Transparent BPO Outsourcing
JULY 29, 2021
Customer care providers should focus on clients, customers, and employees to achieve the right balance. By Jason Sterns, Vice President of Business Development, Transparent BPO The customer care industry has lost sight of a ‘service-first view of digital transformation.’ Too often, providers mention the term to prospective clients and then cloak it with rhetoric and […].
Automation Anywhere
JULY 23, 2021
More than a year and a half after the pandemic began, three powerful trends are pushing cloud-native Robotic Process Automation (RPA) to the forefront of automation industry trends. First, the acceleration of RPA adoption continues. Research and Markets found that the RPA market was valued at more than $2 billion in 2020 and will have a very respectable compound annual growth rate (CAGR) of 31.5% between 2021 to 2026.
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Offshore India Data Entry
JULY 28, 2021
We exist in an environment that is data-driven! Businesses collect massive amounts of data on a daily basis, and how well they handle the data decides whether they can float or fall in a tough competitive environment. Data must be available through all applications and networks in today’s market ecosystem, where cloud storage and other dynamic data sources are common.
Unosquare
JULY 22, 2021
Before a product release, there is a critical step that no team should overlook: Quality assurance. Here at Unosquare, we understand the importance of QA and the elements of the testing strategy that can help you put your project on the path to success. Keep reading to find everything you need to know about QA testing and what steps you can take to create an application that meets quality standards.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Capgemini
JULY 23, 2021
For those channels that have understood that their survival depends on streaming and OTT, the battle is not only technological but also cultural. Very present in Europe, public broadcasters also want to make their voices heard and protect their free model while responding to the injunctions of economic balance from their shareholders – the states. It goes without saying that this is a systemic issue unmatched by any recent media revolution.
Transperfect
JULY 30, 2021
“It is not the strongest or the most intelligent who will survive, but those who can best manage change.” – Leon C. Megginson, Professor of Management and Marketing at Louisiana State University at Baton Rouge. Megginson offered these wise words of advice almost 60 years ago, and they still ring true today. When any brand grows internationally, each country provides a new audience and a different set of challenges.
Global Sourcing Brief brings together the best content for outsourcing professionals from the widest variety of industry thought leaders.
Automation Anywhere
JULY 20, 2021
You’re sitting on a goldmine of data. It’s data that could help you deliver better customer services, market better to existing customers and prospects, aid in enhancing existing products as well as new product design and development, stay on top of quality, and ultimately improve your business's bottom line by boosting the overall customer experiences.
AS White Global
JULY 21, 2021
Running your business can take a toll on your resources, time, and you and your staff, when you’re on a growth trajectory. The different accounting functions – from payroll, accounts receivable, accounts payable, to budgets and strategies – can be difficult to juggle especially if you don’t have the updated industry tools and in-house accounting experts.
Offshore India Data Entry
JULY 6, 2021
Most of the business operations are depending on the existing data. This demands the need for accurate data entry. The advancement in machine learning and artificial intelligence had brought in a solution for this difficulty and that is data automation. It enables firms to upload, manage, and process data using automated tools, rather than manual performance.
V-Soft Consulting
JULY 13, 2021
Robotic Process Automation is transforming various business functions to deliver efficiency and performance in less time and cost. One such business function is supply chain management. Supply chain management involves a series of processes like assigning, tracking, scheduling, and shipping. Many industries like manufacturing, retail, and hospitality use various supply chain management technologies to make their operations efficient.
Advertiser: G-P
Grow your startup beyond borders and boundaries. Global expansion is the ultimate goal for many startup founders. However, to successfully enter new markets and grow internationally, you need a sound and scalable global recruitment strategy. In this eBook, you’ll discover how you can gain a competitive edge over your business rivals through the latest technology, harnessing global contractors, and using a global employment platform.
Airswift
JULY 11, 2021
Source: Sabine Hortebusch/Shutterstock. Companies around the world were forced to re-evaluate their business strategies in the wake of the Covid-19 pandemic. In March 2020, we had our first gaze into what would become the beginning of our new normal as we went into a global lockdown. The Covid-19 pandemic impacted the world across all levels, throwing a chaotic wrench into our global economy.
