinnov. While the term “Metaverse” is being tossed around often, especially when talking about evolution of social platforms and gaming media possibly with a monetization engine.

Engineering 115

Engineering Design Collaborations Software 115

31 West

JANUARY 20, 2023

Today, IT help desk software offers a comprehensive package covering all aspects of a business—from IT automation to remote workforce management. ManageEngine is a robust IT management software designed for technicians and businesses of all sizes. What is Jira Service Desk? Let’s check out the features, pros, and cons of each.

Software 130

Software Automation Out-Tasking Design 130

Perficient Digital Transformation

APRIL 10, 2024

It’s like a Lego set for e-commerce, where instead of just separating the front end from the back end, every component of the commerce platform is broken down into independent, modular services. Various services like Headless CMS, GraphQL, Progressive Web Apps can be utilized.

Flexibility 59

Flexibility E-Commerce Analytics Accounting 59

IBM Services

MARCH 29, 2024

Imagine a future where artificial intelligence (AI) seamlessly collaborates with existing supply chain solutions, redefining how organizations manage their assets. That’s the transformative promise of generative AI, which is beginning to revolutionize business operations in game-changing ways. Undoubtedly.

Management 88

Management Services Contracting Analytics Collaborations 88

V-Soft Consulting

JANUARY 27, 2023

Many organizations are harnessing technologies and different platforms to level up their game and improve customer experience. If you are a ServiceNow user, then you must know about ServiceNow Customer Service Management , a powerful tool.

Customer Service 98

Customer Service Service Management 98

Everest Group

OCTOBER 17, 2023

By addressing the risks and challenges head-on, enterprises can access the possibilities of generative AI, while service and technology providers can ensure their solutions are ethical, safe, and responsible. However, with all its promises, enterprises and providers must be wary of the pitfalls that can hinder its scaled adoption.

Retail 59

Retail Insurance Healthcare Analytics 59

Magellan Solutions

APRIL 16, 2024

Simply put, it’s hiring an external agency or team to design, develop, and manage your company’s website. Website design agencies offer various services to cater to your specific needs. Next, consider their communication style and project management approach. Be bold, ask questions, and get a feel for their vibe.

Design 52

Design Outsourcing Right-Sizing Out-Tasking 52

3Pillar Global

DECEMBER 15, 2023

Those who adopt game-changing strategies —as opposed to everyday, incremental change—will be well-positioned to succeed over the next 12-24 months. Game-changing AI focuses on creativity. Game-changing AI, on the other hand, is on the cusp of delivering breakthrough innovation for bold and imaginative leaders.

Engineering 52

Engineering Out-Tasking Software Sourcing 52

IBM Services

MARCH 25, 2024

Get the study: The Revolutionary Content Supply Chain A content supply chain brings together people, processes, and technology to effectively plan, create, produce, launch, measure, and manage content. A new way to create and manage content Any new concept or major change comes with some hesitancy and push back.

Out-Tasking 103

Out-Tasking Management Efficiency Marketing 103

31 West

JULY 15, 2022

And many found refuge in adapting to cloud services, which is preferably wise and good penny-worth! Reportedly, 94% of enterprises use cloud services you know why? What is so Special About Managed Services? Here comes the anchoring reasons for you to consider managed services for Microsoft 365.

Managed Services 130

Managed Services Management Service Administrative 130

31 West

AUGUST 12, 2022

On the other hand, a CRM stores customer information required to handle service requests or for business development. CRM or customer relationship management is used for handling customer-business relationships. It stores customer information with services provided and ticket details. What is a CRM? The last is analytical CRM.

Supply Chain Management 130

Supply Chain Management Customer Service Collaborations Analytics 130

Groove Technology

JULY 3, 2023

Offshore outsourcing has emerged as a game-changer for businesses around the world, offering immense opportunities for growth and cost optimization. In today's interconnected global economy, companies are increasingly turning to offshore outsourcing services to gain a competitive edge. What Make a Great Offshore Outsourcing Company?

Offshoring 100

Offshoring Outsourcing Data Entry Reduced Overhead 100

Perficient Digital Transformation

MARCH 17, 2023

The Yankees had won a World Series two seasons prior and had started their 1998 season with their young shortstop, Derek Jeter, on his way to his first All-Star game. The Yankees would win a then-record 114 regular season games and added 11 more in the postseason, sweeping the World Series over the Padres led by Tony Gwynn.

Design 64

Design Management Service 64

3Pillar Global

NOVEMBER 30, 2023

Many information services companies are in deep discussion around how to leverage AI to drive customer and business value. How can AI provide value to information services companies? There are two broad categories of AI adoption: everyday and game-changing. AI product managers. But a topic often missed is AI preparedness.

Service 59

Service Engineering Collaborations Research 59

IBM Services

JANUARY 26, 2024

As a result, networks have become increasingly hard to manage. However, the existing skill sets within communication service providers (CSPs) may not align with the evolving demands of this dynamic landscape. IBN has the potential to improve network management and could become a game-changer in addressing the talent gap within telcos.

Automation 103

Automation Engineering Design Order Management 103

Everest Group

APRIL 6, 2022

Industry giants are investing big in this space, and it is creating new opportunities for service providers to build feature-packed solutions for their customers entering the Meta world. Emerging concepts such as gaming commerce and recommerce or reverse commerce are further defining the ecosystem.

Design 98

Design Cybersecurity Service Collaborations 98

Everest Group

SEPTEMBER 6, 2023

Customer Experience Management (CXM) Services After an unprecedented rebound in 2021, the global Customer Experience Management (CXM) outsourcing market experienced a relative slowdown in 2022 due to macro-economic challenges and concerns about market downturns leading to a deceleration in new deals.

Management 64

Management Service Outsourcing Marketing 64

3Pillar Global

JANUARY 2, 2024

By standardizing, scaling, and augmenting analytics, information services companies will be best positioned to build products informed by governed, trustworthy data. ModelOps is a set of capabilities focused on governing and managing all AI and decision models. What is model operationalization (ModelOps)?

Engineering 105

Engineering Collaborations Analytics Government 105

TMS

MARCH 13, 2023

Let’s examine some great examples of successful game-changing pivots. Viewers easily forget that a few years back Netflix was the service that delivered DVDs to your mailbox. Gradually the platform added a streaming service. While implementing this change the old DVD by mail service provided stability to the company.

Marketing 98

Marketing Research Retail Banking 98

Everest Group

JUNE 26, 2023

The shift toward value-based care has presented various opportunities such as telehealth, population data analytics, remote patient monitoring, commercial models based on risk assessment, increased investment in care management, and a greater emphasis on digital initiatives, particularly automation and analytics.

Healthcare 96

Healthcare Analytics Administrative Marketing 96

Amzur

JANUARY 31, 2024

brings AI to life, revolutionizing the way businesses manage their content. Users can then refine these drafts to save time and boost efficiency in areas like customer service, HR, and marketing. empowers confident decision-making through Intelligent Performance Management (IPM) within Planning and Budgeting.

Data Entry 103

Data Entry Finance Out-Tasking Analytics 103

Perficient Digital Transformation

APRIL 17, 2024

Empowering Automation in the Digital Era In this highly digitally connected world, companies are always looking for new and creative ways to improve efficiency, simplify procedures, and provide better customer service.

E-Commerce 105

E-Commerce Data Entry Automation Robotics Process Automation 105

Perficient Digital Transformation

JANUARY 13, 2022

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience.

Order Management 123

Order Management Service Jobbing Management 123

Everest Group

JANUARY 23, 2024

What will be the future themes across generative AI in 2024? Who should attend?

Retail 69

Retail Insurance Healthcare Analytics 69

Magellan Solutions

APRIL 11, 2024

million online stores on Shopify , excellent customer service is crucial to standing out. As your Shopify business grows, managing all those customer inquiries and technical issues can quickly become a headache, especially if you’re trying to handle everything in-house. Hey there, fellow Shopify merchants! With over 1.75

BPO 95

BPO E-Commerce Service Order Management 95

Magellan Solutions

APRIL 24, 2023

Stay Ahead of the Compliance Game: How Insurance Companies Can Meet Regulatory Requirements Nowadays, businesses should be up-to-date with the governing laws on data security. Outsourcing insurance compliance services can assist businesses with the changes in regulatory compliance. Additionally, it lowers exposure to potential risks.

Insurance 97

Insurance Reduced Costs Outsourcing Call Center 97

Perficient Digital Transformation

FEBRUARY 14, 2024

AEM as a Cloud Service provides the means to isolate UI design along with deployment pipelines dedicated to them. Setting Up AEM Cloud Service Sites For this test drive, I followed the steps laid out in the AEM Quick Site Creation Journey documentation. I set up a proxy user in the dev author instance of our cloud service program.

Service 52

Service Design Out-Tasking Sourcing 52

IBM Services

SEPTEMBER 11, 2023

IBM and AWS has worked together to bring all of IBM data management portfolio namely Db2, Netezza and IBM watsonx.data to work on AWS in cloud native fashion with convenience of SaaS for our customers. watsonx.data is a software-as-a-service (SaaS) offering that revolutionizes data management.

Engineering 112

Engineering Collaborations Insurance Software 112

Magellan Solutions

APRIL 26, 2024

Are you tired of the constant hassle and headaches of managing your in-house accounts payable team? It could be your business’s game-changing solution. The accounts payable outsourcing services market is projected to reach a staggering multimillion-dollar valuation by 2029. Look no further and outsource accounts payable.

Reduced Costs 52

Reduced Costs Accounting Outsourcing Analytics 52

Metasource

SEPTEMBER 28, 2023

When exploring the world of business process technology and outsourcing solutions, you will likely come across three terms: business process outsourcing (BPO), business process management (BPM), and business process management as a service (BPMaaS). based and range from managing incoming mail to processing invoices.

BPO 52

BPO Business Process Outsourcing Robotics Process Automation Outsourcing 52

Zinnov

DECEMBER 14, 2022

Rajat Kohli, Partner, Zinnov; Atul Srivastava, Engagement Manager, Zinnov; Suraj R. The most recent game-changing technology that has been the talk of the tech town is Metaverse – it has gained prominence like never before, with the additional nudge of the tech giant formerly known as Facebook rechristening itself as Meta.

Government 137

Government Marketing Management Service 137

Velocity Global

APRIL 29, 2022

Talent solutions company to sponsor fastest pitch of the game, other brand engagements at Coors Field. As part of the sponsorship, Velocity Global will present the fastest pitch of the game after the first six innings and will also receive an in-game feature during an inning break or pitching change on the main video board.

Payroll 59

Payroll Management Service 59