Transparent BPO Outsourcing
JULY 29, 2021
Customer care providers should focus on clients, customers, and employees to achieve the right balance. By Jason Sterns, Vice President of Business Development, Transparent BPO The customer care industry has lost sight of a ‘service-first view of digital transformation.’ Too often, providers mention the term to prospective clients and then cloak it with rhetoric and […].
Offshore India Data Entry
JULY 28, 2021
We exist in an environment that is data-driven! Businesses collect massive amounts of data on a daily basis, and how well they handle the data decides whether they can float or fall in a tough competitive environment. Data must be available through all applications and networks in today’s market ecosystem, where cloud storage and other dynamic data sources are common.
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Transperfect
JULY 30, 2021
“It is not the strongest or the most intelligent who will survive, but those who can best manage change.” – Leon C. Megginson, Professor of Management and Marketing at Louisiana State University at Baton Rouge. Megginson offered these wise words of advice almost 60 years ago, and they still ring true today. When any brand grows internationally, each country provides a new audience and a different set of challenges.
Neeyamo
JULY 29, 2021
As organizations opportunistically focus on expanding borders and gaining a solid global foothold, managing current and prospective employees has become increasingly complex, making global employment screening a demanding task. Background screening helps prospective employers validate credentials declared by the applicant at the time of hire. Hiring employees from new geographies and validating credentials while adhering to local laws is often a tightrope walk.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
V-Soft Consulting
JULY 28, 2021
Automation is the key driver to succeed in the digital transformation journey. To have successful automation, businesses are adopting various automation technologies like Robotic Process Automation (RPA), Intelligent Process Automation (IPA), Artificial Intelligence (AI) and so on. A lot of comparisons have been drawn between RPA and IPA and businesses are confused on which to implement for their needs.
Auxis
JULY 27, 2021
Already advancing at a healthy pace, Amazon Web Services (AWS) cloud adoption has accelerated aggressively in the post-pandemic era as executives scramble to infuse their businesses with agility and flexibility. But the cloud doesn’t automatically improve performance and spending – and without fully managed AWS services, many companies quickly discover that the time, risks, and costs of relying exclusively on IT staff can quickly erode the benefits.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Intelligent Management Inc.
JULY 29, 2021
We live with such uncertainty today that only one thing is sure: change and adaptation are inevitable and what brought success to businesses in the past may no longer be valid. Trying constantly to “keep up” is exhausting. There is a much better alternative that is, instead, invigorating. Rather than keep up, businesses can step ahead of the game. Companies can rise above their competitors by rethinking what they do and how they do it and reorganizing the way they work.
AS White Global
JULY 25, 2021
ASW is happy to share the first in our series of Salary Guides to help companies get a detailed overview of what it’s like to offshore in any of our three locations in Southeast Asia – Vietnam, Malaysia and the Philippines. In these Salary Guides, you’ll learn about the rich capabilities of each location, and the many roles you can tap to create your own global offshore team.
Outsource Workers
JULY 30, 2021
To many businesses and e-commerce retailers these days, a virtual assistant (VA) provides many services from remote locations. There’s a lot to keep track — from digital marketing, to appointment scheduling, basic administrative tasks, human resource management, event administration and down to personal activities. VAs can be trained to perform virtually (pun intended) any task.
MicroAgility
JULY 29, 2021
For any strategy to have value to an organization, it must be properly implemented. Many businesses however fail to meet their objectives because they encounter challenges during this implementation phase. Here we will look at what barriers to strategy implementation businesses can face and possible solutions to resolving them. 1. Information Systems .
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Airswift
JULY 26, 2021
Source: Allexxandar/Shutterstock. What is the Swedish key to low carbon emissions, despite using a lot of energy? Sourcing energy from renewable resources is a high priority in Sweden. The country is a global leader in decarbonisation and wants to have a net-zero carbon economy by 2045. For the power sector, the target is 100% renewable electricity production by 2040.
Bydrec
JULY 28, 2021
In the age of constant connectivity via the Internet, many businesses rely on mobile application development to provide a direct channel of communication between the company and its audience. With mobile apps, companies can promote special sales, engage with their consumers, control their brand image, and collect analytical data. It’s no wonder that more and more companies are going mobile - but it takes time and resources to get there.
Avasant
JULY 27, 2021
Avasant Research Featured in Wall Street Journal, CIOs Scouting for Tech Talent Keep Eye on Wage Inflation. If consumer pricing trends hold, 2021 will be the first year in nearly a decade that increases in IT operational spending didn’t keep pace with inflation, according to IT management research provider Computer Economics, a service of Avasant Research.
Neeyamo
JULY 27, 2021
Processing payroll is primarily about arriving at “ne t ” from the “gross.” If that be the case, how different and how complex can doing the payroll in large headcount countries be from doing the same payroll in smaller headcount countries? H eadcounts of organizations vary significantly. Not always do we see a direct correlation between the revenue of an organization and the employee headcount.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Max BPO
JULY 30, 2021
In US the primary market consists of lenders that originate mortgages for consumers. The secondary market consists of mortgage investors like Fannie Mae, Freddie Mac, FHA, etc. These institutions by mortgages to provide liquidity for lenders to make additional loans. The U.S. mortgage industry is one of the largest in the world. As per U.S. Mortgage Market Statistics, despite the COVID-19 pandemic, as of the third quarter of 2020, the total value of real estate owned in the United States rose to
Akorbi
JULY 27, 2021
If you want to run a successful international business, localization should be a key part of your content strategy. But what is localization? Why is it important? And how can it help fuel your company’s international growth strategy? At Akorbi , our expertise is in assisting organizations in tackle these types of challenges. Let’s take a look at the answers to these questions below.