Neeyamo
JULY 20, 2021
Eric Kimberling once said, “Digital Transformation really doesn’t have a lot to do with the digital part of the term but a lot more to do with the latter part, transformation.”. Today, digital transformation is often equated to business transformation, rightly given the circumstances. At the beginning of the COVID-19 pandemic, even organizations that had not followed these footsteps, have immediately resorted to it after realizing the probable business-specific consequences.
Automation Anywhere
JULY 2, 2021
Imagine you’re taking a stroll in the downtown area of your city. You’re surrounded by street lamps, traffic signals, bus stops, sidewalks, roads, etc.—everything that makes a city a fully functioning microcosm. Everything you see around you plays an integral role in the city's day-to-day operations, ensuring that citizens who benefit from these items are not inconvenienced as they go about their lives.
VXI
JULY 1, 2021
In the 20 th century, global modernization and development would never have happened without telecommunications. Man’s wish to communicate over great distances with great haste was the driving force behind its development. Since the inception of distance communication, there have been many forms of contact and information transfer that have evolved from smoke signals, horns, flags, and drumbeats of old.
Speaker: Olivia Montgomery, Associate Principal Supply Chain Analyst
Curious to know how your peers are navigating ongoing disruption? The supply chain management techniques that dominated the last 30 years are no longer supporting consumer behavior or logistics and manufacturing capabilities. So what’s working now? What should your plans for 2023 include? By researching the supply chain challenges and solutions that businesses – especially small and midsize businesses – are currently experiencing, we’ve learned what’s working and what’s not.
Offshore India Data Entry
JULY 15, 2021
Often businesses use data mining services to forecast the results of their ad efforts and to learn everything they can about their target audiences. Data mining further aids them in determining the most effective ways to market their goods and services, as well as optimizing their costs to become more competitive. The data collection services can assist many businesses in determining how social media, competitiveness, risk, and the environment impact their consumer relationships, processes, sal
V-Soft Consulting
JULY 28, 2021
Automation is the key driver to succeed in the digital transformation journey. To have successful automation, businesses are adopting various automation technologies like Robotic Process Automation (RPA), Intelligent Process Automation (IPA), Artificial Intelligence (AI) and so on. A lot of comparisons have been drawn between RPA and IPA and businesses are confused on which to implement for their needs.
Transperfect
JULY 20, 2021
Customer service is a key element for retailers and professionals who work in e-commerce teams. Without appropriate resources, companies run the risk of losing loyal customers and negatively effecting brand reputation. For international retailers , offering customer service in the right language adds another layer of complexity—which is where chatbots come in.
Neeyamo
JULY 9, 2021
The year 2020. The world shut down. Organizations were forced to close their doors. Employees lost their jobs. People lost their lives. Many gave up – except for a handful who were charged with combating this invisible enemy. Amidst all the chaos, like a silver lining, a small fraction of the 7.9 billion still kept the battle going; still kept rooting for the world to test negative.
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Companies are turning inclusive by breaking conventional hiring practices and expanding their talent pools. But there are important questions that still are not being addressed. Read this eBook to understand how taking the following seriously can help you build a superstar global workforce: The importance of the new-age manager. Maintaining social capital.
Automation Anywhere
JULY 16, 2021
If your business is like many others, you’re thinking about how to move forward after the pandemic. What sort of business solution do you need to get up to speed again, to ensure productivity, business continuity, and the best working experience for customers and staff? This blog is about why cloud-native intelligent automation should be on your to-do list this year.
Auxis
JULY 27, 2021
Already advancing at a healthy pace, Amazon Web Services (AWS) cloud adoption has accelerated aggressively in the post-pandemic era as executives scramble to infuse their businesses with agility and flexibility. But the cloud doesn’t automatically improve performance and spending – and without fully managed AWS services, many companies quickly discover that the time, risks, and costs of relying exclusively on IT staff can quickly erode the benefits.
