Raya Contact Center

NOVEMBER 26, 2023

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

Business Process Outsourcing 85

Business Process Outsourcing Customer Support Efficiency Marketing 85

Raya Contact Center

NOVEMBER 26, 2023

Recognized for the 3rd consecutive year and one of only 3 chosen star performers in EMEA. Cairo, Egypt – November 27, 2023 – RAYA CX, a subsidiary of RAYA Holding for Financial Investments, has risen to the Major Contender category in Everest Group’s CXM PEAK Matrix® EMEA 2023.

Business Process Outsourcing 82

Business Process Outsourcing Customer Support Efficiency Marketing 82

Everest Group

MAY 2, 2024

IST As the second half of 2024 approaches, sourcing leaders are pivoting towards revenue acceleration strategies, moving beyond the traditional focus on cost savings. live webinar Sourcing Leaders’ Key Priorities: Accelerating Growth Through Global Services May 2, 2024 | 9 a.m. CDT | 10 a.m. EDT | 3 p.m. BST | 7:30 p.m.

Sourcing 59

Sourcing Service Strategic Sourcing BPO 59

Zinnov

MARCH 3, 2024

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

Automation 98

Automation Healthcare Robotics Process Automation Retail 98

Everest Group

SEPTEMBER 6, 2023

Generative AI and LLMs have revolutionized the CXM market by enabling personalized customer experiences at scale. As businesses increasingly prioritize customer-centric strategies, generative AI’s relevance will continue to grow, ushering in an era of hyper-personalization and enhanced customer engagement, shaping the future of CXM.

Management 64

Management Service Outsourcing Marketing 64

TTEC

FEBRUARY 14, 2023

Mobile menu section: Mobile menu links: Menu title: Home Menu link: / Menu title: Contact Us Menu link: /contact-us Menu title: Services Menu children: Menu title: Customer Experience Strategy Menu link: /customer-experience-strategy Menu title: Data Analytics Menu link: /data-analytics Menu title: Digital Experience Transformation Menu link: /ttec-digital (..)

Retail 52

Retail Healthcare Government Analytics 52

Zinnov

MARCH 3, 2024

Specifically, Intelligent Automation , a convergence of Automation technologies comprising Robotic Process Automation (RPA), Low Code/No Code, Intelligent Document Processing (IDP), Intelligent Virtual Assistance (IVA), Process Mining, and Intelligent Content Generation, serves as a transformative force in contemporary industries.

Automation 52

Automation Healthcare Robotics Process Automation Retail 52