Forrester Digital Transformation
FEBRUARY 23, 2022
Over the last couple of decades, we’ve been observing a seemingly impenetrable barrier: No more than 20% of enterprise decision-makers who could be using business intelligence (BI) applications hands on are doing so. The other 80% still rely on the data and analytics skills of those 20% who do use BI applications. While the majority […].
The Global Small Business Blog
FEBRUARY 24, 2022
©iStock/wildpixel A new report released Wednesday from the Center for Countering Digital Hate (CCDH) finds that Facebook's – rebranded as Meta – platform only labeled about half of the posts promoting articles from the world's leading publishers of climate denial. Facebook is falling short on its pledge to crack down on climate misinformation, according to a new analysis from a watchdog group.
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31 West
FEBRUARY 25, 2022
An efficient IT help desk promotes the smooth working of an organization. It handles two important tasks, (a) Solving technical issues for employees, and (b) Replying to customer queries. To perform these two jobs effectively, the helpdesk service needs to be fast, accurate, and easily approachable, all the time. A proactive IT help desk is critical to avoid simple problems like a password reset or a faulty printer from stopping employees do their day-to-day activities.
Groove Technology
FEBRUARY 21, 2022
According to a survey from ClearCompany, 68% of employees say training and development is the company’s most important policy. The research from go2HR showed that 40% of employees with poor training would leave the company within the first year. In the modern world of technology, it is crucial to pay more attention to training and development as employee development is one of the key factors determining your overall business success.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Forrester Digital Transformation
FEBRUARY 25, 2022
Insights Help Sales Leaders Grow Business And Hit Revenue Goals Forrester data show that advanced, insights-driven companies are 8.5 times more likely than beginners to report at least 20% year-over-year growth. The goal of moving to an insights-driven sales system is to enable 90% of reps to achieve quota rather than 50% or less, which […].
The Global Small Business Blog
FEBRUARY 25, 2022
©iStock/GOCMEN Global supply chains and growth had been broadly recovering from the pandemic, but now all that’s in doubt, given the stricter sanctions and other punitive measures against Russia that are in the offing. Now what? The World Bank and International Monetary Fund said on Thursday, 2/24/22, they were working to keep their remaining employees in Ukraine safe amid a Russian invasion while the institutions' leaders said the conflict was greatly raising economic risk in the region.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
McKinsey and Company
FEBRUARY 24, 2022
Rising resignations. Hybrid work. The diversity imperative. Leaders are navigating a talent market in flux. Here’s how people analytics can help.
Forrester Digital Transformation
FEBRUARY 23, 2022
The most successful companies put their customers at the heart of all they do. Yet customer obsession is not an all-or-nothing proposition.
The Global Small Business Blog
FEBRUARY 19, 2022
©2022 Laurel J. Delaney. All rights reserved. "Winter came and the city [Chicago] turned monochrome black trees against gray sky above white earth. Night now fell in midafternoon, especially when the snowstorms rolled in boundless prairie storms that set the sky close to the ground, the city lights reflected against the clouds." – Barack Obama.
Perficient Digital Transformation
FEBRUARY 23, 2022
Perficient is excited to announce that we have earned the Delivery Specialization in the new Pega Partners program. Specialized partners are thoroughly vetted by Pega to bring deep vertical knowledge or specialized expertise to clients. Pega Partners that achieve a Delivery Specialization have a demonstrated ability to help customers build more innovative businesses, and have a significant impact on their customers, stakeholders, and their partners.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Obobo
FEBRUARY 25, 2022
The Time Benefits Of Using A Procurement Software. In every area of their businesses, companies are increasingly implementing digital solutions to drive efficiencies. These solutions often provide significant financial savings in procurement – often by delivering both cost reductions and cost avoidance against actual baseline spend. In addition to saving money, these digital procurement solutions also deliver substantial time-savings across every phase of the procurement process.
Forrester Digital Transformation
FEBRUARY 23, 2022
The latest edition of The Forrester Wave™: Intranet Platforms, Q1 2022, is now published! (subscription required) The intranet market has substantially reinvented itself in recent years. The appetite among enterprise clients has changed dramatically: No longer are homegrown, highly customized systems desirable. Now we see organizations demand software-as-a-service delivery models, easy-to-understand pricing and packaging, and […].
The Global Small Business Blog
FEBRUARY 22, 2022
©iStock/Khaosai Wongnatthakan I [Laurel Delaney] talked about the business model Buy Now, Pay Later (BNPL), in my Global Trade Trends Report 2022 and that point-of-sale (POS) financing services in the United States have grown significantly over the past 24 months, especially since the onset of COVID-19. Trends fueling growth include digitization, rising merchant adoption, increasing repeat usage among younger consumers, and an expanding set of players targeting lending at point of sale, a servic
Perficient Digital Transformation
FEBRUARY 21, 2022
As part of Wix’s ongoing efforts to support their clients’ SEO needs, Wix contacted Perficient to perform an independent third-party assessment of the platform’s SEO capabilities. Rather than simply doing another dry analytical competitive comparison Perficient and Wix agreed that the best approach would be for Perficient to participate in optimizing a site built on the Wix platform and generate a case study.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Simplr
FEBRUARY 22, 2022
The technologies and processes behind customer service have changed dramatically over the years, yet the messaging and mindset around customer experience roles remains disproportionately unaffected. The Upstream Series , which strives to elevate underrepresented voices in the Customer Experience space is back with a new focus for the March event: Redefining CX !