Future of Digital Sourcing Outsourcing
JULY 12, 2021
How the Pandemic Changed Outsourcing for the Foreseeable Future. Related news: Are You Getting the Most Out of Your Nearshore Digital Transformation Partner? Because of the vulnerabilities that the pandemic has laid bare, many companies are re-thinking their sourcing strategies. While these issues have been most apparent in goods produced overseas, companies are also re-evaluating the wisdom of relying on providers in far-off locations with different time zones and geographies for outsourced ser
V-Soft Consulting
JULY 22, 2021
Robotic Process Automation (RPA) bots are exceptionally efficient at mimicking human behavior in performing repetitive, rules-based tasks ranging from copying and pasting texts to logging into applications and uploading documents and far more complex tasks when used with other advanced technologies. RPA creates flexibility, scalability, and control which in turn leads to better accuracy, reduced cost and greater customer satisfaction.
Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast
Supply chain disruptions create uncertainty and unpredictability for both businesses and consumers. These disruptions bring to light an organization's supply chain dependencies, which they were often unaware of when everything was running smoothly. Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Companies can lower the risk of disruptions by shortening the supply chain and moving manufacturing close to the points of sale to reduce the need for expens
WebCreek
JULY 29, 2021
One benefit of being a developer is the opportunity to work remotely with diverse teams from around the world. But this almost always renders as necessary a good understanding and command of English. So, if you’re an IT developer whose native language is Spanish, how do you fully and effectively take part in your English-language projects? Below are strategies for success to prepare for project meetings in English.
Transperfect
JULY 2, 2021
How often have you heard the term “work/life balance?”. More and more recently, it has been used as something all working people strive to attain—an equilibrium achieved between career work and personal life. Those who are balancing both work and school know that this can be a bit more difficult to reach, as it’s a work/life/school balance, but it is not impossible.
Automation Anywhere
JULY 5, 2021
The use of automation in customer support is expected to accelerate in the coming years. According to Dimension Research, 72% of customer interactions in 2022 will be through emerging technologies such as Robotic Process Automation (RPA). Phone interactions will drop from 41% to 12%. In light of this forthcoming big change, here are four errors to avoid when automating customer service functions. 1.
Bydrec
JULY 21, 2021
Defining Agile Project Management. Agile project management is an iterative approach to accomplishing a project from start to finish. This means that a project is broken down into measurable iterations, or incremental steps, to be completed by specific deadlines throughout the project’s life cycle.
Speaker: Jason Ciment - Get Visible | Mark Wald - SPRCHRGR | Leo Gestetner - Thankz | Michael S. Kraus - Expak Logistics
Remote work has helped future-proof organizations and increased their flexibility. However, sourcing candidates nationally poses new challenges and is proving difficult. The global sourcing industry seems to be in a state of war. DEI, attracting qualified candidates, and physical demographics are just a few of the issues that organizations face. Many companies are failing to win in this new landscape due to the intersectionality of problems in global sourcing.
The Hackett Group
JULY 15, 2021
Companies Dramatically Slowed Payments to Suppliers While Disrupted Demand Caused Inventory to Reach Record Levels; Cash-on-Hand and Debt Both Also Rose to Record Levels. MIAMI & LONDON, July 15, 2020 – The pandemic drove significant changes in working capital performance among the 1000 largest non-financial U.S. companies in 2020, according to new research from The Hackett Group, Inc.
V-Soft Consulting
JULY 6, 2021
Enterprises are realizing migrating to the cloud is a necessity rather than just another opportunity. The question most organizations face when using the cloud is whether they should use a private cloud, public cloud, or hybrid cloud solution which is a combination of both private cloud and public cloud solutions. To understand hybrid cloud options, it's important to understand what public and private clouds are and how they work.
Intelligent Management Inc.
JULY 29, 2021
We live with such uncertainty today that only one thing is sure: change and adaptation are inevitable and what brought success to businesses in the past may no longer be valid. Trying constantly to “keep up” is exhausting. There is a much better alternative that is, instead, invigorating. Rather than keep up, businesses can step ahead of the game. Companies can rise above their competitors by rethinking what they do and how they do it and reorganizing the way they work.
Capgemini
JULY 23, 2021
If it is properly controlled and governed, citizen development can solve the desperate shortage of dev resources. Picture this: your people have a great idea to accelerate how you deliver on new business requirements. All you need to make it happen is some professional developers. Easy, right? Unfortunately, not. Finding highly skilled developers in the current marketplace is a challenge for every enterprise and in every vertical.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
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