Sat.Nov 05, 2022 - Fri.Nov 11, 2022

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Today in Global Small Business: How CSR and ESG Can Fuel a Strong Company Culture

The Global Small Business Blog

©iStock/metamorworks What's affecting me, my clients, my colleagues and other global small business owners: How corporate social responsibility (CSR) and environmental, social and governance (ESG) fueled strong company culture at Kyndryl. Lessons to learn. Mistakes that can happen in the global marketplace. Quote of the week: “People like to know that the companies they interact with and buy from are companies that do good in the world.” – Hendrith Vanlon Smith Jr, CEO of Mayflower-Plymouth How

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Top 6 ways eCommerce companies are cutting costs and improving operational efficiency

Influx

In business, every penny counts. For your eCommerce business, saving money where you can allows you to offer less expensive products that will increase demand and profits. Initiating an optimized process that cuts costs and keeps quality high will put you above competitors and keep customers happy. . Whether you have 2 team members or 2,000, these practical tips can help you cut eCommerce costs and streamline your business!

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Top 10 Criteria For Selecting The Best ITSM Tool

31 West

Is your existing ITSM addressing your IT challenges efficiently? When was the last time you upgraded the system? Your service desk is as important as any other management operation. According to an ITSM Benchmarking Report , 50% of organizations believe their IT desk is “good” or “great.” A quarter of companies think they are “getting there,” and the other quarter says “there is room for improvement.”.

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Author Talks: In defense of big data

McKinsey and Company

Public discourse is often wary of automation, AI, and data collection, but along with the risks of digital technology comes its power to address climate change and prevent discrimination.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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ALES Talks 2022 – How to Add Value to Global Services? | Webinar

Everest Group

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Service 52
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Predictions 2023: Tech Teams Set Sights On Communication Coordination To Inform Insights Initiatives

Forrester Digital Transformation

Data and analytics teams are in for a bumpy ride in 2023. Those that can configure their content and communications best will outperform (and outlast) their competitors in the long run.

Analytics 246

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Design-First or API-First: What’s the Best Approach?

Groove Technology

Businesses are heavily investing in the creation of mobile apps to gain market share, given that there are over 6.5 billion smartphone users worldwide. When using mobile app development services, the most frequent challenge faced by enterprises is whether to use an API-first or design-first strategy. Developers who use API first architecture concentrate on writing reusable API code for their products.

Design 130
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Is your CX good enough for young travelers?

Redial

The travel industry is going through an exciting transformation and recovery as millennials and Gen Zer’s become the majority of travelers. According to data by Deloitte and travel perk, Millennials currently make up 41% of travelers, with Gen Z accounting for another 19%. And this trend is only accelerating. By 2022, millennials will make up 49% of travelers, while Gen Z will account for 26%.

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Enable Site Features That Make Shopping Easy This Holiday Season

Forrester Digital Transformation

Online holiday sales are expected to grow at a faster rate than holiday sales overall this year. That means retailers must ensure that their websites are set up for success.

Retail 240
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Without Internet Connectivity, Global Small Businesses Miss Out

The Global Small Business Blog

©iStock/metamorworks Digitalization opens new possibilities to connect, engage and share with others, to earn, learn and socialize, to find solutions that can reduce our climate impacts. Without connectivity people miss out on access to education, jobs and social activities, while micro, small, and medium businesses lose their competitive edge. The B20 Digitalization Taskforce will focus its message to G20 leaders on universal connectivity, digital skills and the digitalization of businesses of

Jobbing 165
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Global Hiring Guide for Startups

Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.

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How To Choose The Best Managed IT Service Desk Provider ?

31 West

When hiring a managed IT desk service provider, you must consider hard metrics and soft skills. As security has become a priority for all companies, people are seeking the help of qualified and experienced service desk providers to streamline their IT functions. Putting your IT operations and database in the hands of an IT company might seem daunting at first.

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Is it important to deliver great CX for the gaming industry? 

Redial

For the past few decades, the gaming market has been growing at an exponential rate. Already with a worth of US$197.00bn in 2022. This trend is expected to continue, and analysts predict that it will become an industry worth $ US$285.00bn by 2027. The popularity of constant & endless games can partly be attributed to their immersive and engaging user experience.

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Predictions 2023: Retail Health, Decentralized Trials, And Wellness Are On The Front Lines

Forrester Digital Transformation

To keep pace with sweeping changes, healthcare organizations must invest in transformation and their workforce talent, or risk their market foothold.

Retail 241
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Don't Overestimate the Staying Power of the Pandemic’s E-commerce Boom

The Global Small Business Blog

©iStock/A stockphoto During the pandemic, businesses of all sizes, from mom-and-pop shops to big box retailers, invested heavily in growing their digital footprints — including through advertising on social media — to reach the rapidly expanding online customer base. Instead, the digital shopping revolution appears to have stalled. Meta chief executive Mark Zuckerberg made a startling admission on Wednesday during a private Zoom call for the 11,000 workers his company had just laid off: They wer

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The 2023 Supply Chain Crystal Ball: Challenges and Solutions

Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst

Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.

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Scaling up: How founder CEOs and teams can go beyond aspiration to ascent

McKinsey and Company

For many start-ups, the challenge is no longer about securing capital—it’s about learning how to restructure themselves as fast as their products or organizations can evolve.