Forrester Digital Transformation
FEBRUARY 25, 2022
For European CIOs, CTOs, and chief data officers (CDOs), the war in Ukraine and the sanctions imposed on Russian and Belarusian actors mean that you need to reexamine your nearshore strategy and evolve your contingency plans. Recent estimates indicate that more than a thousand European firms employ 2 million-plus people in Ukraine. Our recent conversations […].
The Global Small Business Blog
FEBRUARY 23, 2022
©iStock/vyasphoto George Pantelic, owner of ABC Monuments in Lawndale, Illinois said orders from a domestic supplier used to take four weeks to arrive. Now, they take seven months. It’s a grave problem, literally: A shortage of materials, months-long backlogs and rising costs are causing holdups in getting monuments and gravestones. Read on to learn how COVID-induced supply chain issues have affected almost every step of monument and gravestone production.
McKinsey and Company
FEBRUARY 24, 2022
In saturated, competitive telecom markets, harnessing the full potential of analytics-driven customer value management will be the key driver of future growth. Five elements will be essential to the task.
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Velocity Global
FEBRUARY 25, 2022
Companies that expand abroad have a decision to make about which type of remote professional they need. If you are unsure about whether to hire a contractor or a full-time employee, this guide will point you in the right direction. One thing to keep in mind is that every country has different rules and definitions about employment relationships, and it is the company’s responsibility to follow the laws of the country where the work is being performed.
Forrester Digital Transformation
FEBRUARY 24, 2022
Compliance as a strategy has been one of my bugbears in information security for as long as I can remember. Even when I was a junior professional in the field, I understood the limitations of what we juniors lovingly called the “tick-and-bash” approach — the practice of ticking boxes to confirm that the organization followed […].
The Global Small Business Blog
FEBRUARY 21, 2022
©iStock/wildpixel What's affecting me, my clients, my colleagues and other global small business owners: Race and inclusion at the World Bank. It's coming – tools to accelerate your work flow. Check out thirdweb. How do you build an Internet where we can all thrive ? Quote of the week: "The Web3 changes the data structures in the backend of the Internet, introducing a universal state layer, often by incentivizing network actors with a token." – Shermin Voshmgir You'll see more and more about Web
McKinsey and Company
FEBRUARY 25, 2022
A quarter of operators’ new ventures struggle. Understanding what underpins the success of different business archetypes and selecting the right business-building approach can help ensure that more flourish.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Everest Group
FEBRUARY 24, 2022
LINKEDIN LIVE. Can Africa Help Address the Talent Shortage? February 24, 2022 |. 16:00 SAST | 15:00 CET | 14:00 GMT | 9 AM EST. Africa’s population is now approaching four times that of North America and Europe and will soon have more workers entering the workforce than India. So, what does that mean for the global talent pool, and how can organizations in the EMEA region plan for the talent of tomorrow?
Forrester Digital Transformation
FEBRUARY 22, 2022
“Do Operating Systems Matter Anymore?” It’s a common question in the end-user compute (EUC) industry, and it’s a reasonable one to ask. Today, we know that OS proliferation is happening — a majority of technology decision-makers in 2021 indicate that they have four or more operating systems in their organization — and it’s only going […].
AS White Global
FEBRUARY 23, 2022
As we move forward into 2022, we take a look back with pride at the achievements we’ve accomplished last year, which was also our 10th Anniversary celebration. We sincerely appreciate the dedication of our ASW staff and the continuous support of our client partners who have been instrumental in our success. Here are some of our 2021 highlights: Expansion and Recruitment Progress.
ScaleHub
FEBRUARY 23, 2022
The next introduction in our ongoing BPO Crowd Boost series takes us to Asia, to a company leading the BPO sector in both its headquartered country, as well as the entire Southeast Asian region. But before we begin… BPO Crowd Boost is our spotlight series on the individual business process outsourcing (BPO) organizations that make up our BPO crowds.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Airswift
FEBRUARY 23, 2022
Source: Frame Stock Footage/Shutterstock. One of the main reasons for Toronto's success in the global tech stage is its investments in deep tech. The hype is real! Toronto is now a go-to place for innovation in technology and has shown signs that it will continue to keep it this way.
Forrester Digital Transformation
FEBRUARY 22, 2022
The compliance pressure on privacy, risk, and security professionals is growing. New and evolving privacy regulations are emerging daily, and regulators’ abilities to levy hefty fines is expanding along with business stakeholders’ expectations that their business meets the rules. But compliance is only a part of the goals that privacy and data protection programs must […].
Raya Contact Center
FEBRUARY 24, 2022
RAYA CX has won the gold award for Digital Transformation Strategy at the Gulf Customer Experience Awards (GCXA) 2022. This award further solidifies RCX’s journey towards digital transformation, technology enablement, and employee engagement. The GCXA 22 award ceremony was held on February 21 at the Conrad Dubai Hotel, Dubai, UAE. The ceremony was attended by key players of the customer experience industry in the Gulf region and worldwide.
V-Soft Consulting
FEBRUARY 22, 2022
Cloud migration is a global trend, and more and more companies are shifting to cloud-based technology. After the pandemic hit the global market, industry leaders understood the situation could be prolonged, and this understanding has accelerated cloud adoption. A few months into the pandemic, Microsoft CEO Satya Nadella said, " We’ve seen two years’ worth of digital transformation in two months.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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