Magellan Solutions
JULY 30, 2021
Handling The Largest Call Center In The Philippines By Shrinkage Management. One of the most important parts of call center-specific workforce management is monitoring and reducing shrinkage. . But what is a call center ph Shrinkage? Call center shrinkage refers to the time for which agents are paid to answer calls and serve customers versus the actual time they spend doing so.
Pure Moderation
JULY 30, 2021
Content Moderation for Online Gaming Communities. When it comes to content moderation, gaming platforms are currently undergoing a tremendous paradigm change. To combat the isolation of lockdown, many gamers have found a much-needed outlet for human connection through online games and the communities built around them. This has led to a ‘pandemic gaming boom’ as an astounding 4 out of 5 US consumers reportedly played video games in the last 6 months of 2020. 1.
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Obobo
JULY 30, 2021
What is ESG. (Environmental, Social and Governance)? ‘Environmental, Social and Governance’, or ‘ESG’ as its more commonly referred to, is having an increasingly important influence on how companies operate. Originally used as a way of differentiating the value that companies deliver beyond just financial returns it has grown as companies and investors have become more aware of the long-term benefits for everyone.
Xinergy
JULY 30, 2021
Expanding globally became almost a natural process for many companies who wish to take their business to the next level. The ‘global expansion goal’ was once accepted only to be achievable for big companies; now, the international market is open for small businesses as well. It is an attainable, more… Read More. The post 8 Reasons Why Companies Expand Globally appeared first on Global Business Strategy Consulting.
Mattsen Kumar
JULY 30, 2021
For developing a robust business strategy, a business must know its rivals before and more than itself. So, every company needs to understand the types of analysis and studies that they need to perform and the values that they can gain from it. Therefore, below have we gathered for you the 7 most important Competitive Intelligence studies and analyses that food aggregators should perform for gaining to understand the market and perform better than their competitors. 1.
Magellan Solutions
JULY 30, 2021
Let’s take a quick look at how Magellan Solutions managed to be consistent at the top spot of BPO Philippines over the last 3 years. Magellan Solutions will celebrate its 18th year as one of the best in the BPO Philippines for small and medium enterprises (SMEs). Many start-up companies that outsource to Philippines trust Magellan Solutions because of the flexibility of the service. .
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
WebCreek
JULY 29, 2021
Rate this post. One benefit of being a developer is the opportunity to work remotely with diverse teams from around the world. But this almost always renders as necessary a good understanding and command of English. So, if you’re an IT developer whose native language is Spanish, how do you fully and effectively take part in your English-language projects?
IBM Services
JULY 29, 2021
Grocery retailers have a common phrase – “If it isn’t on the shelf, customers can’t buy it.” Their business is driven by creating trust that when the customer wants an item, they will be able to find it. Whether the retailers are investigating a new trend or ensuring staples are always on the shelves, they spend a lot of time thinking about the products they stock.
Ivemsa
JULY 29, 2021
Entering the market in Mexico offers manufacturers several ways to set up operations. Contract manufacturing may be an optimal solution for smaller companies that want to hire contractors to do the manufacturing operations for them, without having ownership of a facility or overseeing production. The interest here is finding a counterpart in Mexico that can build the same or similar product as what they’re manufacturing at their central location.
Magellan Solutions
JULY 29, 2021
Artificial Intelligence, a threat to Filipino telemarketers ? The age of artificial intelligence (AI) is now very much upon us. . Once a technological possibility for some industries, the reality is disrupting sectors across markets globally and affecting all aspects of our lives. . A recent report by Forbes found that 22% of marketers currently are using AI-based applications.
Advertiser: G-P
The benefits of expanding internationally are endless, especially if you approach it the right way. However, there are pitfalls along the way that can slow down progress. Global expansion brings many opportunities for companies —business growth, brand-building in new markets, and access to diverse talent pools worldwide. However, international growth can come with challenges.
Affirma
JULY 29, 2021
As the “world’s #1 CRM,” many know Salesforce as just that, a customer relationship management solution. At a fundamental level, many organizations use Salesforce as a CRM tool that allows them to capture inbound leads and move them through the sales funnel until they have reached the point of sales and marketing success – a closed deal. However, what many don’t realize is that Salesforce is much more than a CRM.
Neeyamo
JULY 29, 2021
News 1: Philadelphia Will Ban Pre-Employment Marijuana Testing in 2022. The city of Philadelphia, PA., has enacted a law prohibiting employers from testing for marijuana as a condition of employment, effective January 1, 2022. The new Chapter 9-4700 of the Philadelphia Code states that except as otherwise provided by law, or as provided in the exceptions (listed below), it is unlawful for an employer, labor organization, employment agency, or agent thereof to require a prospective employee to su
Ivemsa
JULY 29, 2021
Mexico is a top option for many foreign manufacturers wanting to nearshore or reshore their production. There are several reasons why it’s become a favored option over China and why businesses are focused on this strategy as part of their manufacturing future. Advantages include open trade agreements, high quality and on-time delivery, and minimized risk when partnering with a shelter program , to name a few.
Velocity Global
JULY 29, 2021
Experience is a valuable teacher for any leader. For Eric Schroeder, his time in the army proved to be the perfect foundation to help him drive growth and innovation as a technology pioneer. Once a Special Forces Engineer Sergeant, Eric learned valuable lessons on persistence and relationship building and now translates these skills into his corporate identity.
Speaker: Michelle Meyer, Founder and CEO of MatterProviders
Michelle Meyer is the Founder and CEO of MatterProviders, and a supply chain professional of over 30 years. Fortunately, she's here to walk you through the future of supply chain strategy and why your current approach is probably not working. In this exclusive webinar, she will explore ways to develop and perfect your new, innovative supply chain design in this post-pandemic era of economic uncertainty.
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