Design 121
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SEBPO Names Todd Handy as Chief Revenue Officer

SEBPO

SEBPO Names Todd Handy as Chief Revenue Officer. NEWS. November 11, 2022. SEBPO Names Todd Handy as Chief Revenue Officer. SEBPO Chief Revenue Officer Todd Handy. Global outsourcing partner, SEBPO, announces digital media and outsourcing expert, Todd Handy, as Chief Revenue Officer to significantly increase revenue and company growth, implement industry best practices and revolutionize digital media and business operations at SEBPO.

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Predictions 2023: Payments Players Focus On Fundamentals

Forrester Digital Transformation

Payments will once again be top of mind for fintechs, merchants, and consumers — but for reasons different from those of the past three years.

Service 242
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What Are Tripartite Agreements? Definition & Overview

Velocity Global

Global expansion presents many business opportunities, from engaging a larger talent pool to reducing labor costs. However, it also comes with legal challenges that lead to significant penalties if businesses fail to maintain compliance. To avoid the risks of noncompliance, a company may enter into a tripartite agreement that states the legal rights and obligations of each party involved in the expansion.

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Building A Superstar Global Workforce: What We Aren’t Talking About Enough

Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.

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Living longer in better health: Six shifts needed for healthy aging

McKinsey and Company

As many individuals live well past retirement age, stakeholders are examining how interventions, data, and innovation can transform aging.

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A People-First Approach for Agency Survival Starts with These Steps

SEBPO

A People-First Approach for Agency Survival Starts with These Steps. BLOG. A People-First Approach for Agency Survival Starts with These Steps. A few years ago, would you have predicted that your daily commute would shift from a morning drive to the office to shuffling in your slippers from the kitchen to the dining room for your next virtual meeting?

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Understand Apple’s Mail Privacy Protection Ahead Of the Holiday Season

Forrester Digital Transformation

Learn highlights about Apple's Mail Privacy Protection (MPP) ahead of the holiday season to expertly craft your email marketing strategy.

Marketing 245
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Forecasting For IT in an Unpredictable Climate

.orgSource

It’s a game! It’s a store! It’s entertainment! Nope, it’s the metaverse—a unique amalgam of online obsessions designed to keep thumbs clicking and Venmo accounts begging for cash. Or that’s what the creators of Forever 21 Shop City seem to be aiming for. Check it out. Technology research and consulting firm, Gartner, and Forbes Magazine […]. The post Forecasting For IT in an Unpredictable Climate appeared first on.orgSource.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Building a world-class Dutch start-up ecosystem

McKinsey and Company

A strategy to both increase the number of start-ups and facilitate their ability to scale can elevate the Netherlands to a global leader in the world of entrepreneurship ecosystems.

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How to Incorporate Diversity and Inclusivity into Your Company Culture

Globalization Partners

Diversity and inclusivity in the workplace should be a priority for every company. Building teams from varying backgrounds not only improves the employee experience, but it also enhances productivity and the decision-making process, according to McKinsey. Several studies indicate that millennials are 16 percent more diverse than baby boomers and, that by 2065, the U.S. population will have no racial majority.

Jobbing 98
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‘Tis The Season Of Open Enrollment, But Members Need More Information to Be Jolly

Forrester Digital Transformation

As open enrollment commences, health insurers face a major knowledge gap, preventing them from engaging their members.

Insurance 245
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Nearshore Agile Software Development: Everything You Need to Know

Bydrec

Offshore software developers are often perceived as expensive, hard to manage, and risky. However, this is not the case for all scenarios. Many organizations have found successful ways to work with offshore software development vendors. Offshore software development can be a win-win for both parties in terms of cost and quality if done correctly. It is important to understand that every project has its own set of needs and circumstances, so there’s no one-size-fits-all solution when it comes to

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Top 7 Global Employment Challenges

The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.

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When things get rocky, practice deliberate calm

McKinsey and Company

When faced with an unfamiliar crisis, most leaders spring into action. But wait—here’s why it’s better for those in charge to pause instead of pounce.

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Top Offshoring Destinations with Manageable Time Zones and Great Talent for Australian Businesses

AS White Global

In the 2022 Skills Priority List Key Finding Report by the National Skills Commission of Australia, there are 286 occupations with talent shortage problems at the national level. That’s nearly double from last year’s figure (153 occupations). It’s no wonder that more than 30,000 Australian companies are currently offshoring part of their business functions to other countries.

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Collaborative Supply Networks Can Resolve The Logistics Logjam

Forrester Digital Transformation

Road transportation is fragmented and wasteful Road freight accounts for 30% of the global logistics spend at about US$1.9 trillion per year. But road transportation is a highly fragmented industry. Most North American carriers operate fewer than 20 trucks, and companies with fewer than 50 employees generate more than 60% of European road freight market […].

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Under the hood: exploring digital transformation in automotive

The Scalers

The automotive industry is becoming more digitised as companies strive to create new technologies that can provide consumers with a better quality of life. This shift in lifestyle and technology has resulted in many benefits for the industry and consumers alike. Digital transformation in automotive has changed how a car is built , serviced by companies, and driven by its customers.

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A Deep Dive Into Supply Chain Strategy: Why Yours Isn't Working

Speaker: Michelle Meyer, Founder and CEO of MatterProviders

Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.