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Unpacking eCommerce Customer Service Outsourcing

NoonDalton

The digital marketplace is bustling, and effective customer service is more crucial than ever. As online retail continues to capture a growing share of the market, businesses are increasingly turning to outsourcing customer service. What is eCommerce Customer Service Outsourcing?

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BPO Business Models: 3 Must-Know Facts

Pure Moderation

Fortunately, an external service provider like a BPO company can provide expert and actionable advice on improving your processes. Sectors often affected by seasonal changes in demand include retail and e-Commerce. Retail companies must plan for such upticks and plan their production and inventories accordingly.

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eCommerce Outsourcing for the Modern Day Entrepreneur

Magellan Solutions

When you outsource, you are hiring an external service provider to cover a certain business function for you. This process requires trust, so you need to choose a reliable service provider who can fulfill the needs of your business. Outsourcing lends you a hand (or several hands!) to propel your business